Artem is a real Boy Scout. Great communication. Arrived on time. And honest. Seriously, honest…read more We weren't confident our refrigerator was cooling properly. He checked temps, checked the fans, confirmed the compressor was working and said all was well. No upsell. Gave us peace of mind and a bunch of information on how to keep our appliances running smoothly. And get this...he comes with doggie treats in his tool kit! I highly recommend Fix Appliance. If it's broken, he'll fix it. If it's not, he won't put on a show and make unnecessary repairs.

Artem was great. He responded to my inquiry right away and he offered to come to fix my washer on…read moresame night. He inspected the washer and found it needs a new "door lock" mechanism. He will be back tomorrow with the new part to complete the job. HIGHLY RECOMMEND this company!

I had issues with my GE washing machine not draining properly. Reached out to another highly-rated…read morelocal repair service and they referred me to GoPro for faster service and availability. I received a phone call and visit to assess the issue later on the same day. Cornelius was professional, efficient, and provided helpful info. Short story: I had washed a load of older throw rugs, backing came off and totally compacted the intake and pump itself similar to a sand pile. Cornelius returned next day with the replacement pump part. The repair took less than 30 minutes and I was back in business catching up the laundry. (Verdict: Don't wash rugs in washer and risk having the backing coming off.) Also, side story: I had Cornelius look at my 2018 model GE stove and double oven combo while he was here, which went partially kaput after I had done a self-cleaning cycle. I figured the high heat had fried the appliance circuit board, but I'm no expert. He gave me an estimate for a repair which entailed replacement part, informed regarding the limited availability and high cost (no longer made) due to age of appliance, and also current comparable stoves to enable me to make the wisest decision for repair or replace. Much appreciated! (Verdict: Don't use the oven's self-cleaning option.) It's been over 2 weeks and all seems well with washer, so I've referred 3 more people for appliance repairs. I have no hesitation in utilizing this service again or recommending to my family and friends.

Two older washers and a dryer repaired. Very knowledgeable, and fast service. Good communicationread more

Will use them in the future when I called needing help with my LG washing machine, they referred me…read moreto George from Tink's Appliance Service to get my washer's drain pump replaced.

Refrigerator repaired. Great service, excellent communication, professional repair work, and honest…read morepricing/value. Would recommend to anyone.

Alex fixed my freezer drawer. And explained how to keep the jam from happening again. He was very…read morenice and courteous. I will definitely call him for other repairs!

Needed help with dryer . Had one repair came out. He couldn't solder so my son did it and my dryer…read morecame on but still wasn't working. I called ARS and Alex came over. Very very competent.and knew what he was doing. I wish I had got his call first. It was just some wires on the back of the dryer. He was in and out and I was drying clothes in no time.

We've had nothing but excellent work done by Joe's Appliance Service. They have responded quickly…read morewhen We've had waterline burst. They are our go to when we have an issue with our subzero.

Total con man. Repair did not fix the problem. Over inflates the cost of parts to the point of…read moreinsanity. Workers do not seem skilled at all. Does not stand behind his work nor return calls. Predatory behavior. Horrible person.

We called Stout's Appliance and was able to schedule a repairman, Randy, the same day. He cam out…read moreand replaced a start relay and fixed the refrigerator. The charges were reasonable and the service great. Highly recommend!

Jeff was wonderful! He was out the morning after I called (they had a same day appointment but I…read morewas going to be unavailable), within the estimated 2-hour window. He gave an honest assessment of the problem with my fridge, and even took the time and effort to show me what was going on (and what he did to fix it). He was friendly, knowledgeable, and the service was affordable. I would highly recommend!

We called Louisville Appliance Repair over an oven door that had fallen apart and fallen off. I…read morespoke with a man named Brent who said they could be there between 11 am and 2 pm and would call before they headed our way. They were a complete no-call/no-show. Very disappointing since they had such a good rating here.

Michelle and her Dad are delightful people and so helpful. They do not make service calls, but…read moreMichelle was able to help get me the drain pump I needed to get my LG washing machine working again. The part arrived in hours. I found an excellent repair guy, George (from Tink's Appliance Service), to come to my home to install the part. Saved me $200 compared to having LG technician come to my home. So happy to have found this place.

I've brought two kitchen tabletop appliances to Camelot. Though not inexpensive, this family run…read morebusiness does an excellent job of reconditioning many different appliances. I brought my Kitchenaid standing mixer which was barely standing. Camelot brought it back to life for a better price than replacing the mixer. Later, I had them work on my Vitamix blender which needed interior cleaning to keep working efficiently. Camelot charges an upfront fee to evaluate what is going on with your device then this upfront fee is applied to any work you choose to have them do. They call back quickly with their evaluation and recommendations. My appliances were back in my kitchen within a couple of days. Staff likes to explain their work in detail. Very pleased with customer service.

Packed up and shut down. My refrigerator I bought from them have never been right. Now, I Cannot…read moreget ahold of them to come back and fix it. They have been here once and did not fix it right.

Do not trust this company's practices or claims of honesty. Their dealings lack integrity, their…read moreconduct is unreliable, and their policies are predatory. If you expect fairness or honorable behavior, be prepared for disappointment. This company has shown itself to be untrustworthy and exploitative. I purchased a refrigerator described as "scratch and dent" and asked specifically where the dents were. The company's representative stated only small marks on a side that would be against the wall. On inspection, the unit had a major dent on the front door that affected door alignment and possibly functionality. Had they disclosed this honestly, I would not have purchased it. The company refuse to refund me even though the product didn't leave their warehouse and wanted to charge me 15% cancellation fee which is unreasonable. Such a fee applies to a customer's change of mind, not when the product is materially different from what was sold and described. In addition, your policies were never disclosed to me. Even if they had been, hidden signs or fine print do not justify misleading sales practices. They also claimed a refund could not be processed on my credit card and had to be issued by check. My credit card company confirmed this is false. Other reviewers report similar experiences, including refund checks they could not cash. This pattern is deceptive and fraudulent. Their conduct was neither fair nor honorable. Customers should be warned, as their handling of this matter reflect their business practices.