Do not let the shopfront deter you, the services is impeccable, staff are friendly and they take care with your garments without the high end price tag. Close to transport, coffee shops for drop off as why not grab a coffee nearby with what you save. Lets hope when the building gets acquired for development they move close by. I love getting my suit and shirts done here and continue on my tam journey to the office. read more

This is the most unprofessional and unscrupulous dry cleaner I have ever had the misfortune of dealing with. I brought in an old dressing gown to have a couple of holes patched up. The seamstress said she could trim part of the waist belt off to use as patches due to the length of the belt which I was ok with. The 1st red flag was that I was asked to pre-pay for the repairs. After going home later that night I decided that it wasn't worth repairing the garment, and decided to replace it instead. The next morning I intended to come into the shop to collect my garment, but was feeling unwell. As I live alone, I called the number on the receipt 14 times over the 3 days I was home sick trying to get them to cancel the work, but the phone kept ringing out which was the 2nd red flag. I finally felt well enough to come in 2 hours before the garment was supposed to be ready. The 3rd red flag was when I came in, the lady said the garment wasn't ready because "I was just about to go out and buy some fabric". I knew straight away she was lying to cover for the fact she was behind and hadn't bothered to call me to notify me. In any case, that saved me potentially having to file a claim with VCAT to get (part) of my money back. Then I found out the women threw away the expensive bag I brought the garment in with. That upset me as my late mother gave me that bag and it had a lot of sentimental value to me. She then tried to gaslight me and say that if it meant that much to me I would have brought it home (I hadn't). I'm not being racist, but it's amazing how Chinese people can lie straight faced to you. That rattled me and I left the shop without asking for my refund. When I remembered and came back in 15 minutes later, the women played dumb and pretended she'd forgotten as well. That was the 4th red flag. This is the shiftiest business i've dealt with in a long time. 1 star is too generous. It this site allowed a 0 rating, that's what I would have given. read more

Affordable, fast and friendly service awaits at this traditional (I say traditional because the premises looks really old-school) dry cleaners. Don't worry they have all the right equipment to handle your precious garments. Not only can you get a doona washed for $25 in just a day, they offer really competitive dry cleaning prices for everyday garments like $15 for dresses and $8.50 for silk blouses. And offer package prices to save you more. This little shop also offers same day alterations and if they're not busy and it's an easy job, they'll take up a hem while you wait. Browse through their flowers on offer (yes, they sell flowers too) or have a cuppa while you wait for your pants or skirt to get done. I recently brought in a dress that needed to be taken in immediately as I was going to be wearing that dress to a function that night. The friendly owner was quick to offer her services and got to work instantly. It cost me $30 that day but I was happy to pay the price since they did do it on the spot. read more

I've been using this dry cleaner for almost 2 years now, seriously, this place is great ! They always do a fantastic job with my clothes. On top of that, the employees are so sweet and friendly. I trust them with my quality items. Turnaround is good and they do their best to accommodate any special requests. My clothes are always ready when I'm told they will be, sometimes even ahead of schedule!!! Absolutely, by the way, the prices are reasonable. Very rare to find. Totally rate it!!! read more

I was in desperate need of getting a bridesmaid dress altered...quickly and cheaply, of course. I called around and many places were quoting me over $100 to have the dress taken in and hemmed at the bottom. Now, I don't get things altered much so I'm not familiar with the going rate for this type of service....regardless, that seemed a little steep. Then I came across Toorak Dry Cleaners on Yelp and read Deborah's review - I figured I give it a shot. I'm so glad I did! The tailor is a true professional and the quality of work was fantastic. I was a little worried during the fitting because he had another lady doing the pinning, and she didn't really seem know what she was doing...but when I got the dress back (2 days later), it fit like a glove. She told me I was lucky to have come when he was there because he knew exactly how much to take in just by seeing the dress on me. I ended up paying $60, which was still a little more than I wanted to pay, but well worth it due to my level of satisfaction. Give them a try if you need alterations on a budget! read more

Definitely 0/5 stars. Had the WORST customer service from this dry cleaners today. Not only did items come back poorly pressed, they didn't manage to get lipstick out of a silk dress (I would have thought this common and simple to remove) on top of this they lost the matching belt for the dress and the colour has hugely faded! It was a designer dress I had bought overseas and worn once. When i realised the belt was missing they tried to blame me and called me a liar! I asked for my money back but the woman was not interested in offering any kind of refund or acknowledgment they were in the wrong. I will definitely be taking my business elsewhere and I urge you to think twice before going to this dry cleaners. TERRIBLE. read more

I have been going to this dry cleaner for a number of years. I picked up some dry cleaning the other night and when I got home I noticed 2 buttons on my jacket were broken - which no one had alerted me to at the time of picking up my items. I then had to go back and request that they pay to replace all of the buttons and for the service of putting the buttons back on. They insisted they had followed the dry cleaning instructions - fairly sure dry cleaning instructions don't include directions of how to damage buttons. I would definitely not recommend this dry cleaner to anyone, especially because they have a sign up in their shop which says they take no responsibility for any damages caused. Your service is to clean clothes, no render them unwearable. read more

I don't usually post reviews but had a disappointing experience here. I took in a lovely down jacket to be dry cleaned and have stains removed. When I got it back it was clean but the usually puffy, stuff collar was really limp as if all the feathers had disspapeared and the paint on the belt buckle had started coming off. I paid and asked about the collar as it was noticeably different to when I took it in, hoping I could find out how to make it stiffer. Instead of letting me know why the collar was the way it was I was reprimanded by one of the staff for bringing in such a stained jacket which she claimed to have cleaned four times. When I mentioned that I might review this as I was disappointed and had found the place online, the same woman threatened me with legal action if I said anything untrue. It was a very strange experience and I wouldn't recommend taking in down jackets here. While I appreciate the effort in stain removal, it seem so I have come at the expense of the shape of the item. read more