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    Top Hat & Tails

    4.5 (2 reviews)

    Services - Top Hat & Tails

    Private dog training

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    4 years ago

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    13 years ago

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    Kasten's Dog Training - Puppies play together!

    Kasten's Dog Training

    (3 reviews)

    obedience training tailored to litter mate syndrome was very helpful…read morealso have used their boarding services with much success

    My 6 year old border collie had always been a nervous dog and did not like strangers around her…read more She would nip at people without warning, so we did not take her anywhere. Even though our family was pretty social, she was never part of our social life. When people came over, we put her in a locked room. She rarely went in the car anyplace, and going to the vet was a nightmare. Last summer, I turned Aubrey's world upside down. I got married and moved into a new house. This household included another dog and a special needs 26 year old. The first few weeks were stressful. Aubrey was very anxious and my stepson did not read her cues. There were a few bite incidents and nobody could relax. I didn't know what to do and thought I would have to surrender my dog. I looked online and saw Kasten's Dog Training, which I knew to be close to my new house in Elkhart. I truly doubted that anyone could help my six year old dog. I called and scheduled an online interview. I remember feeling very optimistic after that first phone call. Right away, I felt like there was someone who understood what we were going through, and was going to help me keep my dog. I had nothing much to lose, so I signed her up! Aubrey participated in Program 5- Behavioral Modification for Aggressive Dogs and Dogs with a Bite History. She spent 21 days at Kasten's split into two sessions. After the first 9 days, I came to pick her up and immediately noticed a difference in her demeanor. She completed the second half of her training right before Christmas. When my son came home college, he was shocked to see how much better she was behaving. She had a new confidence and was no longer so anxious. She was a treat to take on walks and we didn't have to worry about her darting out the door anytime it opened. We have taken Aubrey to Kasten's for boarding several times in the past year. Being able to board her, and know she is safe, has been such a blessing. The fact that she was receiving refreshers as she stayed there was an added bonus. Before coming to Kasten's, I never would have even thought that I could board her anywhere. The trainers at Kasten's were so helpful and did such a great job with Aubrey. They worked tirelessly with her, and I could see the extra effort that they put in to get her to feel more comfortable, and eventually enjoy training sessions. Kasten's Dog Training has improved our family's life. We can now enjoy our active social lives and include Aubrey. She jumps happily into her kennel when told, walks on a leash like a show dog and even goes on trips to the hardware store several times a month. She and my stepson have a mutual understanding, and both of them feel much safer around each other. Making that phone call to Kasten's was truly one of the best decisions that I have ever made. Thank you to everyone at Kasten's - you have made such a difference in our lives!

    VCA Veterinary Specialty & Emergency Center of Kalamazoo

    VCA Veterinary Specialty & Emergency Center of Kalamazoo

    (101 reviews)

    Terrible experiences everytime we've gone to this clinic. One dog was misdiagnosed with an "upset…read moretummy" and died 3 hours upon returning home. Another dog last week was given antibiotics for a UTI after waiting 4 hours. A week later, blood was still present in her urine and she had no UTI. We took her to our local VCA clinic where we were told she likely needed emergency surgery for pyometra. Not trusting VCA Emergency to handle any continued care, we took her elsewhere and after extensive bloodwork, tests, ultrasounds and xrays, it turns out she did not need emergency surgery and it was either a cyst or an ovarian remnant missed during the spay (also performed by my local VCA clinic). We are waiting for bloodwork from the lab to confirm. All this testing only cost $1400 at Emergency Veternary Care Center Kalamazoo. Don't go to VCA Emergency unless you want to pay hundreds to thousands of dollars for multiple misdiagnoses on multiple dogs and have one pass at home. Go to EVCC for emergencies. The care was quality and they provide payment plans.

    Our dog underwent surgery earlier in the day at Paw Paw Vet, and we were given VCA as the…read moredesignated emergency contact if anything went wrong. Around 2:00 AM, our dog began experiencing severe breathing issues. When we called VCA, we were told there was only one veterinarian available and they were in surgery, and that we would need to drive an additional hour and a half to Byron Center for care. We attempted to find a closer emergency option, but ultimately began the drive to Byron Center. Shortly after getting on the highway, our dog's condition worsened dramatically--she could not breathe and was in distress. In a panic, I called VCA again, begging them to allow us to bring her in. They eventually agreed to have a veterinary technician examine her. When we arrived, she was taken to the back immediately. We were later told that her throat was swollen shut and filled with blood and mucus. They were able to place an oxygen tube and initially said her breathing stabilized. Tragically, she then suffered a heart attack and passed away. I strongly believe that if she had been allowed to receive care immediately--when we first called--her condition could have been addressed sooner and the outcome may have been different. Being turned away during a life-threatening emergency cost us precious time. Adding to this, we were charged $350 for CPR, which was never discussed or authorized. We specifically requested oxygen support--not resuscitation efforts--and this lack of communication is deeply concerning. For a full week, I have attempted to speak with a practice manager regarding this situation and have yet to receive a call back. Each time I contact the office, I am given vague responses with no resolution. Additionally, I was told by a staff member that this situation was "basically my fault" for not immediately driving an hour and a half away, rather than seeking care closer. This response was both inappropriate and hurtful. Finally, I question why Paw Paw Vet would recommend this location as an emergency resource if they are unable or unwilling to provide immediate care when it is critically needed. We are devastated by the loss of our dog, Rosa, and deeply disappointed in how this situation was handled at every level.

    Top Hat & Tails - pet_training - Updated August 2026

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