They promised more than they could deliver. 3 movers did not move faster than 2. We tried 3 when 2…read moredidn't finish the job They cannot dismantle nor assemble but said they could. So we just told them not to bother because the lead couldn't even see the screws. We thought we would save money but did not. Thankfully they refunded the value of a bulb they broke which they blamed us for. It was a chandelier and they expected us to "make the place safe". What do they expect for us to remove it? Anyway, consider yourselves warned.

Enlisted them to help move a large piece of gym equipment. After sending me a confirmation letter…read moresaying everything was good to go, they waited until the last second to tell me payment had to be in cash. The initial request to have this moved came from the fact that I'm not in the area and working remote for my boss, so paying cash in person wasn't an option. They claimed paying in person with cash was always agreed upon, which it was clearly not, in a particularly RUDE and CONDESCENDING fashion. I explained to them I had already put down deposit on this piece of equipment, and even offered to pay them more money, but they refused-- once again in rude and condescending fashion. This is has put me a terrible spot. DO NOT USE THESE MOVERS. Not reliable, terrible communication.

Incredible - it was my first move after living in the same house for 30 years. I completed the…read moreonline inventory and received the quote - smooth, simple and highly responsive throughout the process. Badru, Farzan and Jalal were nothing short of amazing. Pleasant, non-judgemental, and kind but above all else shockingly hard-working, meticulous and efficient (in fact they were FAST) - all with care and a smile. They also sought clarification to make sure I was happy and they were doing what was asked. Thank you, myninjamovers from the bottom of my heart you made this part of a difficult move painless for my family. I will HIGHLY recommend them to anyone who will listen!

I used Ninja Movers back in 2019 for a move and had a great experience, so when it was time to move…read moreagain, this time from a condo to a townhouse, I decided to use them again based on that positive experience. Unfortunately, this move was very disappointing, especially considering how happy I was with them the first time. The biggest issue was the wardrobe boxes. The move included two wardrobe boxes, and I had also specifically requested a third one because I had a lot of clothing and other items that needed to be moved carefully. However, about three hours into the move, the movers told me that they had not brought any wardrobe boxes at all. I had to leave the move, drive to Home Depot myself, and purchase boxes so we could continue. I ended up spending approximately $120 out of pocket for boxes that should have been provided as part of the service. This was particularly frustrating because the request had been made in advance and the boxes were part of what was agreed upon. The move was initially quoted at 5 hours but ended up taking 7 hours, I had to pay $400 more. Part of the delay was because the movers did not bring the proper tools to disassemble some of the furniture, despite the fact that I had sent pictures beforehand. They had to borrow my tools, which I didn't mind, but they left them all over the place. The travel time was also much longer than expected. The two locations are approximately a 30-minute drive apart, but it took them about 1 hour and 23 minutes to get to the new location. This contributed to the additional labour time and cost, meaning I ultimately paid for two extra hours. At the new place, the furniture was not properly unwrapped or set up. Much of it was simply left wrapped in the protective film, scattered the garbage in the rooms. I understand that moving can be unpredictable and that not every move will go perfectly. However, given my excellent experience with Ninja Movers in 2019, I specifically chose them again because I trusted their service. This time, I ended up paying approximately $120 for boxes that should have been provided, paying for two additional hours of labour, and dealing with several issues that could have been avoided with better preparation. It's unfortunate because I genuinely wanted to have the same positive experience I had in 2019, but this move fell well short of that standard.

We were very pleased with the service received from their movers, Denis and Rony. They don't just…read moretake care of business, they make you feel valued and take extra measures for convenience and safety of your belongings. Best of all, they are just really good trustworthy dudes that you can count on when moving stress is high and reliability is very important. They did a professional job of moving our furniture and boxes between two condos. We have already recommended Versatile Moving to our friends.

Very unprofessional mover. Pulling money from you. A lot of garbage is inside the truck and the…read morecabin. Not Recommended.

Red Carpet Service!…read more A new job, a death in the family AND MOVING! Three of the most stressful life events. I was very stressed up until my move day. As a single person, packing and preparing to move was a lot of work. I also didn't know how the move-in at the new apartment would work, with one small elevator that could not go on service. Nick is very good at his job. We spoke several times after the initial on-site quote. He assured me that my move would be fine and that Victoria Movers was there to take that stress away from me. They guys were amazing. Some of the furniture didn't fit in the elevator at the new apartment. Luckily I only moved to the third floor. They somehow made it seem effortless to maneuver large pieces of furniture around corners and tight stairwells. Nick even went of his way and showed up on move day to make sure everything was under control. In the end, the move was faster than anticipated, traffic was very light and the drive time between apartments was shorter than expected. I used Victoria movers on the recommendation of a friend, who had used them twice. I didn't even quote with any other company. I'll use them again, but hopefully I'll stay in my new location for several years! Thank you Nick and crew for all your hard work!

Very polite and professional movers. Have used them several times and always have provided amazing…read moreservice. Prompt and well attentive crews! Excellent attention to details as well. 100% will keep using them in the future.

I have used this company two times over the last six years and plan on using them again for any…read morefuture moves. My last move was extremely difficult as I have a lot of high end furniture that needed to be treated with care. The three movers, Richard, James and Nebby handled everything with care. I really feel like they went the extra mile for me and my family. If you are looking for movers, look no further.

We used Agility Movers to relocate from a 4/4 to a 2/2. Needless to say even though we got rid of…read morea lot of stuff and put a lot in storage it was still a tough job. We could not have done it without Agility Movers. They worked so hard and got it all done on-time and budget without scratching or breaking a thing. These guys are professional and very nice to work with. Thank you Agility Movers!

I have been a repeat customer of Busch Movers for over twenty years and have used them to move…read moremyself and other members of my family whenever we needed a moving service. They are consistently punctual, trustworthy, careful with our possessions and courteous to deal with. They pack things well. They are careful with their time estimates and transparent about pricing. They are experienced with challenging downtown Toronto moves involving lots of stairs and limited parking. The owner is conscientious in his follow up and responds quickly to requests. I like this company and trust this service for myself and my family.

Moving is a stressful, chaotic, miserable experience…read more After my last disaster mover experience through Craigslist, I went to Yelp for advice before booking this one and Marek's review caught my eye. I hired Busch movers with late notice a few days before my move (which, occurring on the cusp of the month, all movers were booked solid). The man that took my appointment was friendly and flexible - giving full details on what to expect on the day of the move. When moving day arrived, two movers arrived (early to boot!) with a huge truck to allow one trip. All fees were as quoted - with no hidden rates. No stair/hoisting fees like other movers. They were professional, efficient, had great advice for our last minute packing - and were also really funny and comforting in a stressful time. I'd highly recommend them - and I'll be using them again for my next move.

I have used Jia Jia many times over the years. May be I never paid enough attention on the bill…read morebut everytime, I tipped the movers, who are efficient and work hard while doing a pretty good job respecting our things (try the best to not scratch the walls, putting down things as gently as possible, etc). The movers are still doing a great job this time...and I noticed the bill had a tip of 10%, which came up to about $90 for my move. I asked the lead whether they got the tip, to my surprise, he said "no"...so I tipped them...and inquire about the tipping policy...another surprise...the company responded...the tip goes to movers and office staff?????? A mandatory tip going to office staff!?!?!? My thinking is, do these mandatory tips goes toward the hourly rate for the movers? Hope not, but it is for sure something I would be very wary of...

From the first moment I placed a call (Teresa was super friendly, thorough and reassuring) to her…read moreconfirmation the day before my move (she calmed my nerves and assured nothing was amiss) to the 4 friendly crew of movers with Jonson as lead... we had 3 floors of boxes and furniture carefully and efficiently moved into their truck and our garage, and things into the new place under 4 hours! They worked quickly with zero time wasted, and also took 2 pieces of furniture to my parents place in good time! We are renovating our current home so we needed to move out but we will be sure to call them back when we need to move again!! 110% recommend!! A huge thank you once again Jia Jia! So professional and easy to work with!!