This guy is so awful and unprofessional! From the minute I called, I knew there would be problems. I needed a rental and he was like "I don't know, you have to call Enterprise." No interface with a rental company??? what kind of body shop is that. My car was vandalized - driver side window was smashed so I had plastic bags taped all over the window. I get there and we pull the bags off and he says he might not be able to get the adhesive off of the car (the sticky stuff that got stuck on the paint after we ripped the tape off). I was like you're kidding me. I can get this stuff off with Goo-Be Gone. You're a body shop guy!!!! What the hell, this should be your expertise. Red flag. Then he starts telling me how to scam the insurance company. I had to use the bathroom and the sink had no running water and the kitchen area didn't have a sink either so I don't think they even wash their hands there. I know it's a garage, but come on. When I leave, he doesn't even give me a receipt or anything, absolutely no paperwork, not a business card, zero, not a scrap of paper to record the transaction. I pick up my rental, drive back to the office and am getting a really bad vibe. I read a bad review on a local Phoenixville newsletter website and think I better get my car back from this idiot. When I call back he's utterly rude. When I go to pick up the car, he had left it on the street with my completely busted and open driver window WITH THE KEY ON THE MAT!!!!!!!! Not under the mat. On top of the mat. In full view of someone strolling by. You're kidding me. Someone could have easily stolen my car! Totally bizarre. NEVER GO HERE!!! It was a total pain in the ass to unwind this whole thing, with insurance company, etc, but I sucked it up and spent another 2 hours and took it to an awesome body shop in Haverford called 3D Collision. One of the guys that works there used to work for Allstate insurance and he said he used to dread going to Tony's Body and Glass because he's so god awful. Amen. DON'T USE THIS PLACE!! read more