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    Tooling Molds West

    5.0 (1 review)
    Closed 8:00 am - 4:00 pm

    Services - Tooling Molds West

    Machine shops

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    4 years ago

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    Wheel Specialists

    Wheel Specialists

    4.5
    (103 reviews)

    I don't usually take the time to write long reviews, but this experience absolutely deserves it…read more I recently visited Wheel Specialists, Inc., and had the opportunity to work with Gary, the General Manager. What stood out to me was the level of professionalism, character, and leadership Gary demonstrated throughout the entire interaction. There was a very slight misunderstanding regarding the services believed to have been paid for. Now, let's be honest--situations like that can go sideways very quickly. Most places get defensive, frustrated, or even confrontational when a customer believes they're right (even if they might not be entirely correct). I've seen it happen many times. Gary was the complete opposite. Instead of reacting emotionally or becoming demanding, Gary handled the situation with an incredible level of humility and grace. He calmly asked thoughtful questions, took the time to truly understand where I was coming from, and created an environment where the conversation felt respectful and productive--not tense or uncomfortable. That alone is rare. What impressed me even more was his patience and kindness throughout the entire process. There was zero ego involved--just a genuine desire to get clarity and make things right. You can't train that. That's character. Because of the way Gary handled this situation, it completely changed my perspective--not just about the business, but about how powerful it is when someone leads with professionalism, respect, and emotional intelligence. I actually walked away learning something from him. That says a lot. It's very clear why Wheel Specialists, Inc. has Gary in a leadership role. People like him are incredibly valuable to any organization. He represents the company at a very high level, and his approach to customer service is something more businesses should strive for. If you're looking for a place that does high-quality, scratch-free wheel work AND treats customers with respect and professionalism, this is it. And if you get the chance to work with Gary, you'll understand exactly what I'm talking about.

    I took my vehicle to Discount Tire to get four new tires. The young attendant stripped my locknut…read morekey by using a torque gun instead of a hand socket wrench. Discount Tire said there was nothing they could do, leaving me without a resolution on how to get the wheel off. The Lincoln dealership also couldn't assist, and I was sent to four different locations across the valley, including some specialists, but none were successful. Some attempted unsuccessfully, while others suggested welding off the bolts, with no guarantee of the cost or damage. After exhausting every resource in the area over a week, I contacted a friend who owns CMH Auto in Niagara. Phil found the situation ridiculous and offered to help, but it meant driving four days with three worn tires with 55,000 miles on them, a risk I couldn't take. As a last resort, teary-eyed, I pleaded with the service manager, Dave Sleater, at Wheel Specialists to see what he could do. He asked me to leave it with him, and my wife and I took an Uber home. Within the hour, he called to say it was done, and the relief I felt was incredible. After a week of frustration, I finally found my savior. When I went to pick up the vehicle and expressed my gratitude to Dave, I noticed his two cut knuckles. He said he did the work himself--it wasn't easy, going through four sockets and scraping his knuckles a few times. I've never experienced such incredible service and felt such elation because someone had the heart to help someone in dire straits. I am forever grateful.

    Good Works Auto Repair

    Good Works Auto Repair

    4.0
    (239 reviews)

    My car's front passenger door started making a snapping sound, so I went to Fix Auto Tempe. They…read morequoted $990 and warned costs could go into the thousands if more issues came up. For a 16-year-old car, it didn't feel right. Before heading home, I stopped by Good Works Auto Body nearby. The owner came out, calmly took a look, reached inside, and adjusted the panel--the problem was gone in seconds. I also showed him the paint scratches on my car, and he gently wiped them off with thinner. Just like that, my car looked clean and blue again. When I asked what I owed, he smiled and said, "I didn't do anything--no charge." I was honestly taken aback. It's rare to meet someone who leads with genuine care instead of trying to make a quick transaction. This kind of integrity stays with you. I highly recommend this shop and will absolutely return.

    The issue was exactly the same when first time around and also what's the point of charging Aircon…read moreinspections. That's the whole point of the Aircon inspection . We have informed them the exact problem now they come up with an excuse . They will find ways to try to make more money or they don't know what they're doing. Be careful with businesses like this . So we thought since they work on our Aircon and after a week not working it will under 5 years it's not even a week and comes up with new findings and charging me $600 . If they are that good they should have seen the problem from Initial inspection. The problem was exactly the same sir. Unless they charge me for the fan that was not needed . Also second time around they are charging me for another air con inspection fee what a joke, they are taking the piss . They should change the name to Bad Works . It's probably their family or friends or them did all the good reviews . I doubt all those good reviews . Pls check video and pictures as when I came in first time it was exactly in the same state.

    Tooling Molds West - machineshops - Updated July 2026

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