The crew from Mr. Hardwood is first class all the way. Corey, the owner is incredibly knowledgeable and arranged for a seamless experience. Joelle was a iur crew leader. He was polite and did a beautiful job. read more

I am so thrilled that I chose Mr Hardwood to repair the damage to my hardwood floor. Corey was so thorough when he came to look at my floor and gave me great advice on what to do before the repair took place so the new flooring wouldn't get damaged. I felt that the bid was fair and reasonable. Wagner and Nelson arrived here yesterday morning and did the repair. They were both very polite and worked hard to get the job done in a timely manner. The overall experience was excellent, the work was fabulous as you can't even tell where the old flooring is and the new flooring picks up. I would highly recommend Mr. Hardwood for any flooring needs. read more

Mr Hardwood - Before - Flooring Near Me - Acworth, Georgia

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Corey, Mr. Hardwood is my "go to" person for anything flooring, especially hardwood. He is generous, highly ethical and is work the highest quality and excellent. I had a workman at my home who spilled some type of chemical that literally ate up my hardwood floor in two areas. I called Corey and he fit me in that week to take care of my floors. Corey is one you can trust and be assured that what he promises he will do. He knows hardwood floors and is a master at hardwood flooring and I promise you will not be disappointed in his workmanship. read more

Very happy with results. Great service and follow up. Had floors done while we were out of town. Returned home and everything was perfectly back in place and floors looked great. Received follow up call next day and letter know they had missed an item. Crew was back next day to address. Highly recommend. read more

Here is the update I said I would post. Although it's been an adventure with this company, they did come out on 7/20 and 7/21 to redo the floors. The floors where done properly this time around. In the end the floors look very nice. Also refunded moving furniture cost because of the issues with the new sofas. In the end, like I said in an earlier review, issues will happen, but it's how you handle them that counts. Bottom line, my floors look very nice and that's what counts the most. Corey handled everything like he said he would. I would recommend but advise to stay on top of things. read more

Mr Hardwood - Picture of the sofa's stack on one another!! - Flooring Near Me - Acworth, Georgia

Just had our hardwood floors refinished, a dreaded chore that we had put off for a long time. We chose Mr. Hardwood to do the job and we couldn't be happier. The crew doing the job were very professional and took precautions to limit the dust. The result? The floors are beautiful!!! We couldn't be happier. read more

Low quality installation and their finishes did not match throughout the first floor. Finishes on top of wood went from matte to very shiny in different areas. The owner never could get our floors to match. Call Fleming in Marietta for a much better job and they will stand behind their work. read more

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We are very happy with Mr Hardwood. The lady who answers the phone is very polite and sweet, the owner was great to work with and the workers were quick and did a great job. We would definitely recommend them and use them again. read more

Mr Hardwood - After with brand new hardwood! Wish we did this sooner. - Flooring Near Me - Acworth, Georgia

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We made an appointment and they changed it. Thats fine. I followed up twice prior to the new appt and they assured me they'd be here. They never showed up. No phone call, no text message or email. I contacted them to comment on their no-show but they didnt respond. Who knows, maybe they went out of business. Why would anyone work with these people? Their commitments are meaningless. read more

Corey came out to give me a quote on my floors, before I could tell him the problem his expertise kicked in and he told me. I loved the professionalism and the knowledge. He wasn't able to help me because of the floor product but, he did provide a referral which was very helpful. I would recommend his services to anyone. read more

Mr. Hardwood is a truly wonderful company. Everybody there cares deeply about making sure the final result is as close to perfect as possible. And the results really do show it. Your floors are the foundations of each room, right? They will make your floors look fantastic, and everything else will glow as a result. I highly recommend them. read more

Mr Hardwood - a dog laying on the floor in front of a grandfather clock - Flooring Near Me - Acworth, Georgia

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After getting a few quotes from a few hardwood contractors, I called up Mr. Hardwood after reading good reviews about him here at yelp. And yes, Corey came and told me the old wood floors could be saved instead of ripping them up and put in new ones. So I guess many contractors either did not know what they were doing or simply wanted to rip off me. Shame on those people!!! The price Corey quoted was reasonable and after 2 days, the damaged wood floor looks like new!! It's amazing!! Corey and his workers are polite, professional and helpful. There is nothing to complain about. The work done is just extraordinary. So I highly recommend Mr. Hardwood for any flooring projects for anyone who does not like to be ripped off and wants a job well done. read more

Almost three years ago, Mr. Hardwood installed hardwood and carpeting in my home. The hardwood product, service, and attention to detail was exceptional. The carpet installation wasn't. The first was defective carpeting. The owner and manufacturer replaced it with similar carpet, also defective. The owner told me several times the manufacturer would come to review. Two "makeshift" repair attempts didn't fix the problem. Both times, the owner and service manager didn't call to check if problem was fixed. The owner told me again a manufacturer word visit again. He didn't. Weak excuses. UNACCEPTABLE!!! Satisfaction? DON'T. Robert W. Schorr Acworth, GA read more

Thank you Mr Hardwood for an excellent experience with my new flooring. From my first phone conversation with Taylor in the office, I felt appreciated as a possible customer. Mr Jay Ridenour, was at my house the following day for a consultation and provided an estimate the next day. He was punctual, personable, and knowledgeable about his company and the products they provide. The installation went smoothly and the crew were good at cleaning up after. I am very pleased with my engineered hardwood floors that are the closest possible match to my original flooring that is no longer available. I would highly recommended this company for any flooring needs. read more

I highly recommend Mr. Hardwood. I recently hired them to replace all of the carpet in my house with hardwood floors. They walked me through recommendations based on what I wanted and then started the job within a week. All told, it took about a week and a half (ahead of schedule). They communicated very well and were consistent and honest. The floors are beautiful, and they were very careful to leave things clean as well as to put all of the furniture back in the right places without harm done. I really appreciate their attention to detail & honesty. I worked with Dave & Tyler, and Fred & Rod led the installation team. read more

After calling for quotes from several nearby floor businesses it was easy for us to choose Mr Hardwood to work our floor repair and refinish. Corey came to our home to quote it in person and was part of the entire process as we proceeded with the repair and refinish. His team worked quickly and professionally. Corey came by after the job was completed and made sure we were satisfied. He touched up a couple places for us himself to make sure we were happy with the work. Corey also warranties his work. To me, the promise he makes through his warranty his extremely valuable and should be taken into co side ration when selecting a floor installation provider. If he is willing to stand behind the finished product then he has my confidence. Would definitely consider using him again if the need ever arises. read more

John is a businessman with integrity. From our first conversation through to the completion of the job John was extremely professional and wanted to ensure I was pleased with my experience. I have a new construction home with laminate flooring that the builder did not seal. After reading reviews on Yelp it was quite clear that Mr. Hardwood was the best company to work with. John's team came to my home and sealed my floors while I was at work. They locked up for me before they left. When I got home my floors looked brand new and better than they've ever looked since I've been in my home. Great experience and great company. I highly recommend them without reservation. read more

The quality of the work was great. I had issues with the front office, cleanup of the job site and walkthrough at the end. 1) The front office processed my deposit down payment twice. I had to let them know it was done. Mr Cory did call me but I had to ask for him to call me back. 2) Someone from Mr. Hardwood broke the top of my birdbath in the front yard and said nothing till I asked about it. 3) Several cigarette butts where left on the driveway and walkway. 4) The 220 electrical plug to dryer was unplugged for the sander but never plugged back in. 5) I did not have a walkthrough of the job until 3 days after it was done. read more

From in home estimate to a week after install, the customer service was impeccable. Great team of people!

We needed work done on some water damaged flooring. Ken came out promptly to give advice & offer a quote. While we appreciated the quote, time spent & the great advice, once we were ready to have the job done, no one called us back. We emailed questions & got no response. We left Ken 3 voicemails in anticipation of starting the work with not only no response, but eventually going straight to voicemail, which pretty much stated in our minds that we'd either been blocked or we were being ignored. We even waited 2 weeks before pursuing other companies for the job, hoping to get a response to give you our business. Thankfully, that led us to checking out 5 other companies. All 5 gave us cheaper quotes & with better response times. 3 stars to thank you for giving us the opportunity to find several companies at half the price quoted & to show us how companies that want our business respond. We tried, we truly wanted to give you our business, but the ball was dropped, so we didn't have the opportunity, and because of that our project & now our upcoming projects are in another company's hands. read more

Amazing service, installation, and communication. The crew who put the floors in were true craftsmen. Denis Reis was very helpful and professional. These guys are great! read more

Corey and his crew are incredibly knowledgeable, professional, punctual and produce high-quality work. They're excellent at follow-up and always respond to requests with a positive attitude. We chose to use them because of recommendation, but ultimately because they are a Christian organization. Lastly, their morals and ethics reflect this. I would HIGHLY recommend this company for all your flooring needs!! read more

Took a long time (~4 months) to get started but once they did the work, did a fantastic job and were very professional. Would recommend if not under a time crunch. read more

Great people to work with who truly care! I left an email for a service/sales call. The office promptly called and once I relayed details of our issue, I was told I would be contacted shortly to set up an actual appointment. The associate called as promised and we set up an appointment for the next day. Our floor looks great as of this writing with some great advice going forward. Thank you, Hayden. read more

We are very impressed with James, and his crew (Fernando)! They did an excellent job on our over hardwood floors. The work included fixing some damage in the basement and restoring all floors; over 6,000 SF. I have to thank James again for showing me color samples multiple times. I almost made an awful choice, but due to his persistence, the color is fantastic. Our house is for sale and everyone that has seen it comments on how nice the floors are. The only thing I wish I had done differently is to have done them years before!! Thank you James! read more

I had a wonderful experience with Mr. hardwood. I worked closely with Allen for 2 services. I hired them to install hardwood and carpet throughout my home. I am highly pleased with the outcome. I recommend them to anyone considering updating their home. read more

Corey and his excellent team from Mr. Hardwood truly transformed our home. We had just moved in -- and the endless old white carpet absolutely had to go. Corey's team installed glorious dark hardwood, including our foyer stairway and railings, quickly and skillfully. His hardwood crew was timely, polite, and accommodating, and his carpet team took care of two secondary staircases with great advice on a tasteful, economical carpet option. We left three rooms unfinished (for other reasons), so we'll be calling Me. Hardwood to come back when the time comes. I highly recommend. read more

Love love our new floors . Everyone was just amazing to work with . Easy and acccommodating with our schedule and the quality of workmanship is great! I recommend them for any flooring needs to anyone . read more

Mr Hardwood was great to work with at all stages of the job. From the initial visit to the scheduling of work and the follow-up call after completion of the job. The installation crew did a great job! read more

Wow. Just wow. Here I am writing a 5 star review before the job is even done because of something that happened today. I am a single mother who lives within the city of Atlanta. I'm saying that because it means I had, one, no one to help me move my furniture, and two, no garage to store it in while my floors were being done. I elected the options of having Mr. Hardwood Inc. rent a POD for me, and move my furniture into it and back into my house afterward. I chose these upgrades because even with them included, the price was very reasonable. I also chose to have my quarter rounds (replacement of them included in the price) painted white and not stained to match the floor. I came home the second day of the job to a completely done floor that I could actually walk on (because I was upgraded free of charge to a water based finish) and my furniture placed in the exact same way that it was before. I marvelled at my brand new floor. I wanted to lay down on it, and if I actually did, well, no one would blame me. It was that awesome. BUT, there was one thing that bothered me: the quarter rounds and baseboards were kind of a mess. I felt pretty disappointed thinking about how I painstakingly paint them every now and them to keep them fresh and here they are dingier than ever, and this is after I paid extra to have them painted. I just told myself that maybe that was the price you paid to get beautiful floors, which brings me to the events of today. My phone rang and it was Mr. Hardwoood, Inc. I grabbed my debit card and stepped away from my desk, thinking they were calling to collect the remaining balance. To my surprise, they were calling to schedule the painter to come out! I don't think the lady on the phone could tell but I was completely surprised and elated. The painter is coming out tomorrow morning, and I am confident that my 5 star review will remain intact afterwards. read more

After getting several estimates, we chose Mr. Hardwood for their pricing but everything about our experience was extraordinary. The customer service was great on the phone, they were on time for the estimate, all the documents and payments were handled online and processed quickly. They called before to confirm the work dates and called during the work times to check that their employees were doing a great job. Each worker was on time and worked quietly and respectfully of our home and property. After the work was complete they called and came by to check that we were satisfied. Working with all companies should be like working with Mr. Hardwood. I would use them again and highly recommend them for their pricing, service, and how well the work was performed. read more

The sales guy who came out what personable and gave a good price quote. My floors look great, but there were a few mistakes made. They only filled some of the nail holes from the carpet that was previously there, not all of them. They also spilled stain on the walls in a couple of small spots and quite a bit on the stairs. They said they would come fix it but they never did, and I'm too tired of having contractors in my home to pressure them about it. Especially now since I've since moved in with my pets. Overall, I would still recommend them... with the caveat that you should be diligent about checking their work, stating things clearly before hand (i.e., if any stain is spilled, I want it fixed within X amount of days). Also, instead of putting my stairs on the invoice, they wanted me to pay the guys doing the work directly.... who over charged me, first stating they would do it for $30/stair but then charging me $300 for 9 stairs. And I would have preferred all of the work to be on the invoice. They're still getting 4 stars because of the price and definitely a better job than I could have done if I had tried to do it myself. read more

We recently had our hardwood floors refinished by Mr Harwood of Acworth and can honestly say we could not be any happier with the outcome. Leo answered all of our questions and explained in detail the steps involved in the process. We were hesitant in choosing the right stain to match our cabinets but also provide contrast. Leo helped us find the perfect match! All of our furniture was safety removed and returned in the process and the dust was very minimal. We highly recommend this company and will use them again for any future needs. read more

The owner of this business (Corey) is so super professional. After reading my initial review he contacted me personally. He spent well over an hour on the phone with me. He wanted to completely understand my interaction with his employee. Upon conclusion, he offered me a very generous compensation and assured me that I nor any other customer would ever have such an issue or complaint again. He had removed the problem. A month later he called me to again make sure I was satisfied with the floors that were installed and the resolution to my poor treatment. I don't know many business that take such time and care to make sure the customer is satisfied. Top notch!! Thank you. read more

This place gave to high of a price for such a small space. Plus they have a requirement it has to be a certain amount to meet there needs that's bad business. Plus they couldn't even get the wood to match. Went down the rd found a place about 40 percent cheaper and got the wood in two days. Bottom line to over priced for there needs. read more

Mr Hardwood is a well reputable company and we have been doing business on the kenessaw/acworth area. I am getting my floors changed and trust me, I have shopped all over for the best prices , quality of products and service and I can guarantee you that there's no one better than Mr Hardwood. We got the best pricing, in and out one day service on s Sunday as we are closed for business and best quality. This is truely your one stop shop for all your flooring needs. read more

Could not be happier with the services provided by Mr. Hardwood. Kelly Owen, our project manager, was always very polite and professional as we planned the project and on the day of Dennis and team worked diligently to get the job done right. I would highly recommend this team! read more

The team at Mr. Hardwood - sales, service, installation, and front office are very customer service oriented and do a great job. They have done 2 bedrooms in my home and also recently put "wood" like plank flooring in two bathrooms. I would highly recommend working with them! read more

There are not enough words to express my gratitude for Mr. Hardwood! We scheduled our hardwoods to be refinished the week after cobb county, ga mandated shelter in place restrictions. Due to extremities of the unknown at that time, we didn't know what to do. We dreaded having to call Mr. Hardwood about our concerns bc we were fully prepared and expecting to be pressured to move forward with plans. Finally made the call and we were pleasantly surprised at the response. It was business as usual for his industry and our hesitation was met with nothing but empathy and understanding. We did not once during the entire conversation feel any frustration from the owner that we wanted to wait to have our floors done and w/o a definite answer as to when we would feel comfortable to proceed or have the time again. So I lead with that bc that was just the icing on the cake of our first impression of the owner. We got 2 quotes and Mr Hardwood was our 2nd bidder, both owners were friendly, passionate and professional. Definitely experienced and have a love for the craft of refinishing hardwoods. To our surprise, both quotes came in w/in a few hundred dollars of each other when we took out the extras we added to the job, which was so nice bc it affirmed the feeling we got from both of them that they were seasoned and knowledgeable professionals that translated to us that their calculations had a true logical real time formula (materials, labor, time) that was fair. Initially bc his presentation was exceptional and POS left were so professional and relevant, equal to a large national company meant that his quote would come in significantly higher and in our best interest, should get a 3rd quote to measure against. We also loved that both owners would both be onsite throughout the process and involved in the work. So why did we go with Mr. Hardwood? From a business perspective, we were immediately impressed w/his presentation for a locally owned small businessman. We could tell Mr Hardwood ran an organized successful business. He was able to provide very clear processes and timelines for the cadence on the job. He took notes, was flexible, listened with an open mind and lead willingly when asked to give his recommendations and supported them with photos of previous work to help us decide. I find sometimes contractors are not able to eloquently help customers make the right decision or upfront about their abilities/experience or are a hard sell to go with their personal opinion that may not match your personal style or budget. His proposal was organized and clear. We knew exactly what we were getting down to the products he would be using. So in the end we choose Mr. Hardwood bc we felt confident that he would deliver to our expectations, there would be no surprises and no corners cut on quality of work. He was onsite the first day, personally started the job and everyday after to check on the progress and personally touched anything he felt needed touching. He definitely takes pride in his work and it was apparent that his crew has been with him for a long time which further emphasized our confidence in him and business health. In addition, he's invested in his office personnel, customer service was excellent! Recently after discovering a mysterious accident on our hardwoods that started eating away at the finish, we emailed Mr Hardwood to seek his guidance for fear if we waited it would lead to a job we didn't want to have to spend the money on, but necessary. To our surprise, he immediately responded, asked us questions, had me take pictures and came out the next day w/o hesitation to stop the "bleeding" if you will. He was able to mitigate the problem and there was no charge to have him come out for the quick fix! It's apparent he cares about his business. We are so happy we went with Mr. Hardwood. He stands behind his work and has demonstrated our relationship did not end upon completion and he's available to us w/in reason if there were a problem whether in his control or not. We feel like we have a friend in the business that we will happily invite back into our home for future needs and someone we wouldn't hesitate to introduce to our friends! read more

Corey saved the day!!! I had to call him cause a few crew members screwed up a floor made with braziilian cherry wood, he had to refinish the floors completely and they looked amazing. The customer of our was happy and the day was saved, all in all I would definitely use Corey for any Hardwood flooring project or repair project ever. This man with out a doubt knows his hardwood flooring and all I can say is THANK YOU!!!! I hope this helps anyone in the need of having their floors refinished to find a solution. Excellent guy to work with. Very professional and punctual. read more