Artem was great. He responded to my inquiry right away and he offered to come to fix my washer on…read moresame night. He inspected the washer and found it needs a new "door lock" mechanism. He will be back tomorrow with the new part to complete the job. HIGHLY RECOMMEND this company!

Great service from this appliance technician. Very kind, thorough, fixed my problem quickly. I…read morehighly recommend him.

This service is very knowledgeable and does a great job of communicating! would definitely…read morerecommend to anyone!

From the owner: At A Helping Hand Appliances, we believe every home deserves dependable appliances and every…read morecustomer deserves honest, reliable service. We're a locally owned and operated appliance repair company, proudly serving the community with expert repairs and excellent customer care. Services We Offer Refrigerator and freezer repair Washer and dryer repair Oven, stove, and range repair Dishwasher repair Microwave and garbage disposal repair And more – if it runs, we can fix it Why Choose Us Fast, same-day or next-day service Transparent pricing with no hidden fees Experienced and certified technicians Friendly, respectful, and clean service We treat your home like our own Let A Helping Hand be your trusted solution when your appliances stop working. We’re here to make your life easier with quality service you can count on. Call today to schedule your service or request a free estimate.

Sent Alexander a message about what I needed done with my dryer and he was there the same day. He…read moreexplained and showed me what was wrong and why it stopped working. He was very respectful and I do recommend him. The cost was very reasonable

Alex Lamptey repaired my GE dryer. He was highly professional, knowledgeable and friendly There…read morewas no post-repair clean-up necessary. The cost of service was of terrific value. Whenever I need service on my large home appliances, I won't hesitate to call him again.

THESE PEOPLE ARE STONE COLD LIARS. I called because I have a leaky GE washer, and when I told him I…read morewas in 40218 zip code, which is pretty much in the middle of Louisville, he claims he does not have "the manpower" to come out. What a dumb stupid lie. How can you have "the manpower" to go to only go to some zip codes, but not one that's right in the middle of town? The place is called "Mr. Appliance of Louisville" but the middle of Louisviille taps out his "manpower." THEN, when I challenged him on that he screamed and hung up on me. REMEMBER: If he is willing to lie on the phone then he is willing to lie to price gouge you too. Do not call these people.

Arthur is always on time and pleasant. He is my go to handy many! This is the fourth time I've…read moreused him.

I had issues with my GE washing machine not draining properly. Reached out to another highly-rated…read morelocal repair service and they referred me to GoPro for faster service and availability. I received a phone call and visit to assess the issue later on the same day. Cornelius was professional, efficient, and provided helpful info. Short story: I had washed a load of older throw rugs, backing came off and totally compacted the intake and pump itself similar to a sand pile. Cornelius returned next day with the replacement pump part. The repair took less than 30 minutes and I was back in business catching up the laundry. (Verdict: Don't wash rugs in washer and risk having the backing coming off.) Also, side story: I had Cornelius look at my 2018 model GE stove and double oven combo while he was here, which went partially kaput after I had done a self-cleaning cycle. I figured the high heat had fried the appliance circuit board, but I'm no expert. He gave me an estimate for a repair which entailed replacement part, informed regarding the limited availability and high cost (no longer made) due to age of appliance, and also current comparable stoves to enable me to make the wisest decision for repair or replace. Much appreciated! (Verdict: Don't use the oven's self-cleaning option.) It's been over 2 weeks and all seems well with washer, so I've referred 3 more people for appliance repairs. I have no hesitation in utilizing this service again or recommending to my family and friends.

Two older washers and a dryer repaired. Very knowledgeable, and fast service. Good communicationread more

Will use them in the future when I called needing help with my LG washing machine, they referred me…read moreto George from Tink's Appliance Service to get my washer's drain pump replaced.

Refrigerator repaired. Great service, excellent communication, professional repair work, and honest…read morepricing/value. Would recommend to anyone.

Jeff was wonderful! He was out the morning after I called (they had a same day appointment but I…read morewas going to be unavailable), within the estimated 2-hour window. He gave an honest assessment of the problem with my fridge, and even took the time and effort to show me what was going on (and what he did to fix it). He was friendly, knowledgeable, and the service was affordable. I would highly recommend!

We called Louisville Appliance Repair over an oven door that had fallen apart and fallen off. I…read morespoke with a man named Brent who said they could be there between 11 am and 2 pm and would call before they headed our way. They were a complete no-call/no-show. Very disappointing since they had such a good rating here.

Tommy, I wanted let you know how much I appreciate your ability to think about the issue at hand…read moreand develop a plan to address it. You remain calm when issues come up and engage that wonderful ability to solve the problem. I hired Tommy to plumb my new pool heat pump. Looked like an easy enough job. The heater was leveled when we turned it on. However, the fan was hitting something causing a racket. We had to tilt the unit to a 30 degree angle for it to stop. Not good. I could not reach the company's support. I went inside to email them. When I came back out, Tommy had discovered the issue and fixed it. The issue was a manufacturing fault. I can get hyper when issues like this occur and he has a very calming effect on me. I highly recommend him. you receive value service at a fair price

I was having an issue with my samsung refridgerator. I looked up appliance repair and come across…read moreTommy Time decided to give him a call. So tommy time came out to the house looked at my fridgerator and his diagnois was a clogged evaparator coil He then informs me he doesnt have the training or the equipment to make the repair so i paid him his diagnostic fee of 75.00 dollars and he left. so i hired gopro appliance repair out of louisville and they came out and did their dianostics and came to the conclusion that i had a leak in the yoder loop that could not be repaired. So now i had to pay gopro 211.89 for their diagnotic and r600 A refill which was needed to make the diagnois My problem with tommmy time is i was never informed of his inability to be able to do repairs on a closed system until after his dianois which from the tech at gopro was wrong I then in return contacted tommy time and informed him that his diagnois was incorrect and by doing this it cost me an extra 211.89 which i ask if he would refund me the 75 dollars i paid him he responded and said no because it paid for his time and gas to come out well i understand it cost money to do business but it cost me 211.89 more because his diagnois was wrong so i guess what i am saying here is you might want to ask small reair men if they are fully qualified to do the complete job before they come out or should the guy at tommy time advise people of what he is qualified to do since he cannot do all the repairs needed

Wonderful prompt service by George. He replaced the drain pump on my LG washer in less than 30…read moreminutes and he is so nice. He left his shoes at the door and had all of his tools ready to go. Will be using his services from now on.

We hired George, the owner of Tink's Heavenly Touch Appliance Services to fix our refrigerator that…read more three particular issues we were aware of. He had to order a part and return. He asked for half of his estimate up front which we paid. When he returned, he found several additional issues. We decided we should get a new refrigerator. George said he would refund us for the parts. He did not charge us for the additional time he put in on the second visit. We felt that was more than fair. He struck us honest and professional. We would highly recommend him for any appliance repair.

One more great experience with William and Precision Appliance & Air Conditioning, so one more…read moreupdated review! The stove in the duplex we rent started smoking over Memorial Day weekend. I admit I was in a bit of a panic and texted William, and even though it was Saturday evening, he answered me, assured me the issue didn't seem dire after unplugging the stove and scheduled a visit for the following Wednesday. He met my husband at our duplex when he said he would, and come to find out, rodents had made a nest in the stove (I don't think it had been used in a bit). I'll spare you the disgusting details, but suffice it to say, William identified the issue, made sure everything was safe as much as possible, gave us info on what we could do next and did not try to upsell us. He gave it to us straight. This is why we'll continue to use his services.

I highly recommend Precision Appliance!…read more I called to schedule an appointment and they provided me one within 2 days from my initial call (they also have online scheduling available on their website). They provided me with a 4-hour window of when they would arrive, and called ahead of arrival. I have a 12 year old front load washer that had error codes which I provided to them on the initial appointment set-up call. The drum was spinning and the machine was draining, but not truly washing the clothes and spinning all of the water out of them. William arrived within the scheduled window of time, immediately began testing the washer, and within a few minutes he had diagnosed the problem with my machine, the motor needed replacing. I could actually hear the motor and it sounded very poorly when it was running. Also, the interface needed replacing as well. William provided me with the cost of the motor replacement, and alone it would be over $500.00. He advised me that it was not worth repairing and I would be better off purchasing a new washing machine. William explained many different options to me, and was very helpful. He even provided me with detailed advice regarding new washing machines to purchase and where! He also looked at an old dryer I had not used in over a year and diagnosed what I thought was the heating element gone bad. Quoted me a price on repairing it as well. For the cost of a service call I was provided with kind, knowledgeable, and courteous assistance! Definitely HIGHLY RECOMMEND PRECISION APPLIANCE!!