We shopped 12 Jewelers in Ketchican for our anniversary diamond. No one else even came close to…read moreinfinity. Professional staff and gorgeous stones. You show check them out!

Beautiful store, beautiful jewelry, great quality and amazing customer service. I've been wearing…read moremy ring since I bought it and have received so many compliments.

I was there on a cruise ship looking for jade from Alaska. They had a great selection at a fair…read moreprice. Purchase a 3 piece set earrings, braclet and necklace.

Let me first tell what happened. My 7-year old daughter was looking at one of those leatherbound…read morecribbage cases - something not fragile or breakable at all. One of the employees (bald and Caucasian) walks over from the counter, snatches the booklet out of her hands, and aggressively snaps at her saying, "Keep your hands to yourself and don't touch anything! This is not a store for kids!" Note, this is a store with Star Wars posters on their doors and jigsaw puzzles. My daughter and I were a bit shaken, but I said a quick sorry, and then it hit me - this kind of behavior was completely rude and inexcusable and I felt like I should have defended her and told him to back off. But then I realized if it happened to us, chances are this was not an isolated or unique incident. The same will or has already happened to others who visited this store. If they continue this kind of behavior, they are going to hit someone's else's nerve who doesn't have the same restraint that I did. So if the same happens to you and your child if you do come here, know that what they're doing is wrong, and absolutely fight back if not just for yourself, but for the rest of us this has happened to. To gain some perspective as well though, hundreds of cruise ships with tourists visit this store regularly. They have probably had incidents where kids mishandled and broke some items, so they are very defensive about it. But here's the thing - if you're in this business, you should also be educated enough to know how to deal with this respectfully with customers. Put a sign up saying "Children not permitted. Thanks for your understanding". Or you say, "I'm so sorry, we've had some incidents before and prefer children not to handle the merchandise. Thanks". That's it. Anyways, I hope this is a lesson in customer service to this store because they do carry a lot of very nice items. But many times it's not what you're selling that determines how good your business is - it's how you treat your customers.

This is a nice, bright jewelry and home decor store close to the port. The sales girl was very nice…read moreand we chatted for a few minutes about the season and then the new locations of her store. I also checked in while at the store on my Yelp App and it said I was entitled to a small gift of black pearl earrings. I felt bad declining them because she said that it had been a long time since she last saw that banner and then went to see if they even still carried that token. I looked at some really nice jewelry and now I have some thinking to do.

This was our first visit to Alaska and we were cruising from Seward to Vancouver, one of our stops…read morewas Ketchikan. Julie's Fine Jewelry had been recommended by a friend that regularly visit's Alaska. The sales person was Lynn B and she was very helpful with finding some jewelry. I also had a chance to speak with Julie and learn more about the area. Julie suggested I walk up Mill St to Ketchikan Creek to watch the salmon spawning. This side trip turned out to be another highlight of our Alaska trip Overall a very nice selection of jewelry and excellent customer service with a side of local flavor. Definitely a five star experience. Instead f another picture of the store I'm including a picture of the side trip Julie recommended

Had a great experience buying a Hamilton watch here. Harry was knowledgeable and offered a fair…read moreprice without playing games. I saved some money off buying at home. Thanks for a good experience and a good deal.

Was walking by and noticed they sold Pandora. I had been looking for a piece of jewelry to always…read moreremind me of my vacation in Alaska (a dream vacation!). I have lots of Pandora so I figured I see if they had anything related to Alaska. The man who I believe was the owner, helped us. I picked out two charms that we purchased. He mentioned how beautiful my diamond ring was and said that two of the diamonds were old because they don't cut them that way anymore. I confirmed that two of the diamonds were my mothers so they were older than the the other ones. I was very impressed that he could tell that just from looking at it on my hand. He's the real deal. They also cleaned my ring, which I appreciated. Great and friendly service!

I was not told that the price quoted was per month!! Was…read morepushed to add more pieces that matched the original item I wanted. I felt like an idiot and am mad that I submitted personal information . I will sue you if I find my information compromised. I strongly feel no one should shop at your store!!! My rating is zero!

Know your stuff before you shop. I'm no pro. But I know enough to not be taken advantage of either…read more I was looking for a special gift for my wife. The price was $4,200 for the pendant and $1,400 for the necklace. Both, grossly over priced. After laughing and talking with the shark, I mean sales rep., he realized it was futile to argue price with me. In the end I paid $1,600 for both. Appraisal value is $2,500. They'd sell more if they were just honest and didn't seem so shady.

Hi, I bought two rings on june 30 2025 both the same I think they are called "northern lights"…read more They have two stones and a swivelling double shank. My sisters ring has come apart two of the little lugs have snapped off ! So the actual double headed crown has come away from the shanks. Can you advise if this is covered by a 12 month warranty? Sorry to have put this in a review but can not find an email address for you. Thanks in advance for hopefully your positive response. You can contact me directly on Smithies808@gmail.com Norma Smithies

I had a good experience here and came home with beautiful earrings and a ring. I wasn't looking to…read moremake a big purchase after spending so much on my cruise & airfare, but I just love this jewelry and will enjoy wearing it for many years!

I was looking for something to place on my chain as a remembrance of our Alaskan cruise. We stopped…read moreby Poler Creek and were impressed with their selection of gold nuggets and pendants. I purchased a 22k gold nugget and was satisfied with the price. Our salesperson was helpful and not pushy. Highly recommend!

Nice place. I bought a Damascus blade jack knife there back in 2009 and it is the most beautiful…read moreblade I have ever owned. The outer grip was also exceptional natural either bone or horn material. It is my treasure.

Very friendly staff! They made my day. Very generous. We were there for so long looking at the…read moreselections. Duck decorations very cute. ;)

Great service! Very generous staff. Amazing selection. Might give out ducks. They are willing to…read moretrade toy ducks and and overall outstanding vibe. :)

We visited this shop a couple years ago and wished we had bought a particular item at the time. So,…read moreon our visit this year, we went back. We had enjoyable conversations with the men working there. Yes, the more they sell the more money they make, so pressure selling is expected in a shop geared for tourists. Like we do in most shops we say no thanks, and leave. But we wanted something to commemorate our Alaska cruise, so we took our time. After finding what we wanted, agreeing on the discounts, after finding out we purchased something from their sister store in Sitka, he even subtracted that amount. We know things are marked up, and they still make money with each sale, but in the end, it is our decision to buy or not. Now, we just have to wait for our items to arrive this fall, hopefully.

I stopped by Soaring Eagle today and was greeted with absolute amazing conversation. Conversations…read moreabout the art, the jewelry, and their delivery services all across the nation. I walked away with a beautiful heart shaped sterling silver ring that I will cherish for a lifetime. So grateful I stopped in this store on my way out of port.

Do. NOT. Buy! Would give zero stars if I could! My husband tried to surprise me with a bracelet I…read moretried on in the store. Both sales reps coaxed me into leaving the store while my husband was still there. He was convinced to purchase the bracelet while I was not there. Unfortunately, the bangle was too big and was irritating my skin. The next day we went to return it and were told all sales were final. Something that was never mentioned and only realized once purchased and printed on the receipt. He did not receive an appraisal or any documentation. After reading reviews, we fear the worst and assume the bangle is not what we were told it was - why else would it be irritating my wrist. It's a fraud!

Horrible place. Do not do business here. They do unethical things. They sold me a yellow gold ring…read morethat was only coated in yellow gold and it wore off in 2 weeks but of course I was home from my cruise by then. You can't talk to a person. Evert has to be done via email and they refuse to take responsibility for their actions. I'm going to post a detailed review with pictures on my multiple cruise and Alaska cruise blogs. Buyer beware !!!!!!