This review is not about the craftsmanship of the company but a review of the interaction with the said representative of the company, which I think is important for anyone that is thinking of doing business with them. The main issue that I am noting is the lack of communication, professionalism, and integrity of the business. First, the representative doing the estimate was 30 min late to the scheduled appointment and did not call to let me know, I had to call them to find out they were even still coming. Second, after the representative reviewed the project, I wanted him to do, a door repair and fixing subfloor rot, he said he would work on it that night and have something soon. A week went by and I followed up and was told that they had a 'full system crash...and was putting it back together I reached out 10 days later, since I had not heard back, and got no response. I reached out a few days after that too just to check and got no response. My interpretation of this interaction is mainly that if communication and follow-through is an issue on the easy things, I cannot imagine that it gets any better once money and time are involved. If the representative did not want to do the job or give an estimate then just say that, don't just ignore them after you tell them you are going to do something then don't. read more