Wow, it is interesting to read the reviews. I should have read these prior to placing my order…read more I placed an order for my sisters birthday, and the day after she received the flowers they had wilted. I've attempted to get this corrected only to have no response from the owner. I even sent photos. Service is not what I expected.

The store smelled wonderful when we walked in and the staff were very friendly and welcoming.read more

Really nice souvenir shop in Ketchikan. We took a boat from our cruise terminal to the town and at…read morethe top of the ramp was Christmas in Alaska. My nephew and mom love everything Christmas so we had to stop in. They have some very lovely gifts and what I liked most is that while they had some more pocket friendly items from oversees, they also had a nice collection of handmade and locally made items. I ended up getting a hand painted ornament that was done locally and while it was quite a bit more expensive, I like to support small craftsman when I can and this store made that easier. My family ended up with some nice ornaments, tea, collectables, trivets, and other things. I would definitely return.

We did a boat ride from our cruise ship's port at Ward Cover to Ketchikan. The boat lets off at a…read moreramp and as soon as you walk up the ramp you arrive at next to this shop. Even though the store is called Christmas in Alaska, there is much more than Christmas items. We found so many wonderful souvenirs, although not a whole lot of actual Made in Alaska items. There was definitely something for everyone and the prices I felt were pretty reasonable. I felt as some others have stated the staff did not do any greeting of customers and were not friendly at check out. They simply took your items and rang you up. Oh well, I still enjoyed the store and a lot of the items they had available.

Wonderful small business in the Creek Street area (on the main street next to an iconic totem) with…read morea variety of offerings from gifts to books. Whether you're looking for a light vacation read, gift, or something educational about Alaska and its people, this is worth a stop. We found books to bring home to our kids that we didn't see in any other store and that they'll enjoy longer than a typical souvenir. Friendly staff and easy to navigate layout.

Wonderful bookstore filled to the brim with books and gifts…read more The shopkeeper was friendly and so helpful. Give the gift of reading.

This Asian grocery store has a wide range of items from different kinds of Ramen to crackers to…read morecookies and drinks. You can get preserved duck egg for your congee or fish balls for your hot pot! The owner (who told us she has lived in Ketchikan for over 40 years) is super nice and also owns the restaurant next door (Porte O Call). We were able to find all the stuff we wanted here. -----TL;DR----- Pros: convenient location, wide variety of items, super nice staff, and connected to the restaurant next door Cons: a little bit on the pricier side than one might expect, but it is imported to a small town and the main clientele is tourists, so it makes sense Bottom line: a great place to get your Asian groceries if you're visiting Ketchikan!

Go to for all our small grocery needs! So sweet and well organized we grab large spring roll…read morewrappers and glass noodles once a month along with all our snacks!

There are two Tongass Trading locations in Ketchikan (They are walking distance from each other). I…read morecame here looking for souvenir to bring back home. I got a hoodie here for a very good price. Their souvenir items are made out of good quality materials. They have everything out in the store and there are nothing in the back. If there is a size that you are looking for that doesn't exist then you are basically out of luck. Service was ok. They don't bother you unless you have a question for them. Yes this store is tailored to tourists. We came here on a cruise ship and they are located about 3 mins walk from the cruise ship or basically on the port.

We stopped in here while visiting on a cruise and were pleasantly surprised to find this cute…read morelittle hidden gem within walking distance of the cruise port. The woman working was incredibly friendly and welcoming, which made the experience even better. The shop had a great atmosphere, and we really enjoyed browsing their selection. The prices seemed fair, and everything felt relaxed and inviting. If this is your kind of thing, we definitely recommend stopping by while you're in town. It's a convenient and enjoyable stop for cruise passengers looking to check out something a little different!

The service was impeccable! Such friendly people HONESTLY. I am from Hawaii and went here with my…read moregirlfriend while on a cruise. The two lady's there were SO FRIENDLY and let my gf pet their cute shop puppy! (She's a major dog person so that alone sold her on the place). They had an amazing selection for such a small shop. And the prices were VERY reasonable. I suggest any of the Lady Gray drink products as the strawberry one I got made me feel VERY VERY nice while we walked around the town. SUPER close to the docks as well if you are closing. Thank you Stoney Moose, ALOHA

If you are on a cruise or in the area for another reason, Id recommend visiting this place. The…read moreshopping complex this shop is located in has a lot of things to check out. This shop in particular has some decent prices, neatly organized, and with some of the best prices we saw while cruising through Alaska.

This is a souvenir shop by berth 1. If you can think it, you can probably find it here. A lot of…read morethe brands and items can be found at the other stores around Ketchikan, with prices being both better and worse an the other stores as well. In other words, don't expect lower prices just because it has the word "outlet" in the name.

When traveling to far flung locales you get nervous that finding products can be tough. We were…read moreexcited to find Rainforest mere steps from our cruise ship! The selection was large, and prices were very fair. Probably my only, minor, complaint would be a portion of our service. The girl was great in helping us find what we wanted and ringing us up but when we asked how her day was going she remarked 'Well it's a port day and those generally suck'. Hey we're on the cruise ship.....Sorry us being in and out made your day tough! Never make your customer feel like a problem.

Ketchikan first stop must try the local herbs. Just a 4-5 minute walk from the ship. Great…read morecustomer service and helpful people there. Obviously higher prices for the California area but not complaining I'll pretend it's 1996 lol Tshirts we're a good deal $16 for a nice soft cotton logo of the store Alaskan art style cannabis leaf Got one for the girlfriend too Thanks and until next visit !!!

I love Tongass trading co it's always been my go to shopping spot and to have the Carhart items…read moreloaded and various of items to pick from and not to expensive. Yes indeed good job guys and gals

The store was clean and orderly. Noah, the cashier, was very personable and professional. He…read morepointed out some of the items that I was looking for. He's an asset to this company. The store has a great variety of Alaskan souvenirs and merchandise. I recommend this place for tourists.