This company provides great service from the first phone call to their truck backing out of the…read moredriveway. They have come to our rescue several times and they are professional, efficient and after they fix the problem they always leave the area looking better than before. In my opinion they always go above and beyond and we have never been disappointed.

From the owner: Hickman Plumbing, Heating and Air Conditioning specializes in the comfort of your home...whether…read moreit's new construction, residential, install or maintenance, we can help you! We also offer a home energy inspection to find out just how efficient your existing system is performing and offer solutions to maximize it.

Since I was experiencing problems with my water supply and a constantly running water pump, I was…read moreextremely grateul that they were able to respond to my call within a couple of hours. They diagnosed the problem and were able to repair the system in about an hour. I am pleased to have my water pump operating in a normal manner. I am not familar with the fees charged for similar repairs so I can't comment on the value of the services rendered to me. I was a new customer so I would like to believe that they charged a fair and competitive amount for their services. The service men were very pleasant and courteous; they remembered to reset the water heater before they left.

First of all, they answered the phone and responded quickly as they were in the area. Sean (3rd…read moregeneration) came over and figured out a mystery leak that another plumber could not detect. Knowledgeable, courteous, professional. Finally found a reputable, knowledgeable and reliable plumber that will be our go to.

I have been going without heat since it started getting cold. In December I hired a HAVC after my…read moregas was turned on. I owed almost $1700.00 from last season so I paid it up. My furnace wouldn't light for Sandpiper employee so I called a certain company in greenbackville va. I was charged $450.00 for replacement of pilot. However it kept shutting off and that company kept making me wait weeks to come look at the problem. The owner said he only charged $80 an hour so I felt he was good. But I kept calling for him for same problem. I ended up with busted water pipes and when that company cake out they didn't tell me they don't do pipes. After numerous times back and forth and the horrible things that owner said including the threat that if I called another havc out they would tag my system and I'd have to pay him more then $5000.00 to replace my furnace I stopped calling him. But my home is big and we were without water and heat. Finally I called Tom's HAVC and plumbing. I got someone immediately to come out and my furnace fixed as well as my fears. The price was so unbelievable low and the service guy was so pleasant. I'm not one to do a lot of reviews but if you knew how amazing I felt that day and the next because I finally had heat. Plus he put my mind at ease for all the degrading comments the other company made. Also for the record, Tom's fixed the exact same problem for which I originally called about and what I felt in my heart was wrong. I'm an elder woman but my common sense told me that a furnace that lights but goes out an hr or mins later must have a broken connection. In closing I'd like to say thank you to Tom's for making me feel better after all that other company said including the fact that my house would blow up and that the first company would send me flowers on my grave. I can not tell you at this time what company it was but I'd be careful about anyone from greenbackville va. But I can tell you that in all my years Tom's is the best I've come across.

Project: System installed with new duct work…read more Experience: Tom's stated they completed the work, however duct work was on ground and not pulled tight. Trash was Left under house and the list goes on. We Requested they return to cleanup and secure the duct work off of the ground. They complied. Toms Made the shroud between the unit and the house out of foam board and flex seal. It was ruined within a month of weather. I Called and complained that the foam board was disintegrated and could not weedeat around the unit. Toms ordered replacement shroud out of metal. 2:3 months later: Summer weather has begun; the Ductwork sweats and fills with water. Duct work was inadequately insulated and floor register boots were not insulated. Some Boots even had visible rust holes in them and they still were not removed / replaced even though all duct work was to be replaced . Again; Complained to toms again. They replaced wet duct work and replaced and insulated the floor register boots insulated boots. Tom's then came to replace metal shroud and it was too big and was going to leak water under the house and on the back of the unit where the ductwork connects. Toms technician said "water getting under the house and on the ductwork would not hurt a thing" even though the ductwork they used was not for wet spaces and was taped to the unit . After that comment we Told them not to come back and Installed the shroud ourselves. Now: We found Mold in the brand new unit. The poor airflow is what's suspected however no company will say the problem other than duct work all needs replaced. Another contractor is here for other work; he reported to us that he notices sagging ductwork and duct work not pulled tight and seams not tapped. I've had a few companies come in to access the process with all of them proclaiming to "start over". that barely anything can be saved. Please be cautious!

I recently had a disastrous leak that destroyed half my condo floor and was stuck having to deal…read morewith it from another city. After I called them, Royal Plus was able to remove the flooring, replace it and the carpeting, do mold remediation, and reinstall the fixtures, all while servicing other people during the most recent storm that affected Ocean City. I recommend them for any similar disasters that other contractors won't/can't deal with. - they are thorough, well trained, and competent at what they do and have good relationships with carpenters, plumbers, and other experts.

Spent 4 months trying to get a window replaced by Royal Plus and got no where. Very unprofessional,…read moredoes not follow up, very bad response time. Should not even be in business. Royal Pains!

Service was good. No issue there. The plumber was very efficient and nice. Their prices are…read moreoutrageous! Over $500 to put in two sink stoppers. Here less than 1 hour. Ridiculous. So the Value... 5 thumbs down...find a handyman.

No 24 hour service--I had to call twice to get a plumber out for a broken water pipe. They gave me…read morea quote, I paid a $2000 plus deposit in November and the work was not done by February when I cancelled with them. Still waiting for a refund

I would like to acknowledge Kelsey the technician that came to our home and fixed our water system…read more She was on time , very polite and knowledgeable and took care of our problems right away . . We have always a great experience with Hague Water . Thank you .

From the owner: Hague Water is the leader in treatment of well water with heavy iron. We provide water softeners,…read morefiltration, and specialized treatment of iron bacteria. Call today for a complimentary water test and assessment of installation requirements and find out why Hague Water of Maryland has over 1380 4.9 Star Google reviews. Call 443-363-5244

Great service and staff. We had a frozen pipe issue and they came out within the hour and fixed…read morethe issue. Awesome job!

Good value, prompt service and keeps my system going. Give Real HVAC a try you'll love the being…read morenice and comfie all year long.

I cannot recommend this company based on my experience. I…read morecalled because of an active water leak affecting my bathroom and closet ceiling. Before the plumber arrived, I had already done some troubleshooting and explained that the leak became worse when water was being used in the house and slowed significantly when I shut off the main water supply. The plumber briefly looked around, noticed a small amount of water in the HVAC condensate pan, and immediately concluded that the air conditioning was the cause. He would not seriously consider the information I provided or investigate other possible plumbing-related causes, despite the clear pattern I described. I felt like my observations were dismissed without a thorough evaluation. On top of that, there was a non refundable fee of $179 for the visit. When you're dealing with a leak that is actively damaging your home, you want someone who will methodically diagnose the problem rather than jump to a conclusion. Unfortunately, that was not my experience. I hope the company takes customer concerns more seriously and performs a more comprehensive assessment before ruling out other possibilities.

The guys arrived exactly when they were supposed to arrive. Such nice people! They kept the work…read morearea clean when they left for the day. When they came back the second day, I had a family emergency and had to leave at lunchtime and didn't get home until after they were gone. They locked up for me, and again, everything was back where it belonged and all trash was taken away. I am very happy with the seamless change in my old system to the new one. "