They are so helpful. Whenever I have an issue with anything, they make recommendations. They tell…read moreme where I can find the one item or several items I came in to buy. Also, they have a pit beef stand in front of the store on weekends.

Needed some advice about patching a hole in a masonry wall with plaster overcoat…read more The salesperson, a haggard looking young man, was brusque and not very helpful, as i'm not familiar with this type of repair. It used to be with a small independent business the sales associates were ready to make recommendations and share advice , not so here, I was left alone to look over various products with no help.

Generator Installed Incorrectly, Not Reliably Operational, and No Accountability…read more We had an extremely poor experience with Martin Porter and Clark Sales & Service. Martin was our primary point of contact and the person we relied upon to advise us regarding the appropriate Generac system, generator placement, available options, covered circuits, and coordination of the installation. Our 26 kW Generac generator was installed in approximately July 2025. During the following year, it experienced repeated operational problems and failed us during two power outages. When we needed the generator in May, it did not operate because of a failed circuit that the technician described as an extremely unusual problem for a generator of that age. The more serious problem occurred during an extended power outage and heat wave. Although we had specifically agreed that our well pump and HVAC would be backed up, neither operated on generator power. We were left without water or air conditioning during the outage, creating exactly the health and safety situation we purchased the generator to prevent. Martin did arrange for the electrical contractor to return and correct the problem. The electrician initially appeared to believe that the well pump and HVAC had been connected properly, but later claimed that those items had been omitted from Martin's work order. Regardless of how the mistake occurred between Clark Sales & Service and its contractor, the critical circuits we expressly requested were not connected, and no effective quality-control testing was performed before the system was placed in service. After completing the corrective work, the contractor did not test the system to confirm that the well pump and HVAC operated on generator power. We later tested the system ourselves with a different electrician and confirmed that the corrected system was working properly. We have received no meaningful acknowledgment or apology from Martin or Clark Sales & Service for the incorrect installation, lack of testing, or substantial inconvenience and physical discomfort it caused. After the corrective work was completed, I directly asked Martin to call me and acknowledge what had happened. He did not respond and has not communicated with me since. We also would have considered a larger, whole-home Generac system, but Martin did not adequately explain or present those options. We now intend to upgrade through another provider because we no longer have confidence in Martin Porter or Clark Sales & Service. Based on our experience, we cannot recommend Clark Sales & Service. Anyone using this company should insist on comprehensive testing under simulated outage conditions before accepting the installation.

Great customer service and always seem to have the part we need, even the rare ones! Well worth the…read moredrive and appreciate not having to wait for the mail to deliver something we need right away when something breaks in the middle of a job!!

My dad and I went into the showroom to get some ideas for fixtures in my parents' living room. We…read morehad an idea of what we thought would look good and wanted to shop around. We were assisted by Ron who was so incredible in narrowing down what we liked and what would be a good fit for the room. The store itself if a bit pricey, but the service was excellent and Ron gave us some great options to think about!

Just placed my 3rd order with Morgan, showroom manager. From ceiling fans to hall lights to…read morependants, great advise and great customer service. Morgan really makes the difference. I only went to the store once and the rest of the follow up was via calls and emails during a home renovation. No more going to other lighting galleries or blindly googling fixtures. Thanks Morgan.

Only place I've gone to to have keys made where every one of the 5 copies actually works! Love this…read moreplace

I rely on this store when I am in the middle of a house project. It is such an asset to the local…read morecommunity to have a quality store within walking distance. I hope the new owners are as good as the current one.

This is a great neighborhood hardware store. I use to frequent Ace hardware however their values no…read morelonger align with mine. I decided to support a black-owned business especially during black history month. The staff here are very knowledgeable and friendly. I needed some caulk for my kitchen tile. They also had the scraper I needed to make the job look professional. I highly recommend stopping by.

Great Hardware store, I needed some screws for my coffee table and end tables that I had purchased…read morefrom Pier 1 Imports and they no longer carried that set, I looked everywhere for that particular screw but to no avail, I just so happened to go into that business, looked up on the rack and found a whole bag of the very screws that I have searching hi and low for. Great customer service also.

I really like this place. I had to get a key made and the first key didn't work. So I came back…read moreand free of charge he made two more keys. Both of those didn't work so next day we tried again free of charge and finally the key worked! Good luck getting that service anywhere else. There is parking in front of building. I found the service to be fast and friendly.

OMG!! I just LOVE this place!! Needed a 4x8 sheet of plywood to fix my couch. I did NOT have any…read moretime to head out to the local big box hardware store so I gave these guys a try. Their prices were very competitive and to top it all off. They have a Drive through system and I did not even have to load the lumber into my truck. I wasn't exactly sure what size thickness plywood to get and the knowledgeable man behind the counter helped me pick out the right thickness. They also have stone, gravel and other products not to mention screws tools and regular hardware. I'd highly recommend you give these guys a try and see all that they have to offer!!

If you need pipe fittings or anything to help you complete your work they have it in the store or…read morethey will find it for you they also have tools for everything situation you find yourself on these guys know plumbing. Open until 5 pm knowledgeable

Great space and very friendly proprietors!! They have a great selection of MCM furniture and other…read moretrinkets. Will definitely be back to buy something.

Buyer beware the business deals in deceptive and fraudulent business practices. They will sell you…read moredefective and damaged products without disclosing the problems. Then when you ask to rectify the problem they refuse to fix or offer adequate solutions. Instead they blame you