Will not answer the phone or return calls under any circumstance. Have had work orders in for 6…read moremonths and they don't get completed and in most cases I don't even get a message from a technician on their app. Don't rent from her if you can help it!

You will have to FIGHT for your deposit back from this company. There is no communication between…read moreanyone & they are a group of crooks. Anne Owen's bought my apartment during my lease and it couldn't have gone worse. They tried to say they could keep my deposit because certain rights get transferred to them when the lease is transferred, but could not provide any proof or even given us a copy of a lease under them. They covered our utilities and trash, but multiple times they were turn off or trash cans taken (assuming they don't pay the bill). They did not respond to any maintenance requests, let the grass grow to my knees and tried to deny my deposit back simply because I didn't give thirty days notice that I was vacating the property. I gave a 55 days notice. They have no clue what's going on with any of their properties and couldn't care less. Their properties are poorly marinated and overpriced. If I could give 0 stars I would.

Nick helped me find the perfect house for me. He has an outstanding list of home maintenance…read morecontractors who can handle any project. Nick worked with my banker, insurance, and closing agents to take care of the important details. He goes the extra mile, including removing a dead snake wrapped around the front door, to keep contract and closing on track, on time!! He is a hometown hero!!!

Jalen was available at all times for calls , texts and emails. He was ready to show any listing we…read morewere interested in asap and help with any questions we had along the way.

I love the property I lived in. The staff Was professional and caring and went above to make my…read moreneeds taken cate of promptly!! I would recommend there properties to everyone!!!

I'm 28 years old and have lived in more apartments than I can count on 2 hands, but after all this…read moretime I was destined to find Urbanize where I could live my life in such a wonderful community with some of the greatest neighbor friends you'll ever meet in your life. The atmosphere of the homes are young and modern with an eclectic vibe, but AFFORDABLE! Lana McKinney, Urbanize's very own superstar property manager is the person I imagine when someone says terms like "Kind" and "Dedicated." Lana and her team make everything an absolute breeze and worry-free. If you want a home amongst a diverse, loving, and generous company and community. Look no further because Urbanize Ltd will welcome you with open arms, a beautiful new plant, and cupcakes upon move-in day!

I have rented a home that changed management 5 years ago from another company to Pure. Pure is so…read moreapproachable, professional and helpful. Braden in specific has been a God send in a couple of stressful times over the last couple of years. I have had a couple of maintenance issues-not due to home age and they've taken care of almost every issue in a very timely manner. The one that wasn't timely was their vendor that was the hold up, not pure. I am happy to leave them a very positive review. ​

DO NOT RENT FROM THEM!! My mom had a COCKROACH INFESTATION at one of their properties when she…read moremoved in, and they did NOTHING about it, they came to "spray" rarely and it did absolutely nothing and they only got worse, they were only in the kitchen!!! WORST Management absolutely disgusting.

We worked with Greg Wood and staff throughout the process of purchasing our home in Winchester, KY…read more We found him to be an excellent communicator, keeping us informed and up to date at all times. He is very professional, reliable and thorough. From seeing the home to the closing, Greg offered his support and knowledge. We will definitely use him again if we require a realtor's service in the future.

Please Note that Freedom Realty and Property Management has been relocated to 624 W. Lexington…read moreAvenue. Voted the Best Real Estate Agency 2013/2014/2015 in Clark County!

I'm honestly confused about these negative reviews. I started renting from Upscale Properties in…read more2018, that's 3 years in June. I have no complaints whatsoever. My electric bill seemed a bit high last summer so they sent someone to look at my a/c. Come to find out...there was were weeds blocking the intake. (Yard is my responsibility so, I got it taken care of.) They completely replaced my back door and porch, too. These units aren't brand new but the ones I've looked at and the two I've rented-one currently-have been in pretty good shape. Considering what rentals go for, my rent is pretty reasonable, too. I don't give them any unnecessary issues and if I need anything taken care of, it's done quickly with no problems. I'll continue to rent from them, too.

if you are considering renting from these people, DONT. They are ruthless, conniving and dishonest…read more they blocked me so I couldn't pay my rent, took me to court, and evicted me. I have lived in their townhouse for four years, made my rent every month. my opinion, I paid a low rent rate, since rent has increasing in Lexington, seems like they wanted more monthly income. Owner of management company is Chinese, runs his company the way Chinese companies run, ruthlessly. Save yourself a headache and rent somewhere else. Plus, I believe there must have been a murder in this place sometime ago, it harbors a ghost.

Could not have been any better in helping us find a new rental home. Everyone was so nice to work…read morewith and we helped find the perfect home for our family. Grace B

Excellent company. Everything & everyone is top notch. Owner, staff, maintenance, etc.read more