These guys are awesome. The install was fast and it looks great. Reasonably priced too. But what I…read moreappreciated most was their willingness to help me out when I discovered I needed to move a downspout over. They sent someone and he just moved it for me. 10 stars for great service!

I needed new gutters for a property. I found Creative Gutter on Yelp and decided to get a quote…read morefrom them because of the great reviews. Chuck was very helpful by coming to the property to provide a quote without me being there. He even recommended that the property didn't need certain areas that I had originally thought needed. Great response time and clear prices. Once the ordered parts came in, gutters were up and done and makes the property look 10 times better. Will most definitely use them again for our next project.

I needed larger gutters to handle the rain. I had a piece of my front gutter replaced, and the…read moreentire back replaced. Keith Caballero helped me understand what was needed to best suit my needs, provided an estimate outlining what we talked about, and provided a fair price. Note; they will not service existing gutters, they will tear out any existing gutters and replace, probably for the better. Day before delivery, the office reached out and confirmed the time that they would be arriving the next day. On day of installation, my doorbell rang at the exact minute they said they would be there. Jose (Joey) and Lido did a wonderful job with the installation. They even helped rebalance a part of a gutter that needed adjustment that wasn't supposed to be serviced. The removal/install/cleanup took about 3 hours. It would definitely take more time if you were having an entire house done. I am hopeful that the new gutters suit my needs. Even if they dont or if there is an issue, I am confident Keith and Jose can remedy it. I am extremely pleased with their service. Also i zelled to avoid a credit card fee. Do not be concerned with Zelle-ing the owner directly.

The business owner is either naivly misinformed or wants to hide facts. They are wrong and I have…read moreattached all proof for readers to judge for themselves I left this review hoping the owner would reach out, understand what happened, and use it as constructive feedback. Instead, the response doubled down without verifying the facts. Daniel, with respect -- you were either misguided or too quick to take your team's side without doing your homework. Either way, dismissing a customer's experience without investigation is not customer-first service, and that is a miss. To be fair -- response times were prompt. I just wish the responses had also been courteous and professional. Here is what actually happened: 1. I asked to reduce the scope of work to reduce the price. That is not asking for a discount. Those are two different things. Owner claimes I asked for discount. 2. I asked basic questions any homeowner should ask -- can I see your COI, and will you respond within 15 days if something goes wrong after installation. 3. Instead of answers, the first response mocked me for doing research. The second canceled the proposal for "asking too much." 4. One of my asks was simply: if someone gets injured on my roof during installation, I should not be held liable. That is not unreasonable. That is common sense. Screenshots are attached. I have nothing to hide. I genuinely hope other customers have a smoother experience -- but mine fell short, and I think that is worth knowing before you sign.

We have been missing gutters on our other side for a while and Golden Star is responsive and has…read moregreat customer service. When we first got our gutters they were overflowing because of the rain. Golden star came out and fixed the issue the next day. They also offered to put in another downspout if we still had issues. Plus, the gutters look great.

This Review is for Melissa Texas... I scheduled a gutter…read morecleaning, took the day off and they never showed up. After 30 mins past, I called and called and never got an answer, after 2 1/2 hours past my appointment time they called and said they got stuck in traffic and would be there in 30 mins. I told them NO thanks, I need a reliable company. 30 mins later she called back and offered me $50 off if I would schedule another appointment. This seems to be a very small operation that's not reliable

Contacted the business and they provided a reasonable quote for a home I had recently purchased…read more Unfortunately the weather did not cooperate on the day they were to originally come, but they sent a text and called to reschedule. Had to wait another week, but I was working w/ my schedule not theirs. They showed up earlier than expected - did a quick and decent job. They fixed one concerning downspout. I hope this review still count$ for the 3 gentlemen who came out, as I was too lazy to sign in to my Google acct. Thanks Gary, Daniel, & Santiago

We are having an issue with this group. Our Richardson home has a very steep roof, and we had water…read morerunning out over the gutter onto the front walkway a few feet beyond our covered front porch with any heavy rain. They suggested a diverter strip. We agreed, and paid for the installation. When, sometime later, we finally got a good, hard rain, the water came up over the gutter again, but not where it used to. Now it comes over the gutter onto the covered porch, right in front of the front door! We believe the diverter was not positioned quite right. It does not have an end on it, and it does not go all the way to the end of the short gutter line it is attached to. We called the company the day after the heavy rain with our issue. They came out promptly, but all they would offer is a major redo of our front gutter system. We are not in a position to do that right now. We told the owner of this group that we just want the diverter extended to the end of that short gutter run, and an end cap of some sort put on it at the end where it is directly over the front porch. We said we think this is a logical next step to try, and that we fully expect this to come at an additional charge to us. We were simply told they "cannot do that". (Of course they can.) We explained that the current situation is much worse than what we started with, and if they cannot/will not do what we think is likely to help, that the diverter needs to be removed. Having a very large amount of water coming down on our front porch right in front of our front door is not OK! The owner wrote in one email that he was being "yelled" at when he was here. Reading this was a total shock to both of us, and is absolutely not true. The gentleman was standing 20+ feet from us, and we live just one house in from a VERY noisy 6-lane road. If we were raising our voices at all, it was in the hope that he could hear us! We are both seniors with some hearing loss, so (as we further explained to him) possibly we do speak somewhat loudly, but "yelling"? Absolutely not. We have told the business owner we have no ill feeling toward his company and just would like to get this taken care of one way or the other (prefer to extend and cap the end of the diverter; or as a last resort, remove it). Now, they are not responding to our emails. We had one previous dealing with the group that turned out to be quite satisfactory. We guess they just don't want to be bothered with small jobs, but they should follow-up and make things right with a job they have already done and been paid for. Mr. and Mrs. J.G./Richardson

Ben, the owner, responded very quickly. Within a day of me contacting their office, Ben came out to…read morereview the property. He gave me the option of a quick patch on our 24 year old gutters, but also recommended a full replacement. He wasn't pushy or salesy, and we came to our own conclusion based on Ben's showing us the poor condition of our gutters to get a full replacement. We received our quote same day; I checked his price using online resources and found it to be reasonable. A 50% deposit was requested electronically, and my date for replacement was scheduled. The work was completed efficiently and professionally, all the while with great communication from Ben. I highly recommend this company based on their efficiency, communication and great work product. We will definitely use them again.

Overall, I cannot say that I would recommend this company to a friend. Although initial…read morecommunication was great, the company had to make several visits to my home in order to complete the job to my satisfaction. I spoke with Ben at AM Gutters and scheduled an estimate for December 10th. He texted the morning of the 10th to ask if we could reschedule for Wednesday the 11th, I told him no problem and ended up getting an estimate on the 11th for which I signed a contract. I was told that his crew would come out to install the gutters on December 18th. On December 18th, the crew still had not shown up by 3 pm that afternoon. I texted Ben and he let me know that they were on their way. When they showed up, the vehicle had the name and phone number of another gutter company which concerned me. I called Ben and he reassured me that these individuals were not subcontractors, that they were part of his crew. Because of their late arrival, the gutters were not finished that evening and I was told that they would return the next day to finish the job. The crew did return on December 19th to finish the job and Ben sent me a text stating that he had inspected everything and that it looked great. Since I had arrived home late that evening I did not look at the gutters until the next morning, December 20th. When I went to inspect everything, I noticed that the downspouts of the gutters were all at different heights, and that some of the gutters were draining directly next to the foundation. My understanding is that gutters are supposed to divert the rain water away from the foundation to avoid shifting of the foundation, so gutters that dump rain right next to my foundation were unacceptable. Also the fact that the downspouts were all various lengths looked unprofessional. I had also paid for screens to be installed on the gutters so that leaves would not accumulate in the gutters. When inspecting the screens, I noticed that there were a couple of gaps between screens that were installed, totally defeating the purpose of the screen. I contacted Ben on December 20th via text message and sent him photos of the things that I would like corrected. On December 30th, a different individual, in a completely different vehicle with yet another gutter company name and phone number on the side, came to inspect the gutters and see what corrections needed to be made. This same individual then returned on December 31st and finished the job satisfactorily. I feel that this company does use subcontractors to complete their gutter jobs, or at least several different crews, and the quality of workmanship depends on which crew you get. I have included photos of the different vehicles that showed up to my house, and the downspouts of various lengths. In the end I am happy with my gutters, but the whole process was frustrating.

One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.

Having spotted a small water stain on the ceiling, I made a decision to arrange a roof check-up to…read moreexclude any severe problems. The team came at the agreed time and described every step prior to commencing the assessment. They inspected the surface and made notes on the areas that might need to be addressed in future. The report was given soon after the visit and it was well defined recommended maintenance as opposed to insisting on immediate repairs. I liked the fact that the explanation was simple and easy to follow. The problem was minor, and this provided me with some relief. In general, the visit was well-organized and professionally managed.

Jose and Lido serviced my home today and did a great job. They were fast, efficient and effective…read more I have new landscaping and they were careful not to disturb any of the plantings. They sent pictures after they completed the job. I would highly recommend

Great install especially from our team Jose and Lido! Professional and timely, we couldn't be…read morehappier