Room wasn't clean, had to clean the bathroom vanity top and mirror. I had to go to the front desk…read moreto get soap. Tub was broken and it looked like a 4 year old patched it with playdoh. Breakfast looked disgusting and the coffee was awful. Very dated overall and I wouldn't go back.

No elevator. Not ADA friendly and poor customer service. My parents and I will never ever go to…read morethis hotel again.

Great hotel, free hot breakfast with waffles, eggs, and sausage. Very clean rooms pool, convenient…read moreparking for all types of vehicles, great dining and entertainment within walking distance.

We liked this hotel. It's very quiet, clean and right on 169 in Grand Rapids. Rooms are comfortable…read moreand well kept. Breakfast is included and they do a good job with that- eggs, sausage, toast, bagels, yogurt, hash browns, fresh fruit & so on. Heads up: the restaurant is closed on Sundays. They also have a discount for veterans but you have to make your reservation via phone direct to the hotel.

We stayed here for one night in a family suite after camping for 4 days. What a great place to…read morerelax and rejuvenate. Our shower was huge with two showers in one with multiple jets. The living room area and kitchen where very large and you could make this your base camp while exploring the area if you wish to and make a full meal to avoid the expenses of eating out for a family. The water slide and pool area where great for the kids and mom and dad to have fun. The breakfast in the morning was amazing!! The staff was super friendly and did everything possible to make our stay great. We had dinner at the restaurant attached to the hotel and couldn't have been more happy. The prime rib was perfect, the Salmon was cooked perfectly. Even the kids mac n cheese was done well and not Kraft out of the box and the pizza was nice and crispy. The not kids item that was just normal was the chicken strips. We will be back! We will be back.

Keith is the best host . I love staying there …read more ..............,,,,,,.........................................................................

We came up North without any plans on where to go other than Bigfoot Days and had no reservations…read morefor a room because unsure where we were going to stay. Stopped in to the Wigwam and luckily the man in front of us cancelled one room so we lucked out. We were pleasantly surprised. Wonderful people here!! The beds were comfortable and tools were clean and nice. We can't WAIT to come back!

Well maintained older hotel. Staff was very friendly and accommodating and flexible with my stay…read moredates.

We really liked this place and would not hesitate to book here again…read more Pros: Nice quiet location with a super-friendly and helpful staff. Breakfasts were good and the place was really quiet at night. It also has a really nice, good-sized indoor pool. It's located just on the outskirts of the town so there's plenty of shopping and lake access in a very short walking/driving distance. Best of all, loons in the lake! Cons: The rooms, or at least the one we had, are a bit dated. Everything certainly looked clean, but definitely a bit worn down. One special note, for those getting the 'economy' room (307?); the bathroom needs some rework. The shower could fit 4 people easily, but the toilet is unbelievably low and is jammed into a corner, making the 'sit down' experience a bit of an adventure. I'm 5' 8" and 225 lbs., and it was definitely an 'issue.' If you're bigger than me, avoid this room until they redo the bathroom. Definitely not enough to take a star off, but something you and they should be aware of.

Very. Nice ambiance. They serve a decent continental breakfast. The amenities are substantial…read more Outdoor gas grill,a fire pit and a volleyball court. Nice indoor pool and hot tub. The facility is showing its age though. They have signs saying they are remodeling.

We travel a lot and feel that this hotel falls into the "HIDDEN GEM" category! Very clean,…read moreexcellent breakfast (nothing fancy, but everything was done well - don't miss the biscuits and gravy if you like that!). We liked how the hotel carried out the Northwoods Resort theme throughout yet AmericInn is a chain hotel. If we lived in Minnesota and not Ohio, we would come back here 2-3 times a year. The area is beautiful too. A little less crowded than Nisswa / Brainard too!

This review is for an issue my wife had a with the front desk lady - Angie…read more My wife was staying at the hotel for last 3 weeks or so for work assignments. And her stay got extended for another 2 weeks. Entire booking was done by an agent through the employer. This morning she went to reactivate the keys for the next 2 weeks. The lady at the front desk was very rude & unprofessional towards my wife and mentioned that my wife was not supposed to have complimentary breakfast. It was their fault because it was given to her when she checked in. Angie's behavior was as if my wife intentionally went for this lavish breakfast (believe me it's not). It was not her fault. It was their fault. Instead of apologizing for the mistake she gave attitude towards my wife. This is not acceptable. People in Bemidji are extremely nice towards foreigners. But this incident just threw us off. Most of the staff were very nice towards my wife. Next guest please make sure to check the name tag of this unprofessional employee at this hotel. If she doesn't know how to handle customers in a polite professional way, then she should find another profession which doesn't include customer service. Typical Karen attitude on a weekend.

Beautiful lakeside hotel with stunning views and a peaceful atmosphere. The rooms were clean and…read morecomfortable, and the location couldn't be better. A special shout-out to Talia at the front desk--she was incredibly helpful and made our stay even better. Highly recommend!

This was a surprisingly nice hotel. Was not expecting such a new BW. The gal at the front desk was…read morevery friendly and helpful. Offered us free bottles of water (many Marriotts where we are platinum members don't do this) and helpful advice. The whole place including our room was in great shape and very stylishly decorated. The room was bigger than expected for this class of hotel. When I made the reservation I requested a quiet room on an upper floor and got it! The refrigerator was a larger size which was welcomed. A unique touch was the chest freezer on each floor with small pre-bagged ice vs those always broken ice machines. The free breakfast was standard for these types of hotels. Price was a tad high but it was week after holiday so lots of tourists like us. Highly recommended.

This is not a 4 star property, rather, the rating is based on expectations for this level…read moreaccommodation. Weird smell throughout. Hubs said it smells like cheap building materials. I'd say it was just odd, tho not so bad that we weren't nose blind to it shortly after arriving & didn't notice it while in the room. King room with plenty of space, outlets, lighting, temperature control & in-room amenities. The pad on the bed wasn't pulled tight or it wasn't sized correctly. I didn't sleep well because I could feel the lumps and ripples (princess & the pea moment). If I'd noticed BEFORE getting in bed, I'd have fixed it. I was flat-out beat tho & took the lazy way out. We, again, hit up breakfast. They had the standard spread of waffle maker, eggs (scrambled, omelet-like & boiled), sausage, potatoes & we greatly appreciated the seasonings & sauces available to give that same ole same ole a bit of pop. Parking was easy & we didn't use anything here besides the room & breakfast. We arrived late & left early the next morning, to officially start our tour. Note: We were 3rd of 4 in line to check in. The gal whipped out waters for #1, thanked him for being a Diamond member, told him what his points/bonus points were, explained ALL the hotel info - pool, gym, breakfast, check-out. # 2 gets up to the desk & the gal asks if they've stayed before, she replies not here but a lot of best westerns, giggle & gives hotel some info / #2 asks if there's Diamond Elite parking spaces (casual for hey, no mention of my loyalty, perhaps?) - response was "no, we're not that fancy" - no water given. We get up & the gal says, "did you catch all that or do you want it repeated?" We say we're good & she says most important thing is breakfast is at 6a - no waters for us. #4, took her back to interaction style of #1. It could be inconsistent or efficient, depending on how you look at it. (Had we asked for water, they no doubt would have given it. We had our own & it was perfectly visible at check-in.) Hubs is Diamond Elite. We booked direct with Best Western & didn't use points.

We stayed here for 5 nights the end of June and the room with 2 queen beds was clean and the staff…read morewas very nice. I'd give it a 5 but I had brought my king sized pillow from home and someone took the pillow out of my pillowcase and replaced it with a different pillow. When I went to front desk with my complaint all I heard was excuses that no one would do that. Well someone did, and someone with a key to my room. So I would suggest don't leave anything in your room that you're fond of

Another nice stay at the White Oak Inn!…read more The White Oak isn't fancy. It's a really decent, basic hotel with an up-north hunting & fishing type of vibe. We got to test out the pet friendly policy during this visit. What a nice amenity for a dog owner! For 79 bucks (plus tax) we got a room with 2 queen beds for 2 adults, 1 kid, and 1 big dog. When we arrived, the ladies at the front desk were watching a big white standard at the front desk so the owner could relax in the pool. This tells volumes about how nice the staff are at this hotel. Thanks for another nice stay! -Daddy Maxx Retro

Pretty nice hotel in Park Rapids that will meet your needs and you likely know what to expect. The…read morecharms of this place include that the lobby has a fireplace and is a nice, warm, and welcoming space. The continental breakfast is a step above many other similar hotels- they have waffles, the usual type of items (English muffins, danishes, etc), but also have a cooler with breakfast sandwiches, French toast sticks, and omelets. It was nice to see such a big variety of choices. The rooms are nice overall, no real complaints there. Nothing remarkable, but fit our needs. The hot tub was out of order, but there is a nice pool and a sauna. The pool roof has a lofted wood ceiling, which is always a pleasant design.

Where to begin ... We had a family reunion at the Park Rapids AmericInn and it was a disaster from…read morebeginning to end. Most of the rooms were not ready after 4:00 (check-in time). And here's the biggest complaint - I woke up on Sunday morning with a bug crawling right by my face. I pulled back the covers and there was another one. I'm pretty sure they were bed bugs. I ran into the shower, threw all my stuff into a big bag (and left it outside when I got home). When I told the desk and showed them my video of the bugs, the only thing I was told was they would let the managers know. I called the managers a few days later and they had no recompense, not even a free night. I would think bugs in my bed would merit some reaction, but nothing. I was told to call the corporate office. When I called the corporate office, they said it is the hotel's responsibility. Also, I should mention that my son's room had a broken lock so they told him he would have to come to the desk every time he wanted to go in or out of his room to get it unlocked (or leave it unlocked). Seriously??!! After waiting at the desk for a long time throughout the evening because no one was at the desk when he wanted his door unlocked, he gave up and left it unlocked. Is there no one there that can fix the lock?? So now I find out our next family reunion is at another Wyndham AmericInn Hotel in a different location. I'm willing to forgive and forget so when I went to make my reservations, I saw that I did not get all my points from the bed bug hotel. I chatted with the corporate office to find out where the points were. After waiting on hold for over 15 minutes, I finally heard from the Customer Service person (I use that term loosely), who types that I'm only allowed points for 3 rooms per stay. Who knew??? Then he/she types "Is there anything else I can help with?" and signs off immediately ... so I guess I don't. My conclusion is that it is not a local hotel problem, it starts at the corporate office with really bad customer relations and no desire to provide customer service. I may find a different hotel close by for the family reunion this year - I don't want to give any more of my money to Wyndham/AmericInn (plus hopefully I'll have a better chance of not getting a bed bug room again). The photos are taken from the video I showed the front desk.