FROM YELP REVIEWER SHARON V: "The shop owner is a fairly nice man, but he would not give me any…read moresort of receipt when leaving my antique engagement ring; potentially for several weeks, during the process of creating a wedding band to match it. Absolutely refused. This is an odd and unfortunate policy. I would have loved to have had the ring made here, but could not handle the risk of zero paper trail; not even an order write-up. I took my ring back & moved on. I bounced this "no receipt" policy off of another small, family-owned jewelry shop around the corner & they also found it very disturbing as they routinely write a detailed receipt, including a value estimate, so any piece left is covered under their insurance. I wish this man the best, but I hope he develops some better business practices & customer service." Alright, so even reading this review beforehand I took a chance and called Dawson's Jewelry and made an appointment. Upon arriving and meeting him, Sharon was 100% correct and on point. He is a decently kind man and was on-time as well so props to him! BUTTTTT.... you can't NOT give me a receipt or write-up and expect me to be okay with just leaving my personal and expensive belongings in your possession. I've dealt with plenty of jeweler's throughout my life for repairs and custom pieces. This is super strange! Sharon V. said it best... "I wish this man the best, but I hope he develops some better business practices & customer service."

I went to Mr. Dawson needing an engagement ring and he made every effort to see it through. He…read morehelped me to customize a ring and select a stone to fit with great precision. He was able to turn it around in just a few days and even shipped it overnight to help with my plan of engagement. I'm greatly thankful for his work and service.

Great product, great communication! Used them 5 years ago,…read morethe other day and certainly in the future! The shipping box was like Ft. Knox to get into! Thank you!

I have not been here in years. But I love them. Vary Nice and fair. It's like my own little place…read morebecause not may people know what they do and I like that.

Efficient, Straight Forward Transaction..... John is…read morePersonable, Patient, and Understanding. No Need to Drive to Cherry Creek.

I had the most incredible experience with Towne Jewelers of Windsor. They took my engagement ring…read moreand original wedding band and transformed them into an entirely new ring that feels so much more like me, and the entire process was just as meaningful as the final piece. From the very first design conversation, I felt listened to and cared for. They walked me through every step, helped bring my ideas to life, and made what could have felt overwhelming feel really exciting and collaborative. Getting to try on the 3D print before the ring was made was such a cool moment. It made everything feel real and gave me total confidence in the design. And then the final ring... I truly couldn't love it more. It's beautiful, thoughtful, and carries so much history while still feeling completely new. If you're considering redesigning heirloom jewelry or creating something custom, I can't recommend them enough. The craftsmanship, communication, and overall experience were all exceptional.

Ed was fantastic in fixing my Anniversary ring and fixing the prong on my Engagement ring, then…read moreattaching my Wedding Ring to my Anniversary Ring. I highly recommend him. He also does custom designs. We will use his services next time we need something done. I LOVE what he did for me!