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    Torrid

    3.2 (6 reviews)
    Open 10:00 am - 9:00 pm

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    2 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    8 years ago

    Rude customer service .. They rip you off with the pricing of the clothes then won't let you return them will never shop here again

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    Lane Bryant

    Lane Bryant

    2.5
    (2 reviews)
    3.2 mi
    $$$

    I'm a fan of lane Bryant. Lord knows, it's hard to find good plus-size clothing stores that are…read morereasonably priced. Unlike department stores, the selection here is modern, not "grandma's style". This particular store use to be on Brice Rd. But since that section of town is losing appeal, they decided to move by Walmart - much more business and general traffic thru this part of town. The design of this store is new. Sleek colors - white, light greys - a refreshing view, and the space does not look "crowded" with product. Since this store is closer to family, I'm sure I'll frequent this establishment more on Sundays. Nicely done!

    This brand as a whole has gone way down in recent years: the styles they've chosen to sell make no…read moresense--ruffles, cold-shoulders and slits, thin materials and skinny styles, loud prints on the top AND bottom, and the materials are sometimes very nice but more and more they're see-thru, thin and rough, strings hanging down, odd shaped necks, arms disproportionated to the body, etc. This used to be a brand plus-size women went to for professional clothing, now you can't even find slacks in store most of summer and spring in favor of "Coachella" type wear. This brand has also been suffering from major promo/ sale issues of late. For awhile they seemed to always have a Black Friday-type sale of BOGO 50% or whole store 40%, the problem of course being last week you purchase things at full price with just a $25 off $75 coupon and now it's BOGO plus coupon. Now this year with no warning the brand decided to start being very stringent in how the in-store sales are combined with their coupons, rewards, and cheques to the point you can no longer combine a clearance price items with your own reward money half the time or a coupon code. And sometimes you can in store and not online. There's also basic useless promos: ie the whole store goes on sale 40%, and clearance is 40% but they only took $2-5 off the original price so clearance isn't actually clearanced compared the rest of the store and you won't be able to use your coupons on any of those items and won't know unless you go over your receipt In this store I found the girls a few times rather unceremoniously told me the price was "this" because you can't do "that" with the coupons and store sales. I've been shopping here for decades and even worked for the brand and it was never a problem, so I politely stepped away and checked the online site and noted you could combine 1 of the 2 coupon things I was attempting and when I mentioned it the sales lady agreed to try but didn't seem happy (in the past a salesperson always rang things up and tried coupons without ever giving you grief, now they won't even try them--I think it's because their computers suck). When I worked at this brand in the recent past, and shopped here always, managers made it clear that stores should do whatever was possible to make sales because store sales goals were so high and I was a bit surprised that policies had 1. Changed on coupons and 2. Stores no longer wanted to match online (especially since stores send out online orders now, they don't all come from a warehouse). I also haven't been a fan of this branch's selection of merchandise from the brand, which tends to be the very basics. If there's a trend-ish piece or a new piece on the website it won't ever get there or it seems to take a very long time to get to this store compared to Easton or Polaris. I will say whenever I've had friends with me I've talked them into looking at bras or getting a fitting and the people for that area have been excellent

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    Old Navy

    Old Navy

    3.4
    (7 reviews)
    3.4 mi
    $$

    One of my friends put a post up at the store been in shambles. I came in this morning to find a…read moredress to wear this afternoon. Found a great dress and awesome price and received great customer service from young lady named Kendra. I know the store gets a bad reputation sometimes of it being messy however the store is very neat and clean and orderly this morning I believe it's the customers that come in a make the big masses and the staff may not be able to keep up with cleaning up for such a large volume of items. At check out Galena was the cats meow. Smiled friendly gave information about my product. She was great too.

    What a joke the cashier was oblivious. She started to ask me to open a card. Then she started…read moretalking on her walkie. She said, "Finally the line died down. I don't want to jinx us." She then replied something about go backs and said, "Is there someone coming to relieve me at 7?" I laughed because she was so unaware of me. She didn't notice but yelled over the line to compliment a coworkers outfit. She then turned to the other cashier and said, "I always tell her she is pretty." Then she looked over me and said, "Maybe I can guilt the next people into opening a card." Last time we were here the greeter was yawning and texting and didnt look up. Not sure what is going on but there always seems to be a team working that is oblivious to the customer. Hey sales people sorry we bothered you to the point you had a long line. Geez!

    Photos
    The Eminem's M&Md family of chocolate bars
    The Eminem's M&Md family of chocolate bars
    So disgusted that the greeter couldn't be bothered much with those entering because he was texting.
    So disgusted that the greeter couldn't be bothered much with those entering because he was texting.
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    Burlington

    Burlington

    2.5
    (21 reviews)
    3.4 mi
    $$

    It's not that anything needs improving, it's just that, well, since I haven't been to this…read moreBurlington in quite a few years, this location has changed in their store setup, offerings, basically the demographics have changed causing them to have to change with the times or die trying. I will preface that my niece and I stopped in the day after July 4th, so they may have had a better selection prior to the holiday and just may have been hit and not yet replenished. The selection was just, um, seriously lacking; both in their clothes and home goods. I remember Burlington being a slight step above, say, TJ Maxx and Marshall's, but this trip was opposite. My niece didn't find anything on her wish list for college. I'm thinking I'd probably have to become a regular weekly bargain-hunting customer, especially frequenting the store on truck days.

    While waiting in the Line the Manager felt it was best to pull my cart to the side and call people…read morewho only had 2 or 3 items ahead of me. Had I been asked I probably wouldn't have minded. When I asked her why she was calling people a head of me, She stated, "she needs to get her line down". After waiting in line for 15 minutes and to be what I thought was next in line. Just to be completely disrespected. I just walked out, leaving my $300 cart sitting there. Not only did this business lose money but now you have to put it all away. I get what she thought she was doing, but she obviously is not well versed in business. I do most of my shopping online and today was just a reminder to keep it that way. People suck!

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    Burlington
    Burlington
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    Maurices

    Maurices

    1.0
    (2 reviews)
    9.3 mi
    $$

    I have been to this location a few times and each time I have left disappointed. The employees…read morealways appear irritated by questions or requests for assistance. Rarely I am greeted and if I am it's with an attitude. Today in particular the employee slammed her iPad down when we asked to pay a bill. The tone of her voice was unbelievably rude. Unfortunately I will not be returning to this location due to my previous interactions with the staff.

    Do not use your credit card here! Do not shop here. I made…read morea return on 12/15/16 and today 1/31/17, I am still waiting to get my money back. I've called the store and gave them my transaction information/name/phone number at least 3 times, I've called customer service and I've emailed. NOTHING. I have my receipt from the purchase and the return. No one cares. I've contacted my credit card company to file a dispute, and just faxed them a copy of my receipt. I gave the customer service one last call yesterday, and was put on hold while they called the store (again) to look up my info to see what happened. I was supposed to receive a call last night after they figured out the problem to let me know if I could come into the store to just get my money back, or what. GUESS WHAT?? NO ONE called me. Shocker. I will never do business with a Maruices again. No one at this store cares about customer service. How would they like it if they returned merchandise and were still waiting to get their money back over a month later? Not to mention all the time I've spent on the phone, looking up phone numbers, email, etc.

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    Great girl, Mallory!

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    Great girl, Mallory!

    Torrid - accessories - Updated July 2026

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