I had some negative issues with the front office staff when picking my car up. They didn't know…read morewhere the car was at and I was getting stressed medically looking for it. I have a disabling condition. Repair was more expensive than anticipated. It was over $ 1,000.00 for a starter. I did get dropped off and picked up to facilitate repairs. That was very helpful. Price turned out to be competitive for area, considering it was an original Honda Part. Right now we are going through a major heatwave and the car is starting instantaneously. It had stalled and later started twice in the proceeding week. The job appears to have been done correctly. Tip of the hat to the mechanics who fixed my car, that I never did have a chance to interact with. It can't be easy working in this horrendous heat and their abilities are appreciated. A few months ago the parts people here were very helpful when I had problems with my Keys and battery replacement. Autozone broke it and they fixed it. Nominal charge for that repair.

Worst service imaginable…read more Laughably bad. Management promised me a car detail because of my moronic salesperson being so bad at their job. They scheduled the service and said sorry we will fix it. I showed up today for the service and they argued with me and said that they don't do details!!! They said the appointment didn't exist and gaslit the shit out of me. After yelling at them for 10 minutes they suddenly agreed to detail it for me after all. A JOKE of a company

Darren was a wonderful salesman! The service that was provided was Phenomenal and the reason I came…read moreback to that location. If you are shopping around, please ask for Darren! To receive impeccable service. I'll be referring customers your way. Thank you Darren and Kevin in finance. 5 stars!

The need to go through a 3rd party AI system to schedule a service call is HORRIBLE. On your cell…read morephone they tell your to schedule an appointment below, then you get to the bottom and they tell you to make an appointment above. No obvious place to make an appointment, but they certainly have enough sales pitches to try and get you to buy more services. Finally got to a point where they text you a link to make an appointment and it brings you back to the loop of "Link below, Link Above". I got tired of looking and going in circles. Gone someplace else. Answer a call, or put a simple calendar on your website to schedule an appointment. Get rid of AI LOOP

Been going here for years! Low key, honest and reasonable pricing. I just went in again for a loud…read moresqueal in my breaks. Everywhere I went, including the dealership, stated that the brakes were good and they don't know what was causing it. I went there and spoke with a gentleman by the name of Martin or Sam at the counter and he was completely accommodating. I believe Ivan is the name of the owner and he's always treated me the same. Fixed the problem by suggesting we start with a different type break pad replacement and go from there. Solved! Great place that doesn't want to nickel and dime you. Diamond in the ruff type repair shop in Des Plaines.

These guys are rock solid, I brought my Saab 95 in for a thermostat change. They preformed the…read moretask to perfection. The engineers at Saab couldn't have located it in a more difficult spot on the car if they tried. Their service is friendly and knowledgeable, I've been to places before where I'm telling the mechanics what to do, not the case here. Rest assured if you have an issue with your ride they will fix it right, and at a reasonable price. I can't say enough good things about this place, I will be a loyal customer for years to come.

Good value here. Nice guys that really know their stuff and will point out other potential issues…read more Great place to get brakes done quickly and well.

Solid value. Great place for brakes. Albert knows his stuff. I would recommend this shop to anyone…read moreinterested in an oil change or brakes.

Cezary Wasilewski (Cezar) was very professional, efficient, and answered all our questions…read moreregarding the purchase of a new car. I believe he went out of his way to accommodate us and make new car buying as streamlined as possible. Kudos to Bredemann Toyota for having good standards in the sales dept. I'll check in again when fulfilling the warranty maintenance program in the service dept. I would definitely communicate with these folks if you're seriously in the market for a new car. We bought our last Toyotas from them over twenty years back, and to see them still delivering service is a good thing among car dealerships I imagine.

This review for Bredemann Toyota at Dempster Rd in IL did not come lightly. It was present here…read moretoday after repeated abuse by them. The first abuse happened years ago. At that time, I took my 2010 toyota camry in for a routine engine oil change. Their service consultant, "Andy", a frog-shaped male, worked with me. He told me during the oil change that the air filter in the channel towards the seats was dirty, and suggested replacing the filter and cleaning the whole oil pipe system in the engine due to dust precipitation. My car had about 30K miles on it at that time, and the filter was for the seating area. I knew he was scamming me, so I refused the pipe clean up. Although no damage was done to me at that time, but his evil mind bothered me for a while. The second abuse happened around 2022. The exhaust pipe of the same car was disconnected from its catalyzer due to the catalyzer's decay at that time. It was clear that the catalyzer needed to be replaced; the exhaust pipe and the pipe between the catalyzer and the engine were in good shape. A different consultant from Bredemann worked with me that time. He told me that the catalyzer and pipe connect the catalyzer to the engine, and one part of the engine itself was a whole piece; they all needed to be replaced together at an estimated cost of over $2000. He could not just replace the catalyzer itself. At that moment, I was not sure if he was fooling me, so I accepted the service. After the service, I saw a new catalyzer and a new fragment of a tube connected the catalyzer to the engine, but the engine part seemed not to have been touched. That engine part was shiny before the service, but I did not mark it before the service, so I did not argue and paid for everything. It was a rip-off if those three pieces were not together. The third abuse happened weeks ago and was the main reason why this review was made. The same car was taken in due to a tire pressure light and a radiator leakage. The "frog" man became a manager now, and the new guy taking his seat at the service desk worked with me. That guy told me he needed to run a diagnosis on the car. Each diagnosis costs $188; specifically, $188 for the tire pressure light and $188 for radiator leakage. I did not dispute, even I knew that one diagnosis fee was charged routinely. 30 minutes later, the guy came back to me with three diagnoses: one failed tire pressure sensor, a leaking radiator, and a broken water pump (my engine ran fine, no temperature increase). He presented me an estimate showing $377 for sensor replacement, $1200 for water pump and $1779 for radiator replacement. There were no itemized charges, just a lump charge for each replacement. I questioned why their charges were higher than market prices, he replied that that was how they charged; he also warned me that the car was not drivable due to the cooling failure. I was stupid at that moment to take his words and sign the service agreement even though I knew the engine did not have a temperature issue. After my signature, he told me he was going to order parts soon, but the repair would not start until two days later, since a tech was not available then. I left my car with them and went home after the encounter. At home, I reconsidered the actual value of the car (16 YR OLD) and the costs for the repair, so I decided not to replace the tire pressure sensor and the water pump (I did not think it was broken), but to continue replacing the radiator. I went back to the guy and expressed my ideas about 2 hrs later. The guy told me they took off the water pump and radiator already. I questioned, "Did you say the repair would not start until your tech was in two days later?" he simply replied, "We started to work once you signed the agreement". I could not do anything about it, but requested not to replace the pressure sensor. He said "ok" but I had to pay the $188 diagnosis fee for it. I insisted on looking at what they had done. He led me to the site, and I found the radiator was on the floor but no water pump. The service man said the water pump was taken down minutes ago and was took away already. They needed to retrieve it if I wanted to look at it. Apparently, the water pump was in good shape and usable, so they took it away. I did not say that to his face and went home with an awkward feeling. In the next two days, I did not hear anything about the car, so I drove back to find out if the repair went well. The guy was talking with a costomer, so I went to their manager's office, where the frog man sits. I told other manger, "Mike", why the guy did not show me an itemized bill instead of a sum. "Mike" questioned me if I spoke to the guy, I told him I just walked in and the guy was busy with somebody else, so I did not ask him the question yet. Mike was angry that I came to him before speaking with his man. He kept asking what I was looking for in a loud voice even I told him multiple times that I wanted an itemized bill.

I don't typically go out of my way to write reviews, but this one's earned…read more I drove 7 hours round trip to purchase my Cadillac Escalade from Matt Fital at Golf Mill Chevy, and I'd do it again without hesitation. From the first conversation, Matt was straight up, responsive, and easy to work with. No runaround, no pressure, just someone who knows what he's doing and respects your time. Big purchases like this usually come with a little stress, but Matt made the entire process feel simple. Everything was exactly how he said it would be when I showed up, which says a lot. Hard to find people like that in this business. Matt's a true professional, and he'll be the first call I make when it's time for the next vehicle.

Great deal. Awesome sales!! From initial phone contact to driving off the lot, it was a very good…read moreexperience!

Wash all my vehicles they're good price and Frank is the best guy ever always honest and kindread more

Great hand car wash - was very easy and professional - would definitely go back again. They did a…read morenice exterior wash and undercarriage

Beware, the service department here will scam you!!…read more I brought my car in to have my battery replaced, which was still under warranty. They replaced my battery and charged me full price. When I brought to their attention the battery is still under warranty, they said they would need to process the warranty, which could take a couple days. I couldn't pick up my car until it was paid, so I would either have to wait to pick up my car until the warranty processes, or I can pay in full that day and they would refund me. They never refunded me... simply strung me along with 'we are working on it'. They also told me that as a result of their 'multi-point inspection', I needed to have the transmission fluid replaced, spark plugs replaced, and engine coolant replaced. They didn't realize I had done all these at a different dealership 12 months ago. They clearly did not check if these fluids actually had to be replaced, they simply were looking to stack as many services onto my visit as possible. Go elsewhere.

I stopped in on Friday to look at a couple used vehicles I found online. Harvey met me with a smile…read moreand eager to help. Sadly I got beaten out on the car I wanted as someone else was already there looking at the same one. Harvey did his utmost best to snag that deal but their paperwork went in first. We tried on a couple others but it wasn't meant to be. My whole time there was very pleasant and Harvey was the best. Kudos to the awesome customer service!! I will absolutely recommend.

I just did a basic express wash here for $5. The wash was much improved from my first experience…read morewith their $5 wash. All of the salt and grime was satisfactorily removed this time, even from the previously problematic rear of my RAV4, and I have no complaints for the price point. It was so congested though with other customers that if you wanted to vacuum, you would have to do it first upon entering their lot and that would require getting out of the longish car line queued up for payment. I skipped the vacuuming and it was no biggie.

I have been a customer for 3 yrs. I was in line waiting. I was 2 cars before the gate.The car in…read morefront was not moving, for about 15 min. I finally got out of my car and was trying to call for help, finally I pushed the help button. When the manager came he was rude. Ipulled up to the wash. I saw 5 workers standing there. So I shook my head. He called me an asshole. He asked what the problem was. I said no one was by the gates. He then said Fuck You To me. How rude for a manager. I will not return I will take my Business some were else.