Mike and Billy pumped out our septic tank this morning. Not only did they perform an excellent job…read moreof it, but Mike offered invaluable advice going forward. These guys work hard and are pleasant and professional. We will be calling Great Bear Septic again for our next scheduled clean out. Absolutely! ~J and B Maron, Carmel, NY

Couldn't be happier with the service we've been receiving from Great Bear Septic over the years…read more They are professional, take the time to answer our questions, and are unfailingly cheerful. They are a pleasure to work with. When we first purchased our home ten years ago, we had Earthcare take a look at our system. They tried to talk us into a $20,000+ replacement of our system. Something didn't seem quite right, so on the recommendation of friends, we reached out to Great Bear. Ten years later, with regular pumping from Great Bear, system still works great. In addition to all their other fine qualities, the team at Great Bear is trustworthy! Could not ask for more.

We were stuck with a full septic tank & no way to flush. Called on a sat morning & they were here…read morepumping within a couple hours. Very grateful!!! THANK YOU!

I contacted this company for a quote to perform hydrovac work and repair a curb box. Rose took all…read moremy information but didn't even have the decency to follow up. Two weeks went by, and I never heard back. If they can't handle basic communication or provide an estimate, how can they be trusted with a job? Completely unreliable--would NEVER recommend.

This review is based on the consultation that I was provided. We are considering repair to our…read morecurrent system. I was impressed by the consultative approach and some of the ideas that were presented to me.

After septic issues, we hired one of the bigger companies who came to evaluate the issue. After…read moreextensive digging, they insisted a new tank was required and submitted a proposal. We ended up getting other quotes and Dan came over and spent time with us going through the process and was knowledgeable and thorough. He recommended that there was no immediate urgency for installing a new tank. Dan gave us a better quote, and when the spring comes, we are going to hire HIM to do the work.

Septic went down on Sunday and regular Septic service advised me that they could be there by…read moreThursday. Called this company and they called right back, were there next morning, figured out the problem and I was back in business that afternoon. Very professional, explained what was necessary with associated costs and repaired it. Highly recommend

Just finished my job... quick, professional... answered all my questions ( and then some) and left…read moremy yard looking better than before their work!!! New field in place!

Precision Excavating repaired our septic system in 2021 and we were extremely impressed with all…read moreaspects of the work they did. We did extensive research before selecting a contractor because it was an expensive project that we felt we couldn't afford to get wrong. Precision stood out from the other companies because of their attention to detail and fair pricing. After a phone discussion with April and visit from Phil a few days later, we were furnished with a quote that was much more detailed than any of the other contractors we spoke with. The excavation work and repair was performed over a three day period by Phil and Andrew. They were able to skillfully repair our system using high quality materials, and insured that zero damage was done to the surrounding areas of our property. April filed all the necessary paperwork with the county. Since the repair was completed the system has worked as designed, which was a great relief to us.

Precision Excavating replaced our septic system a few years ago. We had put it off for years…read morefearing the cost and the paperwork, as our house is older, on a hill and had several other complications due to age and location. They were amazing. First of all, the price was less than half of what we had thought. They completed all work for the permitting and completed all of the approvals. The project was on time, work was tidy and it works! The project came in under budget. Our kids can play on the lawn again. We were happy with the whole process. It was a wonderful experience!

Very professional They arrived on time,…read moreVery knowledgeable on septic systems, Explained everything in detail, Clean an efficient, A little pricey but definitely worth it Highly recommend

Britney in the office is incredibly sweet and helpful, and the tech who came out and helped us…read more(Mark), was very friendly. We had a septic/main line clog emergency, and they got someone out here the same day. They gave us a broad timeframe, and they also sent a text when they were on their way, which we appreciated. Long story short, they get the job done, and we feel they charge a fair price. We'll be using them again!

Beware of JSP Sewer and Drain / Joe When he realized he…read morewasn't going to be hired because his prices were way too high, he tried to extort money through intimidation. He even filed a complaint with a government agency out of spite, and then began harassing tenants on the property to the point where the police had to be called to trespass him. We later received a call from the Health Department, but since we had already hired a real licensed professional, they confirmed everything was fine. This behavior is predatory, unprofessional, and a major red flag. Homeowners should think twice before dealing with him. ALL TEXT PROOFS ARE SAVED IF ANY ONE WOULD LIKE TO SEE.

Joe was incredible. We had a total of 5 different plumbers/companies come look at our sewer line…read more Joe is the only one who took the time and the effort to get his scope past the blind spot in our line, give us an HONEST assessment, and solve our issue. Compared to the high ball offers and BS stories we got from big companies like JSP, Rooter, and Royal, he saved us thousands, knows his stuff, and takes pride in his work. He does what he says he is going to do when he says he will do it. We will never use anyone else but Joe now.

I initially contacted Tyndall Septic Services in Brewster, NY since they had good reviews on the…read moreinternet but they were backed up for 2 months. So I contacted Eastern States Septic Co in regards to my sewer system not working. They were available. (Maybe this was a sign from above.) They had serviced my sewer system four months ago to fix a float switch and reset alarm ($150 charge) and empty the tank ($325 charge) - $510 bill with tax. I spoke to Ritchie and was disappointed that I needed his service again. Since he did not like my attitude, he hung up on me. I called him back since I needed some body and they were local. He knew very little about the system even though he had serviced it four months ago. So I found the invoice of the plumber who installed the pump 14 months ago and told him that a Liberty 50E pump was installed. He said that these are pumps sold at the Home Depot stores and any respectable plumber would not have installed such a pump. In the meantime, he only installs Goulds pumps which he claims are much better. Curious, I decided to investigate this Liberty pump. I called Best Plumbing in Westchester County. They only sell Zoeller and Liberty pumps to plumbers and Liberty is a popular brand with them. I emailed another plumbing distributor. They sell Goulds and Liberty pumps. They claim that they are both made in the USA and are both good but the Liberty is less expensive. Finally, at the link below, Liberty is listed as a top rated pump. In conclusion, I feel that Eastern States Septic just wants to sell a more expensive pump to make more money. https://www.sumppumpsdirect.com/stories/726-Top-Rated-and-Best-Selling-Sewage-Pumps.html Ritchie finally agreed to service my sewer system. He pumped out the tank for a $325 charge and found that the pump was disconnected from the outtake pipe. He charged $150 to reconnect it which I thought was expensive. I asked him if the plumber who initially installed it did not connect it correctly. He never answered me. I also asked him if the tank could have been emptied by connecting a pump to the outtake pipe, thus saving $325. He never answered me. I called a local plumber after their work was completed and he stated that he would have put a pump into the tank and connected a hose to the outlet pipe in order to empty the tank thus saving me a $325 charge. In conclusion, Eastern State Septic completed the job (time will how well they completed their work) but both jobs could have been done for at least $650 less ($325 charge to empty the tank.) In conclusion, they are not looking out for the best interest of their customer. Their interest is to maximize revenue for their firm at the expense of the customer. By the way, I found the Westchester County Licensed Septic Collectors list after their work was completed. It seems that there are several options. https://health.westchestergov.com/images/stories/realty/septic/SepticContractorsDec2018.pdf https://health.westchestergov.com/images/stories/realty/septic/SepticCollectorsDec2018.pdf

I've been using this company for 10+ years to pump my septic and have always had excellent service…read more Richie is a great guy and I enjoy all the poo-poo puns we exchange when he comes around. I don't quite understand the negative review above, sounds like the guy was more concerned with saving every possible penny than getting reliable service, which Richie provides. No BS!

I realized that I never gave the applause due to Alto Contracting for the beautiful extension of my…read morepatio. The original patio consisted of minimal bluestone laid in dirt, and after several years of shifting it looked terrible. Alto provided the correct foundation, used my existing bluestone along with additional needed to extend per my condominium specifications. I appreciated the cost savings. Workers were friendly, efficient and very careful with sprinkler system. Highly recommend!

Had a large crack in my driveway and needed a seal coat. Rick was prompt in his communication with…read moreme and upfront and honest about the type of work needed to repair the driveway and the price. He and his crew came quickly and were very thorough in their work. Couldn't be happier with the experience and the results. Would highly recommend Rick and his company. Jim Granite Springs