I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

We had a unique situation where we couldn't get our dishwasher out. Our hardwood floors were…read moreinstalled by a different contractor and they didn't double check the height. We needed help cutting out part of our floors, installing a new dishwasher and then adding new hardwoods near the dishwasher. Thai did all of this for us and did an incredible job. He was so easy to work with, so kind and gave us very fair pricing. Thank you Thai!

We bought a new house and needed our floors refinished before we moved in. I found Thai highly…read morerated here. He lived up to it. Came for the estimate very promptly. Gave me a reasonable estimate. Did an amazing job. Charged me exactly the estimate. The floors sparkle! Great experience!

After a nasty water damage mishap from a floating sink overflow at my mother-in-law's place, we…read moreneeded new hardwood floors throughout. Etowah Carpet One Floor & Home turned what could have been a nightmare into a smooth, stress-free project--I'm so glad we chose them! Andrew in sales and insurance claims was a total standout. He really listened to what we wanted, walked us through every hardwood option with samples and honest advice, and helped us pick something beautiful that fit the home perfectly without breaking the bank. His patience and expertise made the decision process easy and even enjoyable. John, the project manager, kept things organized and on schedule like a pro. Clear updates, no hidden surprises, and everything coordinated seamlessly from start to finish--his communication was top-tier and gave us total peace of mind. The installation crew, led by Ricardo, delivered incredible workmanship. Precise, clean cuts, flawless installation, beautiful transitions, and they cleaned up meticulously every single day. Ricardo and his team were respectful, efficient, and clearly took pride in doing it right. The new floors look amazing, my mother-in-law loves them, and the whole experience exceeded expectations. If you need flooring work (especially after damage), these folks are the real deal--highly recommend Etowah Carpet One!

Excellent. We had our entire house re-floored - tile - LVP - carpet. Continuous LVP in the…read moredining/kitchen/breakfast areas, beautiful tile in the two bathrooms, and luxurious carpet in the rest. The showroom has an overwhelming array of options, but Mark guided us to exactly what we needed. His advice on his home visit on color was invaluable. Three bedrooms, hall, steps, entire house, done in TWO DAYS. The LVP/carpet and tile crews are amazing. They were very respectful of our furniture and took great care moving it around, and restoring it. They worked with, smooth, harmonious precision. Their attention to detail resulted in a perfect installation. No surprises. These crews have been there a long time and they know what they are doing. This is the right way to run a business. The price was VERY competitive. Committing to a company for this big job was intimidating, but the professionalism from the initial showroom visit carried through the whole process. We highly recommend them for any flooring needs.

We have a 5-year-old home in a 65+ community in Woodstock. After buying our home about a year ago…read morewe noticed a couple of areas in the wood floor that needed some attention as it was separating from the concrete in a couple of small traffic areas. Called Corey and his team to look at it and we told him we were also thinking about replacing the carpeted steps with hardwood. After talking with Corey, we decided to make the upgrade and boy are we happy we did. Corey and his team did a beautiful job. They were professional, timely and made no mess in doing so. I am very picky about workmanship related to the house and Mister Hardwood surpassed all my expectations. I would recommend them to anyone!

The crew from Mr. Hardwood is first class all the way. Corey, the owner is incredibly knowledgeable…read moreand arranged for a seamless experience. Joelle was a iur crew leader. He was polite and did a beautiful job.

Worked with Sandra and it was a great experience from our 1st call to the finishing of the project…read more She is very knowledgeable and passionate about what her company does. Her team was able to get the carpet removed and replaced with high grade LVP in 2 days!! After having issues with Zelle she was very understanding and patient as everything got resolved. I was very pleased with this company and I highly recommend RDS flooring!

Hallway carpet had stains we could never get out, so replacing it with wood was overdue anyway…read more Crew showed up early Monday, hauled in all the planks, and had it done before dinner that same day. Doorway edges look clean, and we paid exactly what was quoted going in.

Your Floor installed our hand scraped wood floors when our house was built 9 years ago and the…read morefloors looked fantastic. We decided to replace the carpet in a bedroom this year. We were happy they were still in business and once again they did a fantastic job with the new install and also "refreshed" our existing wood floors. Over the 4 day project communication was great, they showed up on time every day and cleaned up. The price was fair and we would highly recommend them

We used Your Floor to replace all of our main floor flooring with new white oak hardwood floors…read more Ben's communication throughout the entire process was great. Jose and his crew did a great job on the installation. Best of all, Your Floor was very competitive on their quote. I definitely recommend Your Floor for your hardwood floors project!

Flooring. Removing old linoleum and carpet and replacing with LVT. They were great! Competitive…read morepricing. Good at communicating what is going on. Love the new floors! I would recommend.

I would highly recommend FLOOR COVERINGS INTERNATIONAL in Canton to anyone looking to install…read morecarpet or flooring. I contacted Toni Robinson, Manager, Customer Service about installing Laminate Flooring. Two days later Grerg Costello, Owner, Sales, came to my house and we reached a reasonable deal for installation. The Flooring was delivered. I was told the installers Danilo and jake would arrive at 8AM in the morning. At 8AM in the morning Toni Robinson arrived with the installers, she introduces everyone and answered any questions. The installers went to work immediately and only took a short lunch break and completed the job a 6PM. (10 hours). They were very respectful and did a professional job of installation and did an amazing job cleaning up. Outstanding Customer Service Reasonable Price Professional Installation Definitely a FIVE Star Operation

I have used Joe Waid in 3 houses over the years. My first house he repaired damaged floors and…read morerefinished from oak to a dark custom color that was perfect! Made a huge difference! My second house I was told the floors on the first level couldn't be repaired due to significant water and pet damage. Joe worked his magic and refinished again to a dark custom color! They looked so good, a year later we had him come back and replace carpet with wood on the stairs and the whole second floor. I also had to use him to repair the kitchen floor when another contractor significantly damaged it. After Joe was done, it looked like new again! We just bought our last house which is an old traditional in Dunwoody. His team tore out the 40 year old carpet and slate and installed wood throughout both levels. Joe is honest, fair and reliable. He treats his crews well and he goes above and beyond. I highly recommend. When it comes to wood floors, he is the only one I trust!

From the owner: Your floors are the centerpiece of your home's décor, defining your tastes and shaping the…read moreatmosphere of your space. At Advanced Flooring Solutions, we are experts in helping homeowners determine the best floor coverings for their needs. We'll help you select the perfect material and finish for your floors, according to your budget, lifestyle and décor preference. Our team, led by company founder Joe Waid, has been in the flooring industry for more than 30 years and has experience in everything from new residential and historical renovations to major and Main Street commercial floor installations and finishing. Located in Woodstock, Georgia, we operate in a 70-mile service radius from Midtown Atlanta.

All Good Floors lives up to the name!…read more I had a unique challenge of trying to match a discontinued carpet style to the various new options out there. Amber was great and stuck with me to answer any questions I had and track down samples to compare against. Once we had worked through all the details and found a good match, they had it installed in a matter of days. Their crew was quick, courteous, and cleaned up after themselves. They vacuumed not just the new carpet, but all the areas they had walked in the house! In the end, it was like they hadn't even been there. The new carpet was a seamless match and looked like it had always been there.

Show up for scheduled appointments. Follow through with a quote. Don't ghost anyone again.read more

Vasyl did a great job installing LVP in my entire lower living area. Neat, prompt and professional…read moreat a fair price.

NG floors did a fantastic job installing new hardwood floors and baseboards at our house upstairs…read more Everything was completed in a timely manner; as well as furniture was placed back and they cleaned after themselves very well. Will use them again for future projects!