Great store, so glad places like this still exist! They have everything from old consoles and games…read moreto modern accessories designed for old consoles (hdmi video cable converters, controllers, etc.). Everything is priced fairly and competitive with other similar retro stores.

I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!

Growing up in Pittsburgh, I used to love coming to The Exchange. Now I was happy to see that…read morethey've expanded (to be honest I'm not sure which locations came first). The Exchange is the perfect place to find new/used video games, movies, cds, toys, consoles and more! Everything is organized in sections by type of game or appropriate genre of music or type of movie. It may seem overwhelming at first, but it's almost like a library of all things cool. The staff is super helpful. When you want something, you'll need to ask them for help as everything is behind glass and locked so you don't steal- good call on their part. Prices are reasonable for the most part. Some things like vintage games can be a little pricey but it makes sense. I bought about 6 or 7 old video games from NES Super NES and Sega for $38. I think I did well. They now have a rewards program that's free to sign up for so take advantage of that. I love this place whether I'm in Pittsburgh or Chicago. Definitely will make a trip or two every time I'm here.

Shopping here feels like buy deodorant for 15$. You may like the smell but receipt never makes…read moresense, I hate everything about the store with their prices and I want to just toss this brand buy my own. Again, everything about this store, simply not worth it, if this were a candle store I'd probably never walk back in and this has games. - lack of games - overpriced games - forgetful staff - not useful policies - (Broken games) - jaded staff - theft of discounts and useless membership(literally just giving them extra credit for their stocks and prices, which they will take from you regardless of whether you're a member or not) - (Overpricing for taxes) - The games The scammy, scummy and their games suck, the only reason I'd go back is if their consoles are cheaper than the ones online. They have 200$ games and half a thousand dollar consoles, I rest my case.

I am updating this review from a previous one. Although there was a large amount of unneeded issues…read morewith getting the job done. Raul was able to rectify the issue at hand . So the initial problem was fixed and the problems along the way were also fixed.

They were very helpful and completed my repair easily. Very knowledgeable and kind…read more My second hand GameBoy Advance SP wasn't charging despite a new battery. They took a look and let me know the fuses would need to be replaced (which I suspected) but also the capacitors. This is a precision repair. They soldered the unit carefully and replaced the parts for me for only 45$ including labor. Easily will get another 10 years out of it now! An absolute bargain! You can see their passion for their work and even though I'm much closer to another repair shop I will take this 25 minute drive anytime for future repairs!! They also have a 90 day warranty standing behind their work. That's included in the reasonable price! Parking was easy and free as well. Just keep an eye on the signs and you'll be fine.

This is one of my favorite retro gaming stores! I often make a trip from the city since it is…read morefairly close by. The owner is so nice and they are always getting new stock. Definitely check them out!

To start on a good note I bought an Xbox One from this store about 2 years ago and was satisfied…read morewith my purchase but unfortunately, my later purchases and experiences have been very disappointing. About a month ago the second system I bought was a PS2 and had previous repairs that were not disclosed to me upon my purchase of the PS2. Yesterday I went to play said PS2 and removed what i thought was built up dust and gunk from a previous owner but the system stopped working entirely. While i understand I bought a used system i should be made aware of repairs or fixes made that have been done with the system that im purchasing and should not be paying the same price of a system in good working order without repairs. Me being me I let that go but over this past weekend I also went back and bought 2 games from this store only to discover that one case was missing the disc. I understand that mistakes can happen, but undisclosed repairs and selling an empty game case shows a serious lack of quality control and lack or care to your customer. Customers should be able to trust that used systems and games have been properly inspected, that repairs are disclosed, and that games actually include the disc. With my experiences in mind I would not recommend this store unless you want to take the risk or they improve their inspection process and disclosing repairs on theirs systems. I will say the employee that was working when I came to replace the missing disc did his best to mend the situation of the missing disc but I'm highly disappointed with the quality of systems and games ive purchased from this store be weary of what you purchase from these guys

John was the goat , helped my girl and I out on getting a gameboy we got three harry potter GBA…read moregames men in black , fantastic 4 and a gameboy ourselves. it was amazing talking to him and he was so knowledgeable about different games , systems and finds ! shout out John bro !

Came in for some PS2 games. They have retro games for every system you can really think of. Fair…read moreprices. I definitely would come back.

Staff at this location are great, was looking for a ps1 memory card and they didn't have it, but…read moreordered it for me and let me know it was ready for pickup! Very kind of them. The Exchange stores are great in general

When we were in Indianapolis about a year ago, we went to an Exchange store and my husband was…read moreobsessed with it, so when we saw there were multiple in Chicago we knew wehad to go to one. They have items for all your gaming and movie/show watching needs. They have systems, games for generations of systems. On top of video games, they also lots of dvds, including collectors editions. I love dvds in the tin collectors boxes and they had plenty of them, including a cool Simpsons season 6 tin of Homers face. If you are looking for a place to buy something used or maybe even sell something of yours, I'd recommend checking out The Exchange. I certainly wasn't disappointed.

Open when they feel like it , services prices change every time I come , charge you whatever they…read morefeel like that day

Fixed my Xbox Elite Series 2 controller with them! Fast and affordable! Thank youread more

The owner was super nice and and we had a nice chat. The service was great and I will be coming…read moreback whenever I want to rent something. 11/10 would recommend

I've been so torn as to if and when to write this review.... I adore this little shop and I've…read moreenjoyed keeping it to myself for long enough.. The owner Joe, really is a great guy which is why he is mentioned in every review. He's got a good little staff of employees who are always very helpful and kind. Need a movie recommendation? Give Joe several titles you've enjoyed in the past and he will come up with something you've never even heard of! You won't ever want (or need!) to use Redbox again after you see the selection this little shop has... There are several monthly plans you can subscribe to (we have 2 out at a time, about $25 per month). Only wanna rent family movies? There's a plan for you too, $4.99 per month. Oh and I mention the selection of video games? Yeah, it's extensive too! I hate to mention it, but I have to.... There's an epic xxx section complete with Girls Gone Wild and all the parodies. You're welcome. Pretty much every hit show that's ever been on television is there and when you rent a series, you get the whole series not just one or two discs at a time. Joe also takes requests and custom orders, so if you dont see something, ask! Don't feel like going out? Oh well they also deliver! (This is subject to availability of staff) You'll always be in the loop with the text alerts too. New releases and specials pretty frequently. The shop is located next door to the Auto Zone, so park on the street and not in their lot. Happy 19 years (October 27) to Joe and his Video Strip, wishing you many more.

It's a great store, friendly and helpful staff Great…read moreselection of stuff And quite affordable

My boyfriend and his friends love coming here on the weekends to unwind after a long week at work…read more It helps that it's in an expansive strip mall with lots of shops nearby, including a Dominick's and a nail salon next door. He's complimented the staff and remarked that they are very knowledgeable, especially with Warhammer Fantasy. They're always willing to help (but not overbearing, as has been the case with other Games Workshop locations). There are several tables with a variety of amazingly detailed scenery set up and ready to play on, and there always seem to be games going on. But even so, him and his friends have never had a problem finding an open table. They've also been a fan of the other regulars, and we tend to see a couple familiar faces each time we stop in. This location not only goes the extra mile to plan and host special tournaments, but also painting seminars to spark interest and help those who are newer to the game. The store usually has a lot of expert painters that have been more than helpful and friendly. He says he's gotten some good ideas from them.

This place is exactly what's wrong with many collecting hobbies. Yea, the selection here is pretty…read moregood. That's mostly because the prices are terrible--worse than eBay and Facebook marketplace scalpers. Case in point: there's a pokemon illustrated set that just came out. It's $17. You can still get lucky at retailers and it'll be restocked. Here, just 2 days after launch, they're selling for $50. Just nuts. I guess it's clear this isn't a "card shop," it's a scalpers storefront. Don't go here looking for Lorcana--guessing the margins are too low. Except for their singles, which they sell for $2-4....crazy pricing for Lorcana. Anyways, i won't be back. Will have to continue my search for a card shop that's ethical and somewhat reasonable. --------- Edit in response to business reply: 1) i agree conversation could go a long way. But when your pricing on a brand new Pokémon set (which doesn't have a set market yet) is already 3x MSRP, what productive conversation can happen? It's just a straight up gouge. I'm not naive to expect to get everything at MSRP, but i think 3x markup 2 days post launch is unreasonable. 2) i did ask about Lorcana. I was told you "don't carry much" and "didn't have any right now." 3) you seem to be implying that you're aware prices are high and can then be negotiated lower. If that's how you want to do it that's your prerogative, just understand that's offputting for new customers. It's hard to want to establish a relationship and have a conversation when the first impression is being taken advantage of. And when your response to pricing questions is "well the hobby is thriving!" I don't think that's off base.

Places like this are why people are now looking to buy digital media only, the need to price gauge…read moreand bad customer service. It turns what for many is a great hobby into a greedy money scheme. There was not one game at this place that was priced competitively, even the least desirable games are over $5 what you could get them for at other shops. Their workers are immature and when this is communicated have a bad attitude.