We have a 5-year-old home in a 65+ community in Woodstock. After buying our home about a year ago…read morewe noticed a couple of areas in the wood floor that needed some attention as it was separating from the concrete in a couple of small traffic areas. Called Corey and his team to look at it and we told him we were also thinking about replacing the carpeted steps with hardwood. After talking with Corey, we decided to make the upgrade and boy are we happy we did. Corey and his team did a beautiful job. They were professional, timely and made no mess in doing so. I am very picky about workmanship related to the house and Mister Hardwood surpassed all my expectations. I would recommend them to anyone!

The crew from Mr. Hardwood is first class all the way. Corey, the owner is incredibly knowledgeable…read moreand arranged for a seamless experience. Joelle was a iur crew leader. He was polite and did a beautiful job.

Kelly Owen, Carlos and his crew helped us find the perfect floor and install it with the upmost in…read moreperfessionalism and care. We couldn't be more pleased and recommend them highly.

We just had our hardwood floors refinished, and they did an excellent job. They had also installed…read moresome newer floors previously and did a great job with that as well. Fred the foreman and his team were professional, detail-oriented and the results are great. I would highly recommend this company for flooring and for hardwood floor refinishing!

In response to Felipe, you know the reality of your team and their own "racist" jokes. I can post…read moretext message threads if you'd like to expose the type of "business" your team engages in - except your tile team was actually funny, engaging, and sending us pics from their vacation. If we filed a restraining order, please send us the paper work we served you with...oh, you can't, because it didn't happen. We never touched the tile, which is the basis for this review, before you stopped responding to me. I actually did send all evidence to Yelp Guarantee and they agreed to send back $2500 based on our evidence. Once that occurred, we got another company to demo the shower and the 24 X 48 tiles literally fell off the walls. I see that you changed the name and filed for a business license on 12/31/2024 (after you were last on our property mid-December). Congratulations. Remember in the state of GA, when you don't do the work yourself (since your knees are bad, remember?), you need a contractor's license for jobs over $2500.

They did a very good job with my hardwood floors, they look amazing and brand new again. I am very…read morehappy with the results!

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

After receiving other quotes for flooring & kitchen backsplash, we decided to go with Acworth Floor…read moreCenter and we are so happy with our decision. Marc and his staff are great! We would recommend them to anyone!

I would give this company more than 5 stars if I could. This company really cares about their…read moreclients. The installers (Josh and Kevin) went above and beyond! I would definitely recommend them. The quality of work is amazing! The best customer service experience I have ever had!

Worked with Sandra and it was a great experience from our 1st call to the finishing of the project…read more She is very knowledgeable and passionate about what her company does. Her team was able to get the carpet removed and replaced with high grade LVP in 2 days!! After having issues with Zelle she was very understanding and patient as everything got resolved. I was very pleased with this company and I highly recommend RDS flooring!

Hallway carpet had stains we could never get out, so replacing it with wood was overdue anyway…read more Crew showed up early Monday, hauled in all the planks, and had it done before dinner that same day. Doorway edges look clean, and we paid exactly what was quoted going in.

I called All Brite and they were able to come out the next morning! I ended up rescheduling for…read moreunrelated reasons. They were easy to work with and had Eddie out here a few days later. He was very friendly and knowledgeable about carpet cleaning. He even warned me that there would be a freeze tonight and covered my water spigot outside so my pipes wouldn't burst. I appreciate him looking out for my house like a good neighbor. The basement smells so much better now, too. This is a family owned and operated business and I'm glad to know of a local company that does quality work. They were also less expensive than all the big name companies I looked into. Great experience. Thanks!

We have used All Brite Carpet Cleaning twice now to clean both our carpets and couches, and we will…read morenever use another company again! Eddie is always on time, professional, and incredibly personable. He takes the time to do the job right while still working efficiently, and the results are amazing every single time. Our carpets and furniture look and smell so fresh when he's finished. It's hard to find a company that's reliable, honest, and consistently delivers such high-quality work, but All Brite has exceeded our expectations both times. We highly recommend Eddie and All Brite Carpet Cleaning to anyone looking for exceptional service!

This is our second time using Falcon Fast Flooring…read more Ronnie and team did a great job with our house. He was very efficient and patient with us. He knows his stuff and helped guide us through the whole process. His prices were also very fair and appropriate when compared to many of the other vendors we received quotes from. We had our basement floor, main floor and upstairs floor replaced with MSPC. We had two flights of stairs done with hardwood + stain. We also had our wooden balusters replaced with iron ones. I would certainly recommend Falcon Fast Flooring.

Ronny and his crew did an amazing job on our floors. Very professional and timely. I would…read morerecommend Falcon Fast Flooring to anyone!