911 RESTORATION IS AMAZING!!! This will be a LONG but important and REAL review…read more.. Listen - As a top performing real estate agent in Los Angeles I constantly get calls from clients in emergency situations and that are looking for advice in super high stress moments!! And thank goodness I found a team that I can trust, after using so many companies prior that take advantage of people and their emergencies, it's everything to have people you can rely on and that will TREAT YOU RIGHT. From their service to their quotes and follow up... you don't have to think twice about "who you're using" in that stressful situation. Lemore and her team always take care of me and MORE IMPORTANTLY they take incredible care of my clients. I've literally had 5-6 jobs in the past 2 months in the community I live in and every single time Lemore ANSWERS the phone 7am, 8pm.... Literally 7 days a week... like nobody does that anymore ... NOBODY!!!! She respond quickly, communicate clearly, and handle everything with a level of professionalism that gives me total confidence every single time I refer them. My name and reputation are on the line with EVERY SINGLE recommendation I make and honestly? It's incredibly comforting knowing I have the best restoration team on standby ready to step in right away, take control of the situation, and help me guide my clients through a very stressful experience. Aside from this, you can TRUST they will give you the BEST value and price from the moment they give you a quote... they will always take care of you!!! Thank you Lemore (and team!!) idk what i would do without you guys... anybody that has any questions can message or call me directly at (310) 308-6685. Matthew B. Top LA real estate agent

I was having an issue with mold and called around to different companies to get the best quote…read more Roee was very responsive and came out to do an inspection. He was very thorough in investigating where mold was in my new home and was very professional. The only problem I had is that the quote I received from him was out of my budget. I would have loved to use 911 restoration but I had to go with what I could afford.

After unfortunate events with our upstairs neighbor's HVAC leaking into our unit, we had to find…read moresomeone who would be able to help with water mitigation as well as mold removal. We contacted AAA Water Restoration and were immediately set up with a schedule to come check out the damage. Sean and Brandon were the two that we contacted the most, and they were so helpful throughout our entire process. They took the time to understand our situation (lots of issues) and walked us through what would need to be done in order to get our place back to the way it was. They even gave us a great deal compared to other water restoration companies, which was just the cherry on top. They were able to work with our schedule as we also needed to work with our general contractor at the same time. They made sure to put up barriers to keep anything from spreading to the rest of our house and they got to work. They were able to get everything done within a week and we really appreciate them for the hard work they put into our place! We definitely recommend AAA Water Restoration. Crossing our fingers that we never have to go through this again, but if we do, we'll definitely work with Sean and Brandon again.

I wanted to leave a quick shoutout for Sean at AAA Water Restoration. I contacted him for an…read moreestimate and he was seriously great to deal with. Even though I didn't end up needing to move forward with the work, I was really impressed by how professional and timely he was. He actually showed up right on time which is rare these days. He was incredibly thorough and checked everything out from top to bottom to make sure he didn't miss a thing. You can tell he's a really honest guy because he gave me the straight story instead of trying to sell me on stuff I didn't need. If I ever have an actual emergency down the road Sean is definitely the first person I'm calling.

Full disclosure: I didn't end up using AMC's physical restoration services, but I felt compelled to…read morewrite this review because of Brian's incredible customer service. During a stressful and panicked remediation emergency, I used Yelp to request bids. Brian was quick to respond, exceptionally kind, and gracious with his time. Although he couldn't get a team to my location that same day, he offered to jump on a video call to assess the damage remotely. In a crisis, having an expert willing to guide you--even if they aren't the ones on-site--is invaluable. If this is how Brian treats people before he's even hired, I can only imagine the quality of work he provides on the job. Highly recommended for his professionalism and empathy.

Absolutely! Knowledgeable and professional. Provided a very detailed multi-page report that laid…read moreout exactly what needed to be done to address our mold problem. Recommended.

We had a mold issue in our primary bedroom. Ricky gave a thorough quote and helped to feel…read moreconfident that the remediation scope would fully address the issue. His team set up a solid containment, performed the work to scope, and passed clearance testing with a third party company. They also offered to leave their containment up (including some temp poles) for the duration of my build-back project. The team was careful of my house during the demo which involved carrying large, heavy pieces of shower glass down some stairs and through some turns. The only downside I found during the process was the need to pay for the site visit for the quote. This payment is credited to the bill and it wound up being a non-issue due to selecting BH environmental for the job, but none of the other companies I had out requested payment for the quoting visit.

UPDATE: I appreciate your pride and accountability in your business. We just had very little…read moreconfidence that your bid - the only one for which we paid - was reliable. None of this process was communicated clearly to us. I appreciate the owner's effort to make it right with a refund of the fee. I wouldn't even recommend requesting an estimate from these people. I wish I hadn't. The star is because someone technically came out. They were the only ones who charged a fee to come out, and their inspector spent a total of maybe 50 seconds in the bathroom that had water damage. The person who came out told us would have an estimate within a day, and no estimate. Unlike the other companies that came out, he made no inquiry about the age of the house or mention of required asbestos testing. Overall, his visit did not inspire confidence that any estimate we did get (if we got one) would be valid or accurate (not require change orders). Maybe the reason why some reviewers say they're cheaper is that they cut corners? (We wouldn't know as we never got our estimate.) We were really dissatisfied even with our (extremely brief) visual inspection experience. Communication with respect to the process was not good (as we don't know what's going on). Clearly my short list selection process failed me here. ETA: Apparently they were waiting on payment for the estimate (no one made clear what this process was), which we finally got, and indeed did not include asbestos testing.

Walking into the office Monday morning and finding water everywhere definitely wasn't on my…read moreschedule. A sink in the employee break room had apparently been left running over the weekend, and water had reached several nearby offices. Ursa Pro Restoration responded quickly and worked around our business instead of shutting everything down. Moisture inspections were performed every day, equipment was adjusted as the building dried, and communication was excellent thoroughout the project, The entire process felt organized, and we were able to continue operating with very little interruption.

I recently had my bathroom repaired after a leak that affected the living room below, and I…read morecouldn't be more pleased with the company I chose. From start to finish, they handled the entire process with professionalism and care. The team was diligent, attentive to detail, and took pride in their work, the final result came out beautifully. Pricing was reasonable and clearly outlined in the contract, which I really appreciated. They also provided organized receipts for all materials, which showed great transparency. Communication was excellent throughout the project. They were responsive via email and addressed any concerns promptly. Overall, this was a smooth and stress-free experience, and I highly recommend their services.

We've worked alongside Fix My Home Restoration on projects requiring environmental testing and have…read moreconsistently found their team to be professional, responsive, and easy to work with. They communicate well, care about their clients, and take pride in the quality of their work. Based on our experience working with them, we would not hesitate to recommend them to property owners in need of restoration services.

Fix My Home is a highly professional and dependable company. Darren is a clear communicator and…read moreexpert in his field, providing invaluable guidance throughout the project. The entire crew is incredibly thorough, efficient, and focused on delivering top tier quality. Anyone in need of a high caliber team should look no further.

We contacted Green Planet Restoration after our home was broken into. The intruder shattered a…read morewindow, hid in our gym room, and left blood on our equipment and belongings. It was late at night on a weekend, and after calling several other companies with no response, Green Planet was available and came out promptly. The representative and employees were very pleasant and professional. There was a discrepancy regarding the billing; however, they were very responsive and eager to help me understand the charges and resolve the issue. I truly appreciated their willingness to address my concerns. I would highly recommend them to anyone in need of biohazard cleanup services.

Dave arrived immediately after our phone call. He gave a thorough explanation of the issue of the…read moremold, checked around my house. He was very polite, soft spoken and directive as well as very professional over the phone and in person. His demeanor is pleasant and not-pushy like many I've came across dealing with construction Companies to assist with my homes issues. Thank you Dave.

I'm not one to post negative reviews but this one had to be done. We had a toilet back up in our…read morecondo complex and it flooded our apt. We contacted Servpro to come out to sanitize and check the humidity levels of our walls and floors. They came out and essentially wiped the floor down with a cloth for 20 mins and left. I was upstairs at the time on a call and the technician just left. I then called Servpro and asked them to come back to finish the job we'd paid $1000 (!!) for. The woman who answered the phone tried to tell me we didn't need it even though we had already paid. Once again we'd already paid $1000 essentially for a man with a washcloth to stop by... Long story short, they finally came back and checked the humidity levels and found tons of black mold and dirty water. 2 months and $18k later we've had the walls and floors replaced. Had we not called back who knows how bad the mold would have gotten and the repercussions.

My aunt had a leak in her house and we called Servpro Culver City for help. They gave us some great…read moreadvice and were extremely helpful. They are under new ownership and I was quite impressed with their knowledge and professionalism. Once the leak is fixed, we will definitely be calling them to come do the remediation service for us. I highly recommend giving them a try.

Thorough and professional Response was made quickly. Though…read moreI decided to go in a different direction I believe zimax is a proper option

Zimax operates with the highest level of professionalism. They are always reliable, organized, and…read moredetail-oriented on every project site. Milan and Dayan deserve special recognition for their outstanding work ethic and expertise. They communicate effectively and ensure project coordination remains seamless. For a dependable and capable restoration team, Zimax is an excellent choice.

Fantastic job! Could not be more pleased with the results. And super experienced and kind…read moreinstallers. A small shop in Culver City that's been there a long time. Reliable. Super happy!

Texted about seven people this morning to get a quote for Glass Repair in my bedroom and AAA…read moreresponded the quickest and also gave me the most reasonable price in the fastest amount of time, I dropped off my window frame at the shop and within 45 minutes he was done and I was on my way home to reinstall my window, highly recommend