The best will explain all procedures. Give an estimate on cost and how much time to complete.read more

I had a tire with low pressure and came to ask to get it filled. The man at the desk said there was…read morenothing he could do and said the only option was to come back 4 and a half hours later. He was very rude.

Top Notch, Highly Recommend! Excellence in Customer…read moreservice, Professional, High-Quality Work, and their integrity is beyond reproach! Why would you go anywhere else? Thank you West Michigan Auto Body! Well Done!

THESE GUYS ARE AMAZING!!! The people are fantastic. Their work is impeccable. We had door damage…read morefrom a small collision. The car now looks brand new again. In a world where customer service no longer seems to matter, these guys knock it out of the park. I HIGHLY recommend them to anyone needing body work on their car(s).

Workmanship is "standard". Customer service is "poor". Maintaining quoted timeline and in budget is…read more"bad". My project went twice as long as promised, and cost me twice as much as what I was quoted. Furthermore, things I was promised were not completed. I was to the point I just wanted my truck out of their shop. The shop is messy and unorganized. Trying to speak to Dan (who has a hearing aid) is impossible. Dan is a nice guy but promises bigger than he can deliver. Overall, the work was o.k., it'll just take awhile to get the bad taste for the overall process to heal....

pulled me out of snow bank & towed to shop. The guy was very…read morerude & condesending. He smoked in truck while transporting me. Learn how to talk to people & be nice. I will never use them again.! would not recommend. Awful experience!

Excellent Towing Service! Nicest fleet of tow trucks in the area!…read moreGreat to work with Highly Reccomend!!

i have been using Lee's collision for body work for several years. Although no one wants to take…read moretheir car in for body repairs, I don't know if any place in West Michigan that is more reasonable, or does a better job. Jeff and his team are professional and responsive to any questions you might have. And the bottom line, they do beautiful work! So, it is without hesitation that I recommend Lees Collision in Muskegon. Than you! S. Vitto

I had Lee Collison center work on my lexus 2007 ls460. They did a awesome job. Thank you. I will…read moredefinitely come back if my car needs auto body repair. A++++++

This place practice deceptive business. They tried to say that they had fixed my car, gave a…read morerefund ,they did not give me no refund) then gave my car back to me, without me paying. They can not be trusted I had to call the Police to get my car back from them. Who work on a car and release it before it is paid for and they give the client money? I had my car removed from there and will never go there again, even if I have to take it to Grand Haven or Grand Rapids. Jordan is Crooked, I am sure I am not the 1st person they did that to. Jordan has deceptive business practice, they actually told a Bald face lie to say they fix my car and I didn't pay for seven years they didn't send any notices.

Love this place they got my vehicle is asap and fixed it with in a day Appreciate them to the…read morefullest I recommend this place above all

Don't bother with this place. Poor quality work and they will not stand behind it…read more They replaced my exhaust manifold and within a month is was leaking again. When I brought the truck back to them they denied that that manifold was leaking, but also claimed that the noise I was hearing was lifter tick and my engine was failing. Turns out they left the head with stripped threads and 1 bolt just free spinning in the head. They also did not install the head shield correctly. It was missing 1 nut, was crooked , loose and rattling. Prefered Chrysler service called it an absolute hack job. Confirmed the exhaust manifold was leaking, and that my engine was sound. 1 thread was completely stripped out with zero threads left. The hole needed to be heli coiled Do not give this place your business.

Fantastic service! I have been going to S&T Automotive for several years for exhaust on my…read morevehicles, and I'm extremely satisfied with the service they provide. Skip and Tammy make you feel like family and go out of their way to make you happy. If you want that home-town feel, with over the top service, S&T Automotive is the place to go. Awesome place to do business with!

Zero rating for effort. Vehicle repair not done. Questions went unanswered. Had to take automobile…read moreto a local mechanic and fixed it same day. Business depends too heavily on impersonal texting rather than talking directly with customer.

I paid for an oil change and a tire rotation. They did not do the rotation. I know because only…read moreone valve stem has a black cap and the other caps are green. The tire with the black cap was still in the same spot. When I went back, I was told that the tires were rotated. Andrew said, "my guy says he did it." I explained how I knew they weren't rotated. I then asked, "How do I know, you did the other work. He replied, "You have to take our word for it." They should post that. So unreasonable. Their loss. I had more work to get done, but I will take my car to the dealership. $40 is a fair price to learn that a company is dishonest and totally devoid of ethics. So glad I know how these people really are. If you take your car here for a tire rotation, mark your tires and take pictures. My next step is to file a complaint with the state. BTW. They charge more than the dealership for a tune up. Way more!! Dealers charge about 5% more for an oil change, but you get so much more, including a professional print out that tells you how much longer you can go before you change components. Also, the Ford dealership gives you synthetic oil.