1. Top Direct Services

    1. Top Direct Services

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    Bloomington, MN

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    Top Direct Services

    1.9 (9 reviews)
    Open 10:00 am - 4:00 pm

    Services - Top Direct Services

    Television service providers

    Internet service providers

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    7 years ago

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    7 years ago

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    8 years ago

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    Tricia W.

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    9 years ago

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    7 years ago

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    9 years ago

    It took 3 days to get it working right. It did drop my monthly cost. I hope it's not too good to be true.

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    7 years ago

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    9 years ago

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    11 years ago

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    North Star Fiber

    North Star Fiber

    3.3
    (4 reviews)

    The internet speeds are really good as promised. You wouldn't get such good speeds for this price…read more The 2 stars are just due to reliability. This is August and already this is the 4 day this year where we haven't had internet for whole 24 hours. Outages impact whole apartment complexes and not just 1 home. With Covid and WFH, this wasn't expected. I would pay a few $ more for more reliable connection.

    Okay, so I agree at first that they are a pretty good deal but after using them for a while and…read moreespecially their customer service, I mean, between them and comcrap, it is crap A or crap B. I had been using them for almost 5 years and then one day I got a complaint that said I was "attacking other computers". Now I am a computer and programmer but I am also highly ethical about it and find hacking for malicious purposes utterly reprehensible. So after the accusation I searched my network top to bottom, checked for malicious programming, rootkits, Trojans whatever and found nothing. So I thought nothing of it but I became suspicious about it. Then I started using a vpn and I got another complaint, this was a dmca. I thought this odd that they were able to tie a dmca to my ip when I am using a vpn and not downloading things. So I went on, tightened security, checked all computers and did a reformat of every computer well then I got another apparently. They did not notify me, they just cut my service off at home. The first communication from them was that they cut off my service after I was forced to contact them. They said I had to call in to talk to them. Next they locked my account so I could not remove my credit card number so they could continue to charge my cc while not giving me service. So then I called in angry. The first guy said I had to talk to customer service and he would put me on hold and transfer. 30 minutes later no one so I hung up. Called in again, this time the phones are unable to transfer me but someone would call back....they never did. Then I called in later, this time they cut me off because I went to a website they did not approve of so they cut me off and I was supposed to get called back and again they did not...and still they have no problem charging my credit card. Even worse now, they have changed their story 5 times about why they cut off my service. They will not give me service nor will they give me my money back nor will they stop charging my credit card so yeah...crap A or crap B!

    Bloomington Phone & Internet Authorized Dealer

    Bloomington Phone & Internet Authorized Dealer

    1.0
    (1 review)

    I've got CenturLink internet service for my elderly parents 83 and 78 years old and only because we…read morecouldn't get other providers in the apartments where they live. After we got the service, troubles for my parents just started. CenturyLink decided send my parents one of their junk modems for $114 even we didn't ask them to. We sent the modem back to CenturyLink and they admitted that they received it. But then strange things start happened. CenturyLink keep sending my parents bills where they included the modem telling them that they have to pay for the modem even after they admitted they received it. On December 8th my mom died, but my father's trouble with CenturyLink didn't stop. They decided to send him a nice Christmas and New Year present, telling him that they are going to shut down his Internet account. Internet is the only think that keeps him connected to this world. My parents were married for over 56 years, after mom died my dad was severely depressed and in this situation CenuryLink keeps sending him their demands for the modem that we ALREADY RETURNED! We couldn't reach for them during the holidays due to their offices were closed for the holidays. So tomorrow on January 4 , 2016 my dad's internet will be shut down, and only one thing I can do about it is to write to yelp.com about the wonderful people from CenturyLink. Thank you CeturyLink for making my father's life at his age MISAREBLE. You really deserve a negative grade for you "wonderful" customer crevice and attitude toward senior citizens.

    From the owner: Qwest is now CenturyLink.read more

    Verizon

    Verizon

    1.9
    (27 reviews)
    $$$

    Fastest,efficient,supportive staff around…read more We needed a new phone and we were in and out around 20 minutes. The stuff is knowledgeable and we ended up increasing our plan, which only cost five dollars more than we get more hotspot and quicker upgrades! Overall, the experience was super smooth and I was very impressed on how easy everything was

    Terrible customer service. The employee Abraham was rude and dismissive and told me to come back…read morefor Black Friday since he didn't know prices. I explained I was interested in the IPhone Pro and the Samsung note 10. The employee then said he didn't care if I bought it. I was frustrated and walked out of the store and the employee said "whatever". I called back and asked for a manager and the employee Abraham said he was the manager. I then specified I know he's not the manager I would like to speak to the store manager. I was then hung up on. Upon returning to the store since I had called front the parking lot the employee was surprised. The manager Oscar hid in back and talked to me after waiting for 10 minutes. He said his employee wasn't a manager and then told me his employee had hung the phone up and he was going to try to call me back. Sub par service from a subpar store. I hope cooperate addresses the issue, I'm planning on switching to T-Mobile at the end of the month. I've added a picture of Abraham the low level employee who claims to be a manager. (4:04 pm since Verizon stores record their calls) minutes after posting the review store manager Oscar called me using personal info that was somehow saved asking me to take down the review. I told him not to contact me further unless he is a regional/district manager.

    Top Direct Services - televisionserviceproviders - Updated July 2026

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