Our sales associate, Juan, was knowledgeable, pleasant, patiently answered all of our questions,…read moreresponded promptly to all of our messages, and has reached out since we bought the car. We asked him for his best out the door price, and based on the prices we got at several other dealerships, we believe we got it. He also honored the price Carmax offered us for our trade-in, when other dealers tried to low ball us. I always recommend shopping around when buying a car or anything else, but if you are planning to buy a Hyundai, I would put AutoNation Hyundai O'Hare on your list of dealers to consider.

The need to go through a 3rd party AI system to schedule a service call is HORRIBLE. On your cell…read morephone they tell your to schedule an appointment below, then you get to the bottom and they tell you to make an appointment above. No obvious place to make an appointment, but they certainly have enough sales pitches to try and get you to buy more services. Finally got to a point where they text you a link to make an appointment and it brings you back to the loop of "Link below, Link Above". I got tired of looking and going in circles. Gone someplace else. Answer a call, or put a simple calendar on your website to schedule an appointment. Get rid of AI LOOP

Excellent and knowledgeable mechanics that are VERY reasonably priced. My neighbor and I have been…read moreclients for many years. They will not perform unnecessary repairs and are easy to do business with. Cash is preferred but credit accepted.

Been going here for years! Low key, honest and reasonable pricing. I just went in again for a loud…read moresqueal in my breaks. Everywhere I went, including the dealership, stated that the brakes were good and they don't know what was causing it. I went there and spoke with a gentleman by the name of Martin or Sam at the counter and he was completely accommodating. I believe Ivan is the name of the owner and he's always treated me the same. Fixed the problem by suggesting we start with a different type break pad replacement and go from there. Solved! Great place that doesn't want to nickel and dime you. Diamond in the ruff type repair shop in Des Plaines.

Good value here. Nice guys that really know their stuff and will point out other potential issues…read more Great place to get brakes done quickly and well.

Solid value. Great place for brakes. Albert knows his stuff. I would recommend this shop to anyone…read moreinterested in an oil change or brakes.

It's still a great place to get car maintenance. The only problem I have is the upselling - the…read morecustomer reps on my last visit and the visit prior to that tried to sway me into getting "routine" work that was not needed. Those recommendations were made before the car was even looked at. Lo and behold, no recommendations were made to do any of that work once the inspection report was printed out at the end of my appointment. A polite customer service rep to be sure, but was a bit on the pushy side. I already was fine paying for 300 dollars worth of work. Richard, who has since retired, never, ever pushed for unneeded maintenance. I do still trust this place, they get the job done at a reasonable price.

During my visit, no one approached me while I was looking at cars, and I had to seek out a…read moresalesperson myself. In my opinion, the staff did not seem very interested in helping me, and I left feeling like my business was not a priority.

I don't typically go out of my way to write reviews, but this one's earned…read more I drove 7 hours round trip to purchase my Cadillac Escalade from Matt Fital at Golf Mill Chevy, and I'd do it again without hesitation. From the first conversation, Matt was straight up, responsive, and easy to work with. No runaround, no pressure, just someone who knows what he's doing and respects your time. Big purchases like this usually come with a little stress, but Matt made the entire process feel simple. Everything was exactly how he said it would be when I showed up, which says a lot. Hard to find people like that in this business. Matt's a true professional, and he'll be the first call I make when it's time for the next vehicle.

I fell for the slick salesman pitch about the ceramic seal. It didn't do its job. Tried emailing…read morethe salesman but he never responded. Didn't think he would since he got his sale. I WILL NOT RECOMMEND THIS SHARK TANK TO ANYON. Go somewhere else. they suck

Wash all my vehicles they're good price and Frank is the best guy ever always honest and kindread more

Cleaned my SUV ($38) and did not wipe down the inside of the doors or the car mats. After I paid…read moreand left the tip I had asked the guy to come back and clean some more. They vacuumed but I still had to wipe out the plastic tray on the side of my seats. They work too fast without enough attention to detail.

Beware, the service department here will scam you!!…read more I brought my car in to have my battery replaced, which was still under warranty. They replaced my battery and charged me full price. When I brought to their attention the battery is still under warranty, they said they would need to process the warranty, which could take a couple days. I couldn't pick up my car until it was paid, so I would either have to wait to pick up my car until the warranty processes, or I can pay in full that day and they would refund me. They never refunded me... simply strung me along with 'we are working on it'. They also told me that as a result of their 'multi-point inspection', I needed to have the transmission fluid replaced, spark plugs replaced, and engine coolant replaced. They didn't realize I had done all these at a different dealership 12 months ago. They clearly did not check if these fluids actually had to be replaced, they simply were looking to stack as many services onto my visit as possible. Go elsewhere.

I stopped in on Friday to look at a couple used vehicles I found online. Harvey met me with a smile…read moreand eager to help. Sadly I got beaten out on the car I wanted as someone else was already there looking at the same one. Harvey did his utmost best to snag that deal but their paperwork went in first. We tried on a couple others but it wasn't meant to be. My whole time there was very pleasant and Harvey was the best. Kudos to the awesome customer service!! I will absolutely recommend.