I have mixed feelings about my experience with Express Sunrooms. I'll start off by saying we…read morereceived probably 10 quotes for our outdoor patio buildout. Express Sunrooms was one of the most expensive quotes we received but they seemed like a trustworthy & reputable business. We decided to move forward and hire them for the job. After being told our job would take 2-3 days maximum, it ended up taking 22 days! I caught them using the wrong materials that wasn't agreed on in the original contract. While they did admit this mistake and correct the issue, it makes you wonder if this is common practice for them. The job site was left pretty nasty as times with materials everywhere. There is still metal shavings all over my backyard that nobody has come to clean up yet. At the end of the day, we are happy with the finished product but what an absolute headache it was to get us to this point. I would go with a different company if I had it to do all over again.

From the owner: Living is Better Outside: Screen Porches…read moreSunrooms Patio Covers Porch Conversions

Mike did a fabulous job with our kitchen tile! It was a particularly difficult brick tile, and he…read moremade it work perfectly. He also framed our kitchen window and replaced the outlets. Awesome guy. We'll definitely call him again when we update our deck.

I hired Mike to tear down and rebuild my deck, and couldn't be happier. He really listened to what…read morewe wanted , and designed exactly what we were looking for. He was really responsive during the whole process, we were able to see great progress every day, the the final product is beautiful and I know will last forever.

I bought my under deck system from SEUD 2.5 years ago. We had a misunderstanding with the original…read moreprice; we needed significantly more than the salesperson quoted, but the owner got involved and met me halfway. Because of the recent heavy rains, the system failed and they came out to fix it at no charge. Excellent customer service and reasonable wait times. A+

From start to finish, Southeastern Underdeck exceeded all expectations. Their communication was…read moreprompt, professional, and genuinely helpful every step of the way. We've now used them to screen in two porches and install an electrical retractable screen, and each project has been flawless. The quality of their work is unmatched -- precise, clean, and clearly built to last. What impressed us most was their consistency in delivering not just great results, but an outstanding customer experience each time. If you're looking for a team that combines top-tier craftsmanship with excellent service, this is it. 10/10 recommend and will continue to use them for any future outdoor projects.

I tried to order a simple grill cover on June 20, for a 36" grill from a large company. Covers &…read moreAll offered similar quality for a lower price than the brand-name option. Delivery was scheduled for July 3. They didn't start production till July 2 (twelve days after placing the order), according to their updates. New delivery date was July 9. When it didn't arrive, I inquired and learned it was still 4 days away from shipping, and another 7 days after that. All total, it would take 4 weeks to receive a simple, standard-size cover. I attempted to cancel and get a refund. They refused. When I insisted, they said I could cancel and they'd refund 40% of my order. In other words, extremely slow service, indifferent customer support people (who are not US-based, if that matters to you), and they wanted 60% of the purchase price to cancel the order. This is insane. Please consider other vendors. I decided to pony up for the brand-name cover. It will arrive in 3 days. Covers & All have a nice website that implies trustworthiness and professionalism. It is a shiny coat of paint on a lemon.

I placed a custom order for two couch cushions May 30th. Original ship date was June 22nd, then…read morerevised to June 29th. Now (July 16th) website says "In production", delivery date still says June 29th. I called today. Was told there has been a problem sourcing materials but it will ship Monday (today is Thursday). It felt like a brush off. BTW, company is not in US, Canada, UK... whichever website you use. They are based in India but choose to hide this fact. For what that's worth. Lots of negative reviews with similar problems online (including complaints about being blocked from reviewing on website or negative reviews being removed from website). I wish I had done my homework. This is essentially a scam. Please beware.

Avoid these guys. They built us a new deck 8 years ago that was supposed to last 20-30 years with…read moreregular staining but even with regular sanding + staining, the "pressure treated" boards started rotting and splitting after the 7th year. As per the invoice, we got 2" x 6" deck boards but we measure them and they are only 5" wide! We were told these are kiln dried vs. pressure treated (what you get from Home Depot/Lowe's) so now, we cannot find the same size anymore. Richard (the same guy who did the deck) came to assess and said it's the wood seller's fault and not his. Then he told us they were out of business but my wife found the warranty sticker on one of the boards and saw that they were not . Then Richard "offered to open a warranty case with them" (Cox Industries) that required us to submit rotten samples to him (which we did) but this dragged on for months and at the end, he sent us this: Dear Richard,  Viance has completed the chemical analysis of the treated lumber that you submitted for warranty.  I am sorry to inform you that the treated wood does not meet the terms and conditions of the EcoLife Warranty.  Explanation of the warranty denial is below. The wood samples sent showed that they did not meet the required treatment for penetration or retention (pcf) for the EcoLife treatment.  Proper pcf is rigorously tested by the American Wood Protection Association (AWPA).  The AWPA standards are set forth under for the U-1 Use System for pressure treated products. This is itemized in the EcoLife warranty, under "What the Warranty Does Not Cover" as line item #8, improperly treated material. Also during our analysis we found that the 2x6 material did not meet the standard nominal dimensions manufactured by wood saw mills under the standard set forth by the Southern Yellow Pine Inspection Bureau (SPIB). The 2x6 samples had been re-milled after treatment.  Viance prohibits this action because it will take away valuable treatment at the surface of the wood.  Furthermore, this process exposes juvenile heart wood unnecessarily to rot and decay. This is numerated as item #5 in the EcoLife Warranty, under "What the Warranty Does Not Cover". We dutifully had the deck cleaned and stained right after installation, a year after and every 2 years after that - Richard even acknowledged it when he came to inspect our deck. At the end of the day, he told us he no longer uses the wood anymore and build only composite decks and that he can give us a discount if we were to tear out the entire deck and replace it with composite with his company. The original deck cost $12k so I would assume a composite one would cost about $24k ... no way we have that kind of money lying around and even if we did, we would not hire him to do the job. He told us if we regularly maintained our wood deck, we can get 20-30 years of life out of it ... barely lasted 7.

I HIGHLY Recommend Exterior Designs + Decks…read more After going through the thoughts of what to do with our unusable deck, as it receives 100% sunshine and is too hot to enjoy, we were leaning towards an awning. That opened a huge can of worms. After realizing the true cost for a quality awning, this led me to calling contractors to add a porch to our existing, 2-YO deck. I received 5 quotes, some so high I'm still shaking my head to this day at their absurd quotes of over $25K to enclose 216 SF'! The owner, Rich Thomas, came to the house and while chatting with me, drew-out what I was thinking on paper, very quickly and professionally. I was floored how talented he was. His quote so reasonable, I hired Rich on the spot. The crew he sent out, from start to finish, was outstanding. His guys hand drilled each hole to install the 80+ decorative metal tubes for the railing. The tongue and groove ceiling, WOW, what a nice touch and again, the price, extremely reasonable. Below is my final eMail to Rich. I HIGHLY recommend you call them for your home upgrade needs before you sign a contract with another contractor. I've been meaning to write to give you a heads-up; I'm very impressed with the crew that you sent over; from Val down. Your guys are outstanding, hard workers and craftsman. I do mean craftsman. It's nice to see people who care about their work, get the job right the first time, which reflects in the products they create. I also want to give a kudos to Bob's guys. They too impressed me. In both counts, that's something as I do not impress easily.