1. Top Tier Auto Corporation

    1. Top Tier Auto Corporation

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    Brice, OH

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    Top Tier Auto Corporation

    1.2 (20 reviews)
    Open 11:00 am - 7:00 pm

    Services - Top Tier Auto Corporation

    Auto paint restoration

    Protection

    Top Tier Auto Corporation Photos

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    -10 rating. do not buy from this guy laron. he's selling cars that he knows have issues, and then sells you a bogus warranty where you have to pay 50% to fix it.. check out the attorney general webpage for complaints. he has 3 open complaints right now. ive also contacted the fraud department in ohio. he's trying to keep my money, and the car that i shipped back to him

    Dust still on the seat
    Roger S.

    I would never use this company again I had them detail my son's Mustang I told them that it was bad so instead of the $189 interior exterior package he charged me $400 . I picked up the car the windows were all smeared the seat still had dust on the car just looked like somebody swept it out and put some armorol on the plastic guards do not use this company for detailing, tent, or do not ever buy a car from this company because all their cars Are in need of some sort of repair which conveniently they can do at ever use to detail your car I could have taken it to the school for the blind and had a better job done.

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    2 years ago

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    Luke's Auto - The team at Luke's Auto Clintonville.

    Luke's Auto

    (100 reviews)

    Northland

    I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

    The issues started some time ago when Luke recommended power steering service to my vehicle. The…read morecost was over $4,000. It was so high that whenever I went in there for additional service later, the customer service rep would remark about how much they had charged me for the work. However, despite the high price, the power steering system there after failed. Since the repair was still under warranty, it did not cost anything other than my time to get it repaired, but the concern was they admitted that they had used non-OEM parts, which was surprising given how much they had charged. After the power steering system was repaired, I took my car in for a brake job. Once again, I noticed issues. I took it back and discovered that the rotors had warped because they again used non-OEM parts. Shortly after getting that issue resolved, the power steering system failed yet again and once more it was due to using non-OEM parts. During one of the many conversations about these issues, the customer service manager told me they fired the original customer service representative who arranged the initial power steering system. I was surprised they would fire a customer service representative over the wrong parts being used. Then it occurred to me that they might be paying their customer service representatives a commission, which would encourage them to upsell price while reducing cost. That would explain why they kept using non-OEM parts on my repairs even though their policy called for manufacturer parts to be used. I then decided to do a little online digging and found that it does seem that Luke's pays a sales incentive to their customer service representatives. Job postings indicate a wage range from $50,000 to $125,000 and state that job skills must include overcoming objections. This would imply that the polite and energetic customer service representatives are paid to inflate price, reduce cost, and sell customers repairs that may not be needed. That certainly appears to be what happened in my case with multiple repairs. After bringing these issues to the attention of management, the service level I received decreased markedly. Twice I reached out to the owner himself via LinkedIn and was told each time he would personally look into it and get back to me. I never heard from him again in either situation. The customer service manager at the location I use promised to arrange a rideshare to pick me up from my office after the car had to be towed after the last breakdown, but the arrangement was never made, leaving me stranded at the office after hours. I arranged my own rideshare to get to the facility and retrieve the keys to a loaner car that was to be on site for me only to find that no keys had been left, thus leaving me stranded at their garage after hours. I had to hire another rideshare to get home and then return to the garage the next day to get the loaner vehicle that was supposed to have been arranged for me the day before. I have since called Luke's twice and left messages on their voicemail, inquiring about my service records so I could understand what other maintenance might be due on the vehicle. My calls were never returned. Certainly, being greeted with a smile, having a nice lounge to wait in while cars are being repaired, and having loaner vehicles available for those who do not have the time or desire to wait on premises are all great! It seems that the clients appreciate it. But at the end of the day, what we all want is a car that is repaired correctly, using the right parts, and at a fair rate of labor. We pay tens of thousands of dollars for a vehicle and must trust that a mechanic will do the right job without taking advantage of us. By apparently paying their customer service reps to inflate pricing and use cheap parts, Luke's has violated this trust. All the customer service hypein the world will not change that fact, and as I can no longer trust them, I will no longer be a customer.

    Ziebart - Undercoating

    Ziebart

    (25 reviews)

    We take all three vehicles to them each year. They do an excellent job, updating paint, rust…read moreproofing, and detailing. One vehicle is driven by disabled sister-in-law with pets. The pet hair is tough to clean, but they always do an excellent job. We cannot afford to replace these cars, so it necessary to maintain them. We have them serviced at our car dealer every six months as part of plan to extend their use as much as possible. When we had two partially repainted after wrecks, we had them redo the paint protection on the affected areas. Asa and Mary Chester, Groveport Ohio

    I have been going to this location for years. I have had many trucks done before this current…read moredisaster. This time I took my brand new 2025 RAM into have the windows done. After 3 attempts they still can't seem to do the job right. 1st attempt there was some kind of fuzz in the tint, second attempt there were dried up bubbles in the tint and you can see where they cut it wrong and the tint didn't cover the entire window. The end result of their 3rd attempt is what looks like scratches in the tint between the glass and the film. Again, this is a brand new truck. (pics attached) After dealing with Rex and Connor I even emailed their corporate office. Well, this is an independently owned franchise, corporate forwarded my email and pics to the owner and the shop offered me a measly $50. Yeah, that's what Ziebart has come to. Low quality work. They said I was asking for too much, I paid for a professional job, not a hack job. They even left their drink in my truck on the last visit and didn't put the window trim back on right. After dealing with Conner's condescending tone I told him to keep his pathetic $50 refund, I will find a better shop that can do it right.

    Top Tier Auto Corporation - usedcardealers - Updated September 2026

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