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    Top Tier Auto Corporation

    1.2 (21 reviews)
    Open 11:00 am - 7:00 pm
    Updated 2 months ago

    Services - Top Tier Auto Corporation

    Auto detailing work

    Auto electronics installation

    Auto electronics repair

    7 More Services

    Paint and exterior protection

    Auto paint restoration

    Scratch removal

    Car wash

    Interior detailing

    Protection

    Wheel and rim detailing

    Top Tier Auto Corporation Photos

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    -10 rating. do not buy from this guy laron. he's selling cars that he knows have issues, and then sells you a bogus warranty where you have to pay 50% to fix it.. check out the attorney general webpage for complaints. he has 3 open complaints right now. ive also contacted the fraud department in ohio. he's trying to keep my money, and the car that i shipped back to him

    First of all I got my tint done on Wednesday December 11th around 1:40 I went to him because he cut me a deal for 280 I couldn't beat it I went everywhere else and they was saying 300 or more so I take my car up there everything went smoove he told me to call back at 5 so I call around 5 and he tells me it should be done in a few minutes and he will call back so I wait and time just flys he never called I had to call around 6:50 because they close at 7 he told me to come up there and I still had to wait 10-15 minutes I picked it up late and it was dark so I really didn't see anything wrong with it the next day I seen it was already bubbling like he didn't install it right but he did say wait a couple days so I didn't really think much of it it still didn't change. Now it's been 5 days I go to roll my window down for the first time since I got them and the driver side window tint rips so it made me look at all the tint and their are places he didn't fill all the way or he cut to much you can still see out it just looks horrible I would not recommend going to this guy for anything at all if I would have looked at the reviews before calling him I would've just spend the 300 worst tint job I've seen and he won't give me a refund he offered me another tint service but I'm not going back it's just gonna be the same if not worse please don't go to this guy at all I don't understand why you would offer a service at such a high price it's not even worth it at all this is no more than a 100$ job. Save yourself the hassle and go elsewhere even if you have to spend a couple more dollars you will be more satisfied

    Dust still on the seat

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    1 year ago

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    4 years ago

    They sell cars that has major problems and doesn't disclose this information to buyers. They are scammers.

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    4 years ago

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    Luke's Auto - The team at Luke's Auto Clintonville.

    Luke's Auto

    (95 reviews)

    Northland

    I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

    The issues started some time ago when Luke recommended power steering service to my vehicle. The…read morecost was over $4,000. It was so high that whenever I went in there for additional service later, the customer service rep would remark about how much they had charged me for the work. However, despite the high price, the power steering system there after failed. Since the repair was still under warranty, it did not cost anything other than my time to get it repaired, but the concern was they admitted that they had used non-OEM parts, which was surprising given how much they had charged. After the power steering system was repaired, I took my car in for a brake job. Once again, I noticed issues. I took it back and discovered that the rotors had warped because they again used non-OEM parts. Shortly after getting that issue resolved, the power steering system failed yet again and once more it was due to using non-OEM parts. During one of the many conversations about these issues, the customer service manager told me they fired the original customer service representative who arranged the initial power steering system. I was surprised they would fire a customer service representative over the wrong parts being used. Then it occurred to me that they might be paying their customer service representatives a commission, which would encourage them to upsell price while reducing cost. That would explain why they kept using non-OEM parts on my repairs even though their policy called for manufacturer parts to be used. I then decided to do a little online digging and found that it does seem that Luke's pays a sales incentive to their customer service representatives. Job postings indicate a wage range from $50,000 to $125,000 and state that job skills must include overcoming objections. This would imply that the polite and energetic customer service representatives are paid to inflate price, reduce cost, and sell customers repairs that may not be needed. That certainly appears to be what happened in my case with multiple repairs. After bringing these issues to the attention of management, the service level I received decreased markedly. Twice I reached out to the owner himself via LinkedIn and was told each time he would personally look into it and get back to me. I never heard from him again in either situation. The customer service manager at the location I use promised to arrange a rideshare to pick me up from my office after the car had to be towed after the last breakdown, but the arrangement was never made, leaving me stranded at the office after hours. I arranged my own rideshare to get to the facility and retrieve the keys to a loaner car that was to be on site for me only to find that no keys had been left, thus leaving me stranded at their garage after hours. I had to hire another rideshare to get home and then return to the garage the next day to get the loaner vehicle that was supposed to have been arranged for me the day before. I have since called Luke's twice and left messages on their voicemail, inquiring about my service records so I could understand what other maintenance might be due on the vehicle. My calls were never returned. Certainly, being greeted with a smile, having a nice lounge to wait in while cars are being repaired, and having loaner vehicles available for those who do not have the time or desire to wait on premises are all great! It seems that the clients appreciate it. But at the end of the day, what we all want is a car that is repaired correctly, using the right parts, and at a fair rate of labor. We pay tens of thousands of dollars for a vehicle and must trust that a mechanic will do the right job without taking advantage of us. By apparently paying their customer service reps to inflate pricing and use cheap parts, Luke's has violated this trust. All the customer service hypein the world will not change that fact, and as I can no longer trust them, I will no longer be a customer.

    Top Tier Auto Corporation - usedcardealers - Updated June 2026

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