The guy showed us before and after of carpet that looked like it was outside so I knew he would…read morehave no issues with cleaning our carpet because it looked nothing like that but I was absolutely wrong. it looked like he was never there. When i told him that i was disappointed in the results, he kept talking about lighting and photons. He said to give it 24 hrs but there was no change so I ended up having to clean my own carpet and it looked better than what he did. Our carpet was not bad, I just wanted to freshen it up but they literally just played in my face. Do Not waste your time or money!

BEWARE! These people are not professional and think they aren't capable of making a mistake. Chris…read morecame to my house last week to clean my carpet and couch. He was very nice as I was to him as well. I was so excited and grateful to get my carpet cleaned by a professional. They said the job would take approx 3 hours to do. It took him 2 hours to clean a full couch and 3 rooms. He was in a hurry to leave my house after dark to get to a call backs house. He told me it would dry in 1.5 days. On the 4th day my son and I put white socks on to walk on the carpet and it turned our socks dark brown and wet. I said this carpet is not clean. In my bedroom the carpet feels weird. It feels very chalky. I looked it up. Chalkiness after cleaning means there's too much cleaning solution still on the carpet that will eat the fibers and ruin your carpet. I took pictures and called the office saying there are still some stains left and the carpet is chalky, not including the paint stain he said he couldn't get rid of, other stains I believe we're not sprayed. She said I'm not trying to brush you off but the manger is in a meeting he will call you back. Great. I turned my phone off silent and answered every spam call (approx 40 a day) in hopes it was him. NOTHING. I called later in the day, the manager had gone home for the day. I called the next day, the admin said I'm sorry the manger is in a meeting he will call you back in 30 mins. PERFECT! . Waiting for his call he NEVER called. As the day goes by still answering every spam call while I'm at work, I'm getting several text messages from the admin saying sorry for your frustration call the office to solve your issue urgently. But I would call the office and she wouldn't answer the phone. It becomes night time and still no call from the manger. The admin text me a picture of the paint in my carpet that I know won't come out and says "the manager is aware of your frustration and your issue but some carpet is beyond repair. " I said OK so he is ignoring me and refusing to give me a call and what about the chalkiness? She said he will call you tomorrow. I said okay I will believe it when I see it. She said "OK he won't call" WOW. how unprofessional! I told her I was in the process of writing a negative review on Facebook. She said OK and we will respond with the pictures of how utterly filthy your carpet was when we got there. We have 14 years of 5k satisfied customers. I wrote the review and then was blocked from Facebook. I still have not received a call from the manager and this is the third day of me waiting. I'm not asking for a miracle here and I'm not asking for my carpet to be restored to look brand new. I'm asking for professionalism, which would be a callback from the manager in a timely manner. The chalkiness removed from my carpet in some areas. And the stains that aren't paint to be sprayed because I believe Chris didn't spray all the stains and what stains are left are the ones he didn't spray. But these responses and not getting a call back to explain to the manager myself what I'm asking for is completely unprofessional and not " top-tier Rated #1 Service". Her telling me that in 14 years y'all have 5000 satisfied customers tells me I should be contempt with what I got and that you don't make any mistakes.

I recently moved and used Mighty Titans to help me load and unload the U-Haul we rented. When I…read morefirst moved to the area, I used Two Men and a Truck and did not have the best experience. I can happily say that this was not the case with Mighty Titans. I asked for a quote on Yelp and Ginger contacted me within 24 hours to answer all my questions. The movers, Anthony and Rick, showed up and didn't waste any time surveying the house and loading the truck. They worked diligently, knew just how to load and unload the truck to fit everything, and were very polite. Everything got to our new house just like it was when we packed it and they helped put the furniture back together. While carrying furniture into the new house, the movers nicked the wall going up the stairs. It was an honest mistake and they were genuinely sorry that it happened. Ginger was quick to help us resolve the issue, and they again apologized for the error. Overall I had a great experience and would absolutely recommend using Mighty Titans. Of note, I used a 26ft U-Haul truck and only reserved the movers for 4 hours when really it took 5 (they just charge you after the fact if you go over). I would recommend at least 5-6 hours if you are going to use that size truck. Also make sure that you get an appliance dolly and furniture pads if you need them. The Mighty Titan movers only bring a regular size dolly and a toolkit for furniture.

Needed some muscle to move a few boxes and relocate some furniture around my house after our…read moremilitary move. Usually my husband and I would try to do it, but he had back surgery last year. I didn't want to push him, so we hired someone else to do the heavy lifting. I spoke with Ginger on and off about the service, price and method of payment accepted. On our agreed upon date, two young men showed up at the agreed upon time. The minimum time allotment was 2 hours and that wasn't a problem. I quickly showed them around and put them to work. They were very respectful and careful with my items. We relocated a sectional, another large sofa, an entertainer from the garage, and lots of boxes. At the end of our time, Ginger was called and she sent an electronic invoice which I was allowed me to pay without providing my credit card info over the phone which is a pet peeve for me. All in all a great service. I wish I knew the fellas that help with my particular move as I'd request the same team. That would be nice.

I just had several pieces of upholstery cleaned for the first time along with a mattress and a very…read moredirty area rug. This company was fantastic! They were courteous, on time, quick, and professional. Everything looks brand new. I would highly recommend!

We had a small inlayed carpeted area in the master suite cleaned and these gentlemen did a…read morewonderful job. From scheduling the appointment to confirming date and time to showing up on time and finally the service provided were all excellent. We will definitely be using them again in the future - I can't recommend them highly enough!

Jamie and his team did an amazing job! They went out of their way to ensure they got exactly the…read moreright paint--no substitutions. Very professional. They finished quickly without sacrificing quality. I highly recommend!

OMG, they were amazing. Very responsive and provided a reasonable quote. I currently don't have…read morethe resources but when I do, I will be using Reed!!

Quick response. Showed up on time and gave a very detailed analysis. All around great service!read more

The team came out to fix 4 outlets that were not working because of a faulty breaker. The total…read morecame out to $389 and $402 with the credit card fee. We are hoping this did fix the problem since these are the outlets that would support the refrigerator. They did come out promptly (within 2 days of us calling). Given the higher than expected price I am hoping this truly fixes our issues!

Prior to the holidays I needed my upstairs and stair carpet cleaned. I explained that the carpet…read morewas 10 years old and had dog urine odor. Thankfully they were able to schedule me quickly. They first put plastic guards on my woodwork and corners then covered the wood floors. They were so careful and efficient and did the best carpet cleaning I have ever had. Even with its problems it came out looking great. No odor or stains. Thanks to Abe, Dan and Rob for doing such a great work.

They were very professional and up front with the extra charge to deodorize one piece of furniture…read more Even though Kevin was running a bit late he kept me updated on his ETA. The furniture looked awesome and smelled really nice. Kevin also said if after it dried and we noticed some spots he would come back and clean it. I would post pictures if I knew how.

Communicative, easy to work with. Happy to come on a weekend to accommodate our schedule…read more Thoroughly, careful. Will use again!

Communicative, professional, timely, easy-to-talk to, and reasonable. Will definitely keep them in…read moremind for any other carpet or upholstery cleaning.

I ordered 2 containers and moved it coast to coast. People who answered the phone were great, they…read morewere able to answer all my questions, did what i asked, no surprise fees and even delivered early. Cost was reasonable. I wanted to give 5 stars but one of the container had a cut so my mattress got a bit wet and moldy.

If you have great friends or have hired a great team to pack your belongings in the relocube, UPACK…read moreis the only way to go with a self-pay move. They beat their competitor's (Pods) price by 20% and had none of the ridiculous surcharges and time restrictions. I also priced full service moves by brokers and relocation companies but the cost was triple and the reviews of nearly all companies in the industry were sketchy. The cost was less than a DIY with a truck & towing my car. The UPACK team's customer service from pick-up (South east) to drop off (West Coast) finish was above & beyond my expectations. All promised timelines were met and my belongings were perfect (see better and after photo). The consistency was such a pleasant surprise because the carriers were communicative and accommodating all the way through the process. ABF even delayed the drop off for me so I could celebrate the holidays with family. In closing, if all of UPACK's are this awesome, I highly recommend!