I didn't actually buy anything, but the staff was very friendly!…read moreThere was a variety of instruments and it was all organized neatly. I also love how there are practice/lesson rooms

Been to Arthur's a number of times with my husband. I always appreciated the bench right inside the…read moredoor when I could sit and read or crochet. This time, however, I was the customer looking to purchase my first ukulele. Emily took all the time in the world with me, answering my 300 questions. I could not have dreamed up a better experience. Thank you

Came in with a guitar problem and they fixed it up free of charge. Can't recommend this place…read moreenough.

Mixed experiences here. I've bought a couple of guitars and amps from them now. Their prices tend…read moreto be reasonable. Customer Service is a mixed bag, though. As mentioned, the owner's a little quirky. I think he means well, but doesn't know as much about guitars as he'd like. And he gets pretty defensive if he's not the one in the know on something. That's not the end of the world. But it's an odd experience in an exclusively USED instrument store. Because those of us who have been playing and collecting for decades are going to come in and occasionally have a little more knowledge on something obscure they've got in, etc. If someone with gray hair who knows how to disassemble and review an instrument comes in, it behooves you to trust that he understands it. They stand by their own intake inspection to a fault. If you find something they missed on their intake inspection--even if it's glaring like the guitar doesn't make sound when plugged in--then you've got an uphill battle to prove your case even if you haven't left the store with the instrument yet. If you're looking for a deal on something generic, I think this place will get you through alright. If you're collecting, then this place is probably going to weird you out a little.

Got my Boss RV-6 from here. They have some great employees that don't pressure you to buy and that…read morereally sets the tone. The owner is very kind as well as I visited this place to try out a pedal for the first time and had two different employees come and teach me how to use them while also showing examples of how you can apply them to your playing, and I really appreciated that. It's about 45 minutes away from me, but it's always worth paying a visit. I need a new amp soon !

Been coming here for years! Love my ukulele! Great help and great selection of almost anything! Got…read morereeds here back in school too

From what I could tell a great nice locally owned music store. You will need a gps to get there is…read moreyou don't know the Pittsboro area. Had a nice selection of string instruments including ukeles. I asked about ordering one for my daughter for a present. They most likely can assist you with any instrument needs you have at very reasonable prices. I am getting my sons trumpet serviced and cleaned for $35. I would highly recommend them for your music needs on the west side of town. Also just to update got the instrument back from repairs in two days it looks great and sounds amazing. It sounds so much better than the rental instrument my son had from school.

Wonderful quality violins both to rent and own! The owner is a lovely man to work with and very…read moreknowledgeable. I been to other violin shops and non compare to this sweet and charming little violin shop. I highly recommend Knapp music if you are training a future professional violinist. It's essential to get a excellent violin to start that journey, Knapp music is your perfect start.

My family has been renting/buying/repairing from Dan and his team for two years. They have always…read morebeen so flexible, accommodating, and knowledgeable. This week, they stepped up big time with a last minute rescue on a sizing error of mine with my kids cello. The communication from them has always been excellent. My impression is that they are committed to instilling an appreciation for music in young people. I love the community feel here and look forward to many more years of working with them.

They sold me a microphone stand or so they said when I got home, I opened up the box. They said you…read moredon't have to open the box because he said I know what you need and that's what this is and it was only a boom piece and I needed a microphone stand for a gig. It was an emergency situation. I ended up luckily borrowing one from a friend of mine before we could buy a new one from Amazon.

My first visit. It had been recommended to me. I left my bow to be re-haired. They put my strings…read moreon for me, asked me questions (e.g. do I struggle turning pegs for tuning..yes), so he replaced my tail piece and added fine tuners. I had already purchased quality strings but didn't trust myself to put them on. They will call when my bow is done (they only use quality horse hair). When leaving they thanked me for trusting them. While waiting I checked out the available music and practice books (I have plenty to keep me busy), as well as violins for sale, ranging if I recall from $1,000 to $17,000 if I recall. I forgot to take photos.

Came in for a repair and was instantly without even getting to say "hello" greeted with a "we don't…read moretake those" and then continued to play his instrument over me. Zero empathy, zero care, zero willingness to help. All I wanted to do is find out how to repair my fiancé's instrument(ukulele). I'm okay if Ukalele's aren't in your book of business to handle, however how it was handled would make me advise anyone to take their business or future needs somewhere else. Disappointing to say the least.

Very skilled, knowledgeable, friendly, and honest staff. I have had them setup a few different…read moreelectric guitars for me recently. They've all gotten finished much faster than the projected turned around. The team there also very honest and transparent. They once called to advise of a mistake made on their end resulting in them needing to perform more extensive work, which would normally be a several hundred dollar job but they completed it absolutely free. All of my guitars they've worked on feel great and as someone who is getting back into playing guitar after several years of neglecting the instrument... having excellent playing guitars and a people I can rely on for great work and great service has helped reignite my passion and enthusiasm for the guitar and music as a whole! Thank you, Indy String Theory!

I would give these guys a thousand stars if I could. They are the ABSOLUTE BEST at what they do,…read moreand Indianapolis is lucky to have luthiers of their caliber. I had a 50 year old 12-string that had an issue with a cracked heel - not easy to fix, but these gentleman have the knowledge and the skill and they literally brought this guitar back to life. I have since brought my other two guitars in to them for some TLC and they have done a fantastic job. AND their fees are reasonable! I will never let anyone else work on my precious guitars. Cannot recommend them highly enough.

I've been taking amps and pedal boards to Uncle Albert's since 2007. My brand new Fender Twin…read morearrived damaged, he fixed it under warranty, no charge. I turned my Marshall TSL up to 10 one night and literally burned it up (dimmed all the lights in the house, heard a pop, no sound, then smelled smoke). He had to clean up the board inside due to carbon deposits, replaced a power transformer, soldered in a number of capacitors, etc. and re-tubed it. He charged me about the same as if I bought the parts and did it myself. He fixed a couple of Vox Tonelab effects pedals for me. The last repair (12/2025) was on my Marshall JVM 410H that had a lot of noise. The tubes were fine, so he had to go over every component, every circuit, to eventually find it to be a $3 capacitor. What he charged me was way under what his time was worth, it plays beautifully now. He even texted me this morning to make sure the amp played well last night. Kevin doesn't just fix the problem, he goes over the entire amp, cleans all the electronics, even wraps up the freeking cord like it came new. I won't take my amps anywhere else.

I took my EVH 5150 iii to him and did a awesome job nice guy I will recommend him to anybodyread more