If I could put negative I would. Bought a raptor in August 2024. Since then we have had to put in a…read morenew transmission, shocks, struts(all the way around)sway bar, u joins, transfer case(wrong one was on there), rack and pinion, tie rods, front drive shaft, back drive shaft and new defrost motor and flaps. The transmission/drive shaft went out In November of 2024. Don lied to me and when I called him he said "I got a guy". The heck with doing any type of business with them unless you want an addition 20k I repairs on top of what you paid for the vehicle. -10 stars for me!!!

The lady that talks over the phone has a attitude 24/7 every time we get over the phone she is very…read morerude very unprofessional lost a customer for sure and that lady need to get checked I don't know why she screaming at her elder people .

I strongly advise avoiding this dealership at all costs. My experience was nothing short of…read moreappalling. They seem to have little to no understanding of customer satisfaction and appear to thrive on selling cars with preexisting issues. When you contact them to address these problems, it becomes clear that their true intent is to profit from your misfortune. They are well-versed in their legal rights and clearly know how to exploit them, walking the fine line of what they can get away with. Promises made during the sale quickly turn out to be empty, leaving you feeling deceived and powerless. The behavior of the individuals I dealt with, specifically H**di and Jo*, was deeply unprofessional and outright disrespectful. Instead of addressing concerns, they resorted to projecting their insecurities onto me as a customer--calling themselves "pieces of sh*t," hanging up mid-conversation, and even handing the phone to other "customers" to insult me. There's also a potential violation of two-party consent laws, as they may have recorded conversations without my knowledge or agreement. They later attempted to use these recordings as a form of intimidation, which is completely unacceptable. (The last statement is alleged, but I do know that they decided to let to me know, mid-conversation, that they are recording our conversation. And you think this is an internal system....it's not. It was done on a personal cell phone). This business epitomizes every negative stereotype about "used car salesmen." If there were a negative star rating, this dealership would deserve it. They prey on customers, overcharge for their products, and deliver some of the worst customer service I have ever encountered. Save yourself the headache, frustration, and financial loss. Take your business elsewhere.

I highly recommend Auto Outpost North. I have purchased 2 cars & love them. I have had no problem…read morewith them & actually traded in the last one for the new one. I worked with the owner, Joe Perlin, who was great. One of the running boards isn't working properly & he is replacing it. If you are in the market for a new vehicle, go look at what he has. They are beautiful cars, reasonably priced.

Martin Evans was the BEST salesperson and most attentive throughout the entire process. I highly…read morerecommend him and the dealership to anyone.

Simone was super attentive, covered all my questions and super pleasant making the whole buying…read moreexperience a joy. Thank you for getting me to my amazing BMW iX. I was here many times before without buying and always had a hassle free experience. I love that about this place. They always are so pressure free and enjoyable.