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    Top Remediation Specialist

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 month ago

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    Response rate

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    Services - Top Remediation Specialist

    Damage restoration

    Environmental testing

    Mold remediation

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    28 days ago

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    Ask the Community - Top Remediation Specialist

    Dry Out Restorations

    Dry Out Restorations

    4.6
    (10 reviews)

    My condo bathroom was flooded by my upstairs neighbor and I decided to use Dry Out based on the…read morereviews on here. Big mistake. The first issue I had with them was when they showed up they never turned on 2 out of the 3 fans that were supposed to run for 2 days to dry it out. They just put them in the rooms and left. Thank goodness my tenant stopped in to check on the unit and was able to plug them in. And when I called to ask them if they should have been plugged in they were just like ,"Oops, yeah we should have plugged them in." Meanwhile I was covering my tenants hotel so they wouldn't have had to deal with the noise and smell and if they hadn't stopped in to plug them in I would have had to cover extra days because of their lack of thoroughness. After they fan incident they came back and all of a sudden insisted I needed crown molding replaced in my living room due to water damage even though it was nowhere near the bathroom leak. I finally agreed, and then they bought the wrong size crown molding (not to mention the fact they charged me $300 for $50 worth of crown molding! But I live out of town so I'm kind of at their mercy). They tell me the will have to come back with the right size crown molding the following week and they will install it and touch up the paint then. They come back and install the crown molding and caulk and are supposed to come back when they could fit it in to paint (which is paint I already have there). Weeks go by and my tenant mentions that they still haven't come back to paint so I call them. The finally remember me and set up an appointment for the next week. About 15 minutes before they are supposed to start the painting I get a call from them stating if I want the painting done it will be an extra $800 because it is a custom color (even though I am providing the paint) or they can prime it for an additional $150. I told her I had already paid for everything in full and that painting was included in the quote. She then goes on to tell me that only includes the primer, which is definitely not what I was told by Bob, the manager (and by the way, which I've already paid for and still hasn't been done). And of course Bob is on vacation so they won't paint unless I pay or he OK's it when he comes back. Meanwhile my tenant has taken off work to meet them there. I told them they weren't getting one more cent from me at that point because I knew it was a scam. This is obviously a way to try to scam paying customers out of additional money. Never once during the the entire process, including the estimate phase, when I was told of the additional fee to remove and replace the crown molding, and when I called to remind them they needed to come back to finish painting, did they mention this additional fee to actually paint. And I specifically asked Bob, both during the estimate portion and when we agreed to to have the crown molding replaced, if they would be painting the area to match what was there since I have the paint and there was never a mention of an additional fee to do this. Not to mention the fact that I am providing the paint! And we are talking about a condo that is only 900 sq. Ft. There is no way it is $800 to paint 1 wall for that price. My tenant also told me they were completely unprofessional the whole time. To the point where he would actually rather wait and not have it be painted than continue to be jerked around by them. If you decide to use this company I would make sure you are present to make sure they are actually doing what they are supposed to be doing, question everything and get proof that work actually needs to be completed and make sure you don't pay them until you are sure everything is done. Their lack of professionalism, thoroughness, lack of customer service and most importantly ethics just ensured I will never use them again and will definitely not suggest them to anyone who asks me.

    Bob was really responsive and connected us with an emergency roofer on his team quickly!read more

    SERVPRO of Brickell

    SERVPRO of Brickell

    4.2
    (5 reviews)

    Just moved into my new house. Wife was bathing our two toddlers in the shower for the first time…read morewhen the tempered glass shower door came off its rail, crashed down on my little boy's foot and shattered into a million tiny razor-sharp glass spikes. There was a lot of blood from all three. It was frankly a horrifying scene, took me nearly 20 minutes just to get all three of them out of there without further injury and clean the glass off them. The next morning, I had only one word in mind: SERVPRO. These absolutely excellent folks - SERVPRO of Brickell - came out within an hour of my call, prepared and ready. Three hours later, there was not a speck of glass to be seen, felt or found; and a few weeks later I am certain they they did not leave even a single shard. The remaining glass, tile, sink, and floor were so clean you could eat off them. All the blood was gone. And all the contaminated materials were disposed of. Certain cleaning jobs require expertise. This was one of them; I was literally terrified thinking about trying it myself, all the ways it could go wrong. Nope; SERVPRO of Brickell showed up and made everything right. It wasn't cheap, but I don't mind paying for work this good. I hope I never have to call them again - but if I do have another disaster, I won't worry as much, because I know SERVPRO of Brickell is there to fix it.

    Gilbert and his team provided excellent and expeditious service for a large mold remediation…read moreproject on a rental property that I recently purchased. Gilbert was thorough in his analysis of what needed to be done, responsive to my inquiries and was excellent to work with. I would highly recommend Servepro Brickell for mold remediation.

    Top Remediation Specialist - damagerestoration - Updated June 2026

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