There is no one at the lab location that you can ask a question of about getting your results to…read moreshow in your my chart. They give you a phone number to call but it's only to leave a message and no one ever calls back.

Got blood work Saturday and the next Wednesday had a doctor's appointment . Lab results not…read moreavailable. This is what you get when a giant corporation buys up all the local labs , absolutely unacceptable results. Go to a small lab that is locally owned this one is terrible and when I called and asked how to get my results the lady hung up on me .......... Seriously?? No apology just hung up

This has to be the worst dr office I have ever been to…read more The desk staff is completely unprofessional. I got attitude for not knowing their policies (which aren't posted ANYWHERE) about how soon we have to come into the office after they call us in (I got a random work call and answered it before going in) and they threatened to put my 5 YO back on the 2 hour wait list. The person who drew blood on my 5 year old looked annoyed when she found out it was her first time - which was horrifying for an already scared kid . Finally, they just canceled one of the drs orders without even letting anyone know or giving any reason. This place needs a giant customer service makeover, but specifically, the lady who I assume is the manager or less receptionist. Zero stars. Don't recommend.

There aren't a lot of options in the TC when you need lab work done. Pretty much it is TCL or bust…read more I usually try to go to the one on Leslie and Gage, the blonde woman there is a riot, is EXCELLENT at drawing blood, and with all the people she sees she remembers the regulars (I've been going there for over a decade). While some phlebotomists obviously are better at hitting the vein without causing pain, I've never had one be absolutely rude to me, until today. I was out running errands, getting pre-op appointments and lab work done and I went to the main lab on Grandridge. All I needed was a simple blood draw, one vial, literally just a few seconds of work. I made the HORRIFIC mistake of showing up 10 minutes before they were "closed" according to the sign on the door. Now, all my paperwork was in the system, my insurance cards were presented, no muss, no fuss. I made a phone call while waiting. As soon as my name was called, I was preparing to say good-bye. I held up my finger (international "one minute" signal) and literally said "I have to go". before I disconnected the call. I wish I could remember the name of the person who stuck me, I just remember it had a y in it. Anyway, she has the gall to tell me she doesn't have a minute! She can't wait, because they were supposed to have closed at 5! Wow! I asked her if she had somewhere else she had to be and she said yes, at home, feeding her hungry family! Gee, I'm sorry to inconvenience you by having you do your job, lady! Thanks for making me feel so insignificant! I guess everyone should be as rude as you are! I SHOULD have just hung up on the person I was talking with, mid-sentence. Heck, I probably should have just skipped the lab work all together since it was actually BEFORE 5 when I showed up, but I guess that means the time you all want to get your butts out the door, not actually the time the doors close! How about this, next time, think before you snap at someone! There are fragile and delicate people, people who are terminally I'll, who go there to get lab work done and the LAST THING they need is to feel like a piece of crap for having you do your job 1 minute past closing time because that's how long it takes you all to get organized! I walked in ready to go!

Be ready to use their website to SCHEDULE your visit!…read more It's been wonderful to schedule an appointment online and arrive with great service and hassle-free check-ins. After your first scheduling online your information remains on file. This includes your insurance information. Why is this great? People who have blood work checks monthly, bi-monthly, or your preferred requests - it allows you to book your event at your leisure. When you arrive there is no paperwork or insurance cards and questions to complete. The online service uses your information to look for your standing orders, collect information and confirm. The wizard online can provide you an estimate of your out of pocket payment. Online booking is the way to go!! Upon arrival, my on-site transduction was less than 8 minutes. The phlebotomists are welcoming. The seating area and lab area is clean. And, the humans there want to help you with a pain-free and enjoyable experience! This will be our HOME site for future labs.

They do a fine job drawing blood. However, ask your doctor if you need to be fasting or not prior…read moreto your blood draw. Some of the staff seem to think fasting is required for some tests when it is not required.

AWESOME place! Very very fast! Very professional staff! If you want something better than TCL then…read moretry these guys. Almost ZERO wait time!!! It's a little out of the way (across from Trios' new main hospital), but totally worth it. 5 STARS!

WOW! You must check this new place out. They just opened earlier this month so they are still…read moregetting some things worked out but can I just say the service is top notch. Every where else people are in line sometimes for hours to get their COVID test. Walked in and was taken care of immediately. Best part...arrived before 12:00 and they had my results to me that afternoon.

Returning to Canada, we needed a Covid test asap. Tomorrow's Health was able to accommodate us…read moreearly Tuesday morning and we had results by the time we reached the border crossing the same day. Pleasant folks and Great service...............Kennewick, Wa.

I slammed my finger in the car door. I was bleeding profusely, but was next door to the Urgent care…read moreso my wife drove over there. When I went in they told me I had to have an appointment that they were understaffed. Well after I passed out they changed their story. I was there for about 45 minutes and was moved through the hallway to x-ray, and there was no one there. This is ridiculous and not a very good service to the community.

Even they have bad reviews we had a good service, just the waiting for a no busy day was longer…read morethat we thought since they were only 2 people before us, we guess there were only one doctor and one nurse helping people.

Everytime I have called for a billing question Maxine is one of the most helpful and nicest people…read moreI've ever dealt with on the phone. She's always so welcoming and great at holding a conversation with you other than your medical billing info! Thanks billing department for making it easy to pay a bill!

They continuously schedule appointments for glucose test knowing full well that it takes 1-3 hours…read moredepending on the test, and when you show up for your scheduled appointment they will tell you to your face that they can't do your test because it takes too long. How? Just don't trust their scheduling people I guess.

Needed a timed blood draw between 8-9 AM. I was first o check in at Kiosk and Rita wanted my…read moreMedicare card, supplemental insurance card, and drivers license. All this info was already in Kiosk. I also gave her UW checklist of blood tests needed. She spent a lot of time entering all this info manually into the computer. She clearly did not know what she was doing. Meanwhile many persons went ahead of me before I was finally called. Normally I enter my info into Kiosk, give my UW checklist and am called in order of Kiosk checking. It was very clear she did know what she was doing. Other people there also expressed the same that she did not know what she was doing!! Very bad experience!!