I love DeCola! The first time I ever went there, I had Emma for my stylist. She is super friendly…read moreand did an awesome job on my balayage! I was so happy with it that I kept seeing Emma for everything! I have never waited a long time, but I wouldn't mind since they have a beautiful waiting area with free water bottles, ice tea, coffee, and snacks! Love DeCola!! And both of my daughter go there! They are happy with their stylists also!

I've seen numerous reviews on here talking about poor service and ironically it seems they are all…read moreby people that do not identify as Caucasian. I had the most terrible service here as a person of color a mediocre hair cut and was left feeling absolutely terrible having the most uncomfortable conversations or feeling ignored. Its absolutely disguisting the type of treatment I faced here and I strongly encourage this business to do an internal review as I will be filing an official complaint for racism and mistreatment of customers.

I ended up here from a gift card that I was given by a friend. The first time I went I got an…read moreeyebrow wax. Which the girl was extremely nice and did a good job. The second time I went I received a facial. I have had black head problems and I need some sort of assistance to help cleanse my face. The girl who helped was extremely knowledgeable and she was able to clear my face from the facial she gave me. I can't remember either one of their names. The first girl I mentioned does the facial waxing & is a hairstylist definitely recommend her. The woman who did my facial has a really cool accent & she knows what she is talking about! Kudos to this place.

I had a deluxe facial yesterday with Liz. It was my first facial and it EXCEEDED my expectations…read more My skin looks amazing and I left feeling relaxed and rejuvenated. I would give more than 5 stars if possible. I booked another deluxe facial as a gift for next week. Highly recommend.

I came in today for a standard haircut. I ended up also getting the shine bomb treatment as there…read morewas a sale going on. I have never felt better about my hair in my life. Brianna was ready right on time, and as I came in I was offered a beverage by the front desk. I felt right at home here, everyone spoke to me like I was family and they were welcoming me in. The shine bomb did wonders for my hair and I definitely recommend it. The standard haircut included shampooing, conditioning, a scalp massage, blow drying my hair, and Brianna threw some curls in my hair as well. Definitely will be back for my next haircut and recommending my sisters and mother, this was incredible!

I had my hair cut today. They were on time and were professional. They gave me a great haircut. The…read moresalon was very clean everyone was very helpful.

I had a deeply upsetting experience at Calista Salon & Spa in West Chester, PA, on 9/4 and would…read moregive negative stars if I could. My appointment was to cut a hair topper I had just purchased and also color my hair to match the topper color. It started with Karen, the stylist who cut the topper. She trimmed the length but did not do the layers I had requested. I let that go and moved on to color with Autumn. She noted the color of the topper which is a light brown with blonde highlights and my own hair which was a dark golden blonde. I clearly asked for just a light, neutral brown, with no red. Autumn reassured me multiple times, but I ended up with a very dark auburn color. She did not apologize, only suggested I come back the next day for a "correction" with Bridget. At that appointment, both Karen, the front desk person, and Bridget initially told me not to worry and that a correction would be made. Bridget explained she'd color over with a deeper brown and add highlights using a protective treatment. However, after mentioning I assumed this would be complementary, she left to talk to her 'manager' Patti, and came back saying they would not correct my hair because it might cause damage. I offered to take full responsibility, but after over an hour of waiting, Bridget said she had other clients, it would take 6 hours(!) and nothing would be done. I said I would not leave until speaking to the owner, Don, and finally was led to his basement office, where Karen (front desk), Bridget, and Patti stood by while Don confronted me. Instead of helping, Don berated me, blamed me for buying the topper, and then tried to bribe me into signing a waiver promising not to write a review in exchange for a refund on the cut. When I refused, he became hostile and intimidating. He said I would be sorry. Shaking and in tears, I called Platinum Hair Salon in West Chester. Their team, including the owner Gabby, was kind, professional, and fixed the color to a medium neutral brown with highlights. Gabby even properly textured the topper. The entire process took less than two hours and did not damage my hair. They were all appalled at the treatment I received at Calista. My experience at Calista was shocking. The lack of professionalism, accountability, and especially the threatening behavior from the owner left me shaken. I cannot recommend this business and would strongly caution others.

Beware charges for services you didn't receive. I had a cut and foil. After the assistant shampooed…read moremy hair she asked stylist if I needed toner. Stylist looked and said, "No, it looks good." Assistant said, "I thought so, just wanted to check." Stylist said to "just give her a heavy condition." Cleaned out my purse a few days later and came across the invoice.$275 cut and color, $25 toner. I called and left a message at the salon and someone named Karen called me back and said the stylist said she applied toner. Nope.

A few months before my wedding, I was in search of a good salon and really needed to find one for…read moremyself and bridesmaids the day of the wedding. I reached out to the contact for the Avante on the Go services and got pricing and stylists for myself and wedding party for the day of the wedding. I immediately scheduled an appointment with Krystal for a cut and color. She is awesome!!! We chatted about the wedding party and what I was thinking for the wedding. I was able to go back a few times before the wedding including my trial. She was able to give me an updo for my bridal shower and Danielle did a mini makeover, so I felt my best on the day of the shower!! The wedding day was perfect. Krystal and Bella did a truly awesome job and every girl was VERY happy with their hair style. They drove into the city bright and early and had everyone finished with time to spare. I will be going back to Krystal for my regular cuts / colors. I recommend her and the salon to everyone!!

I have been going to Avante (now Kindred) for about 5 years now and I love it. The salon is very…read moreclean, good products in house and the scalp massage OMG. Check in and out is easy and parking is close. I love my girl, Caitlin. I would highly recommend Kindred to everyone!

Weird experience between last visit and this visit. Must have raised prices ...no notice. No…read moreprices listed in the salon ...paid 55 dollars in May and in July charged 170.00. Only added a trim. Website is clunky and errors out. No prices there either. The atmosphere is not salon like at all broken furniture and old armoires. Hard to justify such a price hike but in any event would have liked a heads up. Won't return.

Excellent service and great salon. I've been going to Kate for many years now. It's very family…read moreoriented. Love the personal attention. Michelle the owner is awesome too. Highly recommended to all those in area. Very affordable / great value.

I'm a new customer, and I was very pleased with my salon experience today. I had a shampoo, scalp…read moremassage, cut and blow-dry by Mackenzie. She did a great job. I love my new hairstyle! The staff were very friendly and also helped me with the steps (I'm having some temporary severe leg and foot swelling from the IVs I had while in the hospital, and walking is difficult). The salon is so pretty and clean. The salon experience was relaxing, which I really needed after my illness. I'll be back soon!

I have been going to Belle Vie Salon for many years! I moved to NJ and still come back every few…read moremonths. I love the salon & always see Geena. She has kept my blonde highlighted hair long & healthy! Not an easy task. She is so talented and amazing at cut & color. I am so thankful!

I had a hair appointment here on Friday 1/24. Asked for a halo hilite. When i was waiting for it to…read moreprocess my scalp was burnng. I didnt really think much to it. But it got worst when I came home the buring got worst and the back of my hair the blonde looks soo damaged and breakage, also red mark indicating a chemical burn. And I paid $180. Called to see if they could come up with a refund. And they said they don't issue refunds. They only offered to come in to fix it but why would I even come back if they burnt my skin!

LOVE THIS SALON! They are VERY Covid Safe:) Temp check and forms to fill out. Michele is an AMAZING…read moreStylist. She took my hair for a brown/ red to a Blonde in the matter of a couple of hours. During that time too she gave my daughter an Amazing elevated bob cut. That looks GREAT! Their prices are to good to be true. All the staff was great. Receptionist, salon assistant, even the other stylist made for a GREAT day.