Shout out Skips for helping me in a pinch! Special thanks to Matt, Eli and Owen for helping me get…read moreback on the road safely. I originally had an appointment at Lloyd's but they told me they couldn't help me and sent me to these guys. Excellent customer service and transparent communication. Thanks guys!!

Warning, be prepared to be scammed especially of you are a single woman! If you go here, do NOT…read morework with Luis (manager in training). I went in for an oil change and tire rotation. He said it would be about an hour since I was the second one in first thing in the morning. After 2.5 hours I get a call that I'm going to need $900 in repairs including a new timing belt, filter, and battery. I was really surprised by the battery since I haven't had any issues or lags when starting the car. I asked him to look at the date on the battery since I've only had the car for 9ish months and wasn't sure when it was last replaced. Said they weren't able to see the date but that the reading was coming back in the red. I told him to return my old battery to me bc I wanted to keep it, but to switch it out. When I picked up my car, I reminded Luis I wanted my old battery. The date was 02/2025, so I also asked for the read out showing my battery was in the red. He disappeared into the shop and never brought it back. I took the battery to O'Reilly to test it next day and it was totally good, Luis straight up lied. I went back to Skip's, showed Owen the O'Reilly read out, demanded they take their battery out and put my original battery back, and refund my money. It was $275 for the new battery! I told them it was disgraceful to be out here scamming women who come to the shop, and I would be telling the people I know who have been going to this shop religiously for years to be VERY careful if they continue to go here (I talked to them and they won't be returning). Owen was understanding and said he would be formally writing Luis up for this and that the shop is under new management, but this is unacceptable and I do not trust that any of the recommended work was actually necessary and I still shelled out $600 for what should have just been an oil change. TLDR: be prepared to be told you need extra repairs that you do NOT need, especially a new battery. Keep all parts if you do go through with repairs here and confirm the work was needed (keep the old battery and get it tested yourself next door at O'Reilly for free). They see a single woman walk in and see dollar signs. Disgusting.