Didn't even introduce himself-went straight to that he couldn't help me. Very unprofessional!read more

Requested a standard clean and got what I would call subpar service. Came on time and sent pictures…read morethat seemed fine, but when I was able to get to the house it was obvious they had vacuumed once over and then mopped just enough for the floors to be wet for pics. Not what I would have expected for the price. Maybe I should have sprung for the up charged service, but it had the services I needed in the standard. I guess they just don't do them as well in the standard cleaning package.

DOG FRIENDLY! Great communication with owner. She let me know in advance what was to be done and…read morecost. I did meet the cleaners and they were super friendly. I told them stuff can be moved around- I guess some people like their stuff to look the same. I figure if they are cleaning it, where they want to put it back is fine with me. My dark wood floors look brand new. Bathrooms look like something out of a magazine. Also folded my blankets and pillows nice. Kitchen? I have tried to get that weird stain off my oven top- electric. Looks new. Sink- sparking. Reasonable pricing. 10/10! Keeping this in my self care rotation!

Maruza reached out to me and responded very quickly when I asked about pricing and availability…read more She was very easy to communicate with throughout searching and scheduling. She and her partner arrived in the morning for a deep clean and worked very efficiently and quickly. They left a few hours later- deep clean was very involved- and the house was SPOTLESS! We were very pleased with the results and so thankful to them for their service. We have scheduled a regular cleaning every 2 weeks and I am so glad we found them. The cost of the deep clean was as advertised. I highly recommend using My Star Maid for anyone in the area looking for a Stella cleaning service.

An amazing experience with this cleaning service, highly highly recommend! Will only be using this…read morecompany from now on after other mediocre experiences.... For 1b1b in fairly decent condition it was $195 base for a move in move out cleaning, an amazing price and an amazing job. The customer service was awesome with a simple call to set up the appointment, and the ladies came on time and were very friendly. The room was sparkling clean when they were done, and they even paid attention to the small details. They got rid of hard stains on the glass cookware too, really impressed with this company!

I never got an answer to my service request through Yelp nor did they ever answer my calls…read more I would have appreciated a simple,we do not take new customers,so I can finalize my plans instead of waiting. Very unprofessional!

Good cleaning and had no issues. People were nice and hard working. Would hire again.read more

Requested move in service. Windows, cabinets, and shelves were not clean. Found roach droppings in…read morecabinets and shelves. Windows (from the inside) were very dirty. Moving is a very stressful and busy time so when you pay for a cleaning service and ask multiple times if it's a full service, deep clean - you expect everything to be done well. That was not my experience and it added more stress to the overall experience.

I've used Essential Cleaning twice now and Aren does a great job. He's thorough and professional…read moreand leaves my house spic and span clean and smelling amazing. My husband loves when I use this service because I'm not quite as thorough...or pressed lol. Unless I'm just in a particular to clean. Essential Cleaning is also reasonably priced. He does my entire house from top to bottom. This includes my five bedrooms, all of my bathrooms, and my kitchen. Baseboards, blinds, carpet, hardwood...you name it. I would highly recommend him for your home or professional needs!

Last thing I wanted to do when I moved into my new home was clean out my old apartment. This team…read moredid a fabulous job. sent me pictures along the way to see progress and results and the value was top tier. Highly recommend!

I used this company for the first time and I'm so pleased! Andre went over & above within the…read morecleaning itself and Neil was wonderful with helping me schedule my appointment. Definitely a 5-star experience!

Booking process was smooth. The reps are in touch on text messages constantly. The cleaning person…read morewas professional and did the job well. They seemed to have use harmless cleaning liquids because we did not get any pungent chemicals smell after. They can improve on going over what was all cleaned with the customer.

Me and my bestie started using Sergio about 8 years ago. They always go above and beyond when it…read morecomes to cleaning my place. Their rates have varied over the years since I have moved to bigger/smaller places etc but their quality has never let me down. My fiancé has a cleaning lady that I just can't stand because she leaves so many things not clean. So I finally convinced him to let me use Sergio here. He walked out our master & there was Sergio standing on chairs cleaning the light fixture in our foyer (something the old chick has never done). Let's just say he is now a Sergio believer :) they fold clothes, dust, vacuum, sweep, mop, clean bathroom, and even organize. They have always gotten 5 stars from me.

Very Disappointed. Had them scheduled for 9am today for a deep clean for over 3 weeks. It's 9:45,…read morethey haven't showed or called and won't return my calls.

this was one of the worst cleanings I've ever received at my home in the past 15 years. I do not…read morefeel like it was the Cleaner's fault. I feel like it's more of the direction from her manager or management.. They initially start the cleaning with photos, but it's very telling that the photos are in their favor so that it looks well however, when you dive deep into the cleaning, it's not cleaned.. the products use were from the dollar tree so therefore their water down and did not last. My guest found trash in their bed after being made up mirrors were not clean corners of each room we're not clean, but it had dust and dirt cabinets were not cleaned in the bathroom not even dusted on the outside. Mirrors were not cleaned in the bedrooms under the bed, was not dusted or swept in their hardwood floors in the master trash is found in the bed in my guest bedroom as my guest slept. There are complete stains and clutter in the kitchen area no appliances were wiped down and the microwave was not cleaned out as it was supposed to as well as dusting of the shelves was not completed. I end up having to complete the house cleanup on my own after leaving the hospital when I called back and showed pictures of the actual footage versus with my Cleaner hat taken, I was told that they could come back and do what was missed, which was the majority of my house, including my sticky heart with floors throughout every single room because the mop was not changed from the restroom to the regular floors, so it left a residue and almost like a toilet like smell. When I called back, I was told that I would have to pay for an additional cleaning and for an additional person to come out however, when we spoke over the phone, I was told by Miss Terry that two people would come out and that she had called me to apologize, letting me know that one person was stuck in the rain, but they will be there as soon as possible however, when I asked for the two cleaners to come back and re-clean my home I was told that there will be a another hundred dollar 50 charge this is absolutely ridiculous and I think that it's a fraud as well as a scam. I will be going back to pretty girls clean too llcI never should have stepped out of there company at all, no matter the charge.

Clean Peachy accommodated my short time-frame and their cleaner Matthew did a stellar job!read more

Team 5 ...Oscar and Lourdes are excellent...Would highly recommend them. They have been cleaning…read moremy apartment for 11 Months.

Left it DIRTY and AWFUL communication. I sent them my concerns WITH pictures as evidence and they…read moreresponded with a message that seemed to say I was not truthful and then never followed up. We also requested for additional cleaning via email and they never responded before going to clean and then just never cleaned the area that was requested.