I found Rapid Response Remediation through yelp projects after my basement sustained a little bit…read moreof flooding with the storm, and I had a hard time getting a hold of anyone (phones hung up on me, long wait lists, price gouger from Chicago). My basement was not nearly as bad as other people's, and I wanted help cleaning and with mold. They got back to me within a couple of days while I was on other companies' waitlists. They could have come out the same evening, but I had them wait until the next day which was more convenient. They came out, provided an estimate. I had questions, and I was able to say what I wanted done (eg. I didn't want the air purification for $1000 since my HVAC system has an air purification system in it that takes care of mold spores or the wall paint to protect from mold for $200 since I am already on a list to have my basement waterproofed in a month, and the walls are going to be dealt with). They were amenable to the changes. They were able to schedule me for the next day and do the work. They provided me with updates of the project. They took out more drywall than anticipated, but that's fine. I'll refinish the basement later. Garrett and Justin were both helpful. I recommend them. They listened, they were prompt, and I feel after talking with others in similar situations, the price was fair. They also did not demand insurance. I paid upfront.

Great communication, quick response both for the assessment/estimate and being able to get to my…read morehouse to complete the work. I had water seepage in the August flooding which led to mold. Garrett identified additional areas of mold that I hadn't noticed. His crew was quick, professional, and thorough. Price was very reasonable especially compared to some of the quotes I heard floated from some of the bigger names and out of state firms. A solid Wisconsin company.

Beware. They will say and do anything to get you to sign their contract. Misrepresentation,…read moremisinformation, and a horrible experience. I have called 3 times about a leak that was not there prior to their work. Keep saying they will fix it .... been almost a year now. Even spoke to "the owner". They will also threaten that if you tell anyone the truth, they will not honor their contract. Considering they aren't honoring it now, what is my loss? I plan to sue after Covid.

Professional, reputable and timely! Apex helped me complete the claims process fast and…read moreefficiently. Their team worked to replace my roof and siding and everything looks great!

I have to laugh a bit at their slogan "like it never happened" because in my situation they came to…read moreclean up after water seeped into a finished basement but had absolutely nothing to offer with regard to actually restoring the room to it's pre-incident condition. It was basically "nope, you're on your own there, pal" which was not at all the case when I used Paul Davis Restoration for a prior water incident and some other company I can't remember for one before that. Both saw the thing through to fully restored. It's SO much easier if you can just find 1 vendor for the whole thing, even if they're just subbing out parts. So I think ServPro is more of a mitigation-only company, not a restoration company. At least for my incident. But of the work they actually did do I was impressed. The foreman was very friendly and addressed my questions, etc. He took great pictures of what they did, which helped me feel comfortable they actually did all they billed me for and will answer questions that may come up later. They had to cut out wall and floor and did it really neatly so at least it doesn't look terrible and the room is semi-functional while I'm in the process of finding a contractor to finish the job. Their containment system worked well and they cleaned up thoroughly when they were done. The communication with the Project Manager was pretty lousy before and after the work. And he didn't deliver what he promised re: helping me conclusively identify the source of the water (which in this was was not necessarily clear.)

We have been working with with company for 8 months. We still don't have a finish date. Bad…read morecommunication from the start. Do not recommend to use them for remediation of mold/ renovation. We had a lot of water damage and mold from a leaky roof. They didn't fix what they were supposed to the first time so they had to come back and do it again. Test for mold before and afterwards to make sure it's gone!

I would highly recommend Castle Rock. Our project ran very smoothly and on time. communication was…read morealways prompt. They were great to work with!

Worked closely with Gary, the company owner and he's an upstanding guy. We had hail damage back in…read more2019 and Gary and his team did an excellent job with the repairs. I'd recommend their service without reservation of any kind!

LDR came in after a furnace condenser pump failed and basement flooded. They worked with the…read moreinsurance to get us the best REPAIR possible. Communication was excellent. They were easy to deal with and we are very happy with the work done.

LDR did an excellent job with our house fire restoration. They were easy to work with, very…read moreresponsive and kept us updated along the way. Everyone from the company that we dealt with were very professional and knowledgeable. Our home is finished and is beautiful. They they did very good work And we would definitely recommend them.

Don't waste your time with this outfit. I always considered…read morePaul Davis to be a reputable business so I contacted them to see about restorations after an upstairs water faucet leak caused damage on two floors of my home. I spoke with Sean and he had a guy by the name of Roger come out to assess the situation on October 7, 2025. Roger spent an hour looking around and taking 3-D photos to help with the assessment. When he left he said he would have a proposal to me by the following Friday , or for sure the next Monday. When I had heard nothing by the 21st I contacted Sean and informed him that I had heard nothing from Roger. Sean told ne he would contact Roger and "make sure you have information today". It's now October 25th and there has been no communication from Paul Davis Restoration of South Central Wisconsin. If they didn't want to do the job all they had to do is say so. This is no way to run a business! Don't let Paul Davis Restoration of South Central Wisconsin waste your time.

Paul Davis has only the highest quality people working for them. The work they did restoring my…read morecondo after severe water damage was exceptional. I highly recommend them.

ServPro was a life saver for us! We are first time homeowners, and when we had a sewer drain back…read moreup in our basement 3 days before we left on vacation we were complete mess (that is saying lightly)! ServPro came to the rescue! To give perspective we called them on Monday afternoon, they had someone out to assess the issue that Tuesday morning and then the cleaning was completed on Wednesday! Working closely with our Home Insurance company, they were professional, efficient, fast working and perfect customer care! Due to the time sensitive matter their office receptionist, Amber, quickly connected us to a Project Manager to come out and asses the damage. Jim Gryder, project manager, was amazing! He put both my husband and I's mind at ease on the damages. He work closely with our insurance assessor to make sure everything was accounted for. Jim also explain everything as the process was going on and came out multiple times to ensure everything was completed/progressing correctly. He even coordinated with our friend whom was watching our house over our vacation to come in and check the drying process each day while we were gone. We truly appreciated everything Jim did! He completely made us feel comfortable so we could go on our vacation without worrying about what was happening in our house. The ServPro Crew team, Ronny, Willie & Christian, who came out on Wednesday was super professional, fast working, answered any questions we had and even gave us advice on a few things. Ronny even helped us take a few pictures of personal property damage for our insurance before disposing of them. They explained everything they were doing up front and walked us through everything after the clean process was done. Also, Jim came back out once they were collecting the drying fans to do an estimate for repairing the damages for us too! He worked directly with our home insurance coming so we didn't have to play the middle man! We truly high recommend ServPro of Rock County. They helped us so much during such a stressful situation. Thank you so much to the whole ServPro Team!

From the owner: SERVPRO of Rock County is the top choice for cleanup and restoration. We offer comprehensive…read moreresidential and commercial services, specializing in storm, fire, and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

Jason is a true professional and takes great pride in his business. He arrived on time and was…read moremeticulous in his work. The carpet didn't turn out perfect and we didn't expect it to, yet he improved it by 1,000%. I have to mention we tasked him with an impossible job and he was very honest on what he could or couldn't do with the stains on hand. We were very happy with the results. I would highly recommend his work to anyone in the area.

From the owner: Providing carpet cleaning, ceramic & tile cleaning, upholstery & leather cleaning, odor removal,…read moremarble polishing, and water damage restoration.