Trooper pit beef sandwich with onions was a damn fine lunch for me today! My mother got a pit…read moreturkey sandwich with onions and a sauce on it too. Sandwiches were delicious as hell and made both in about a minute's time for some fast service.

Bought a leaf blower yesterday. Customer Service was fantastic. Knowledgeable and helpful staff…read more Always a pleasure shopping at this store.

I am literally driving away from the store. My friend and I went in the store as we are both…read morelooking to upgrade our existing fireplaces. NO ONE spoke to us!! NO ONE asked us if we needed help!' After 8 minutes of watching other customers being helped we left.

When you've patronized a shop for 30 years, you come to expect certain things. You get to know the…read morestaff fairly well and it's like a comfortable pair of jeans. But turmoil has come over the past year and it's not good. Corporate Franchise Ace called Abbott's bought the shop and made it part of a east coast chain, and it's affected the experience negatively. Staff turnover has been very high, customer service is lackluster. One guy today couldn't bother to say "excuse me" while I was looking over some items and he just had to get to one of the items in front of me. Manners is seriously lacking with some of their staff. There's no clear leadership in the store - other than corporate from New York state dictating sales. Whomever is running the place needs to hire better people - more training so their more knowledgable about their products, and maybe people that are a bit more people oriented. One cashier lady is so morose I've come to hate going to her. A couple of the old crew is still around but with the turnover rate, and the lack of corporate care for service, I don't think they'll be around much longer. I've always placed Suburban Ace (now Costello Ace) as my First Choice for hardware needs, but with lackluster staff, poor product knowledge and a lack of customer service, that preference is fading fast. Home Depot is a little bit further from my workshop but the people there are, overall, better now than those at Costello Ace. Damn shame and I hope they get their act together.

This store is closed. At this post he still runs a small…read morerepair shop at the rear of the building.

Our dryer had a gas leak, and they no longer make the same fittings for it. (which we did not know,…read moreuntil the gentleman at Rosedale Hardware told my husband!) My husband had 1st went to Home Depot and Lowes, Neither place had the correct fittings to fix our dryer, and neither place had an employee that had the knowledge to help purchase what would work! My husband went to Rosedale Paint & Hardware and the gentleman knew exactly what was needed, and the price was lower than what he was going to pay at Home Depot. Had my dryer fixed in 5 minutes after he got home!

Get what I need everytime I go there. Not as cheap as big box stores but there building wood is…read moremuch much better than Home Depot.

It's a great place to go and get mulch or lumber. The inside is also very nice and air conditioned…read more It's also nice because it's close by to a lot of houses

More like a five and ten cent level store. Good for a quick drop-in for a box of nails, or a paint…read morebucket, but not a real hardware store as compared to Lowe's or Home Depot. Also, the boy who sits by the key cutting section doesn't understand tools or product specification requirements. Wouldn't recommend for real hardware or tool needs.

Dave is Awesome! He's always got a solution and the perfect tool for what I need to get the job…read moredone!

They are so helpful. Whenever I have an issue with anything, they make recommendations. They tell…read moreme where I can find the one item or several items I came in to buy. Also, they have a pit beef stand in front of the store on weekends.

Needed some advice about patching a hole in a masonry wall with plaster overcoat…read more The salesperson, a haggard looking young man, was brusque and not very helpful, as i'm not familiar with this type of repair. It used to be with a small independent business the sales associates were ready to make recommendations and share advice , not so here, I was left alone to look over various products with no help.

What a fantastic mom and pop hardware store. Greeted as I walked in with a smile. Even though they…read moredidn't carry the item I was looking for, they suggested good alternatives. I did purchase some other items.

What a wonderful store! The staff is friendly and they have an amazing selection of products. I…read morehave yet to go here and not find what I want! Thank you!

Alison provided outstanding customer service from the moment I walked in. She greeted me…read moreimmediately with a warm smile, asked for my phone number for the rewards program, and maintained a friendly, positive attitude throughout my visit. She also made sure her teammates knew when more customers entered so they could assist them promptly. Her excellent customer service made such a positive impression that I came back shortly afterward to purchase another item. She is a great asset to the team.

Always a friendly staff and they have most products that I want in stock…read more It's great to have a decent non big boxed hardware store in the neighborhood

Excellent service…read more Good selection Senior discount Nice to have an alternative to corporate hardware

This is a really cute local hardware store. They're a bit small so they don't have absolutely…read moreeverything a large chain store like Home Depot would but it's always nice to shop local and the staff is really friendly and happy to help.