There aren't a lot of options in the TC when you need lab work done. Pretty much it is TCL or bust…read more I usually try to go to the one on Leslie and Gage, the blonde woman there is a riot, is EXCELLENT at drawing blood, and with all the people she sees she remembers the regulars (I've been going there for over a decade). While some phlebotomists obviously are better at hitting the vein without causing pain, I've never had one be absolutely rude to me, until today.
I was out running errands, getting pre-op appointments and lab work done and I went to the main lab on Grandridge. All I needed was a simple blood draw, one vial, literally just a few seconds of work. I made the HORRIFIC mistake of showing up 10 minutes before they were "closed" according to the sign on the door. Now, all my paperwork was in the system, my insurance cards were presented, no muss, no fuss.
I made a phone call while waiting. As soon as my name was called, I was preparing to say good-bye. I held up my finger (international "one minute" signal) and literally said "I have to go". before I disconnected the call.
I wish I could remember the name of the person who stuck me, I just remember it had a y in it. Anyway, she has the gall to tell me she doesn't have a minute! She can't wait, because they were supposed to have closed at 5!
Wow! I asked her if she had somewhere else she had to be and she said yes, at home, feeding her hungry family!
Gee, I'm sorry to inconvenience you by having you do your job, lady! Thanks for making me feel so insignificant! I guess everyone should be as rude as you are! I SHOULD have just hung up on the person I was talking with, mid-sentence. Heck, I probably should have just skipped the lab work all together since it was actually BEFORE 5 when I showed up, but I guess that means the time you all want to get your butts out the door, not actually the time the doors close!
How about this, next time, think before you snap at someone! There are fragile and delicate people, people who are terminally I'll, who go there to get lab work done and the LAST THING they need is to feel like a piece of crap for having you do your job 1 minute past closing time because that's how long it takes you all to get organized! I walked in ready to go!