Yelp led me to Total 1 AC and Heating, and this was the best experience of its kind I have had in 30 years of home ownership. I always question when a reviewer refers to a business owner by name--is this reviewer a friend? So when I tell you that Dan is incredible, know that it's true. My heater and air conditioner have been broken beyond repair for years, and I'd had repairmen come out before, but their quotes for a new system were so high that I lived with heat and cold year-round for almost a decade. Dan came out early the day after I called, and he said I needed a whole new system--both the heater and air conditioner (condenser) were totally shot. As he inspected the wreck, he saw that the drywall it was sitting on (which was so gross it was embarrassing) also had to be torn out and replaced, along with all the insulated piping that ran across the ceiling of my garage. He said he'd even have to drain my water heater and move it to get the work done. Dan took the time to explain every detail about what I needed, and as the problems mounted I thought--oh no, I'm going to have to wait at least another year to save up for this work. But when he wrote up the quote and showed it to me, I was so surprised. It was so fair and reasonable, lower than a quote I had gotten perhaps five years ago (from a shyster salesman at a big company)! But when you hire Dan, you get top of the line, professional service at an amazing price. He is the kind of contractor you probably think doesn't exist anymore--a small business owner whose work exceeds your expectations, and whose goal is to make sure you are satisfied. He began the work a few days later and said it would take only one day. (I thought--no way!) His two-man crew had to deconstruct part of my garage and found that rats had gotten into the area beneath the heater, which required additional work to replace more wood and drywall than they anticipated. Then Dan discovered that the pipes were totally blocked--no air could get from the heater to the house. At every turn, Dan and the workmen had to do more work than he originally projected. When the system was finally in place, he checked the vents inside the house and did some adjusting; the vent in my hall that sucks air in was bad, so he removed that and promised to come back the next morning to install a new one. He spent a couple of hours observing the heater, changing the filter and making adjustments so the system ran perfectly. It was well past dark when Dan left my house, and he returned the next morning on time and installed the new vent cover. He waited until that last detail was perfect before he accepted payment. (Try to find another contractor who is THAT honest!) And now--I have heat in time for the cold snap and will have cool air this Summer, and the system and high-tech thermostat work perfectly. If I could only use Yelp once in my life, finding this company would have made it worthwhile for me. If you ever have a heating or air conditioning issue, or if you have let your system go as I did, don't accept what the big companies tall you. Call Total 1 AC and Heating and talk to Dan's wife Lynn (yes--I even got to know her on the phone--she is so nice), and she will have Dan out there in a jiffy. You absolutely cannot go wrong with these remarkable people. read more

Excellent, Quick, and Friendly service. Solved the problem with A/C quickly and for a good price.

Lynn was great over the phone, she was able to give me an idea on what may have happen to my faulty AC unit after giving her a brief description of the problem. When Dan showed up, he knew exactly what needs to be done to get the faulty unit back to life. He was very knowledgable and a great person to do business with. His price is fair and won't upsell you anything! He was flexible and willing to work with my schedule. He also gave me a few simple DIY maintenance tips in helping to keep the AC unit running smooth.. It is true, there are no trip charge... Thank you again Total 1!! read more

Dan was recommended to me by my neighbor at the condo unit I own in Pomona. I set up an appointment with Lynn, the office manager. Since I live out of town and had limited time to spend on the day of the appointment, Lynn narrowed down the appointment window to within an hour. Dan showed up in time. Initially, he diagnosed that the motor on the condenser unit was bad. He gave me a quote and while working on the unit, he also discovered that the fan blade was frozen on to the motor shaft because of heavy corrosion. He ordered a new fan and told me that he won't charge any additional amount to what he initially quoted me with. Unfortunately for me, when Dan came back and installed the motor and the fan blade, he discovered that the compressor on the condenser was bad. I have not operated the AC in the three years that I've owned my condo. Dan did not charge me for the work he did because my ac problem was not fixed. This alone was impressive. Additionally, he did not try to sell me a new unit but instead, gave me an option of replacing just the condenser. He explained to me the advantages and disadvantages of replacing just the condenser or the whole unit. I would say that Dan is very honest and Lynn, his office manager is very nice and accommodating. I may not have ended up doing business with TOTAL1 but with the way they treated me, I would say that they have provided me the best customer service compared to anyone. I can honestly say that TOTAL1 will not rip you off. read more

Great experience! Lyn was friendly, professional and very courteous (she even called to give me a more exact time within my window!). Alex was professional , thorough, knowledgeable and friendly (he was very patient with my little kids who were interested in what he was doing)! I will definitely call them in the future! Thank you! read more

Excellent service - easy to schedule Reasonable price and fix the problem the first time. I had another joker who didn't know what he was doing and costed me $$$ Total one showed up fixed it and no issues afterwards - highly recommended read more

DANNNNNN IS THE MAN!!!! so fast and reliable. I found him on yelp and called him and he picked up even though it's 7pm. I was lucky since he was in the area working on another house and said he would drop by after he was done. THANK GOODNESS. I was so desperate for ac that I waited outside when he called me and told me he was only a mile away. After my initial call, he arrived at my house at 7:30. My ac was working but not blowing cold air. He fixed it in a snapped! literally 15 minutes later. He was so friendly and I ask a lot of questions cause I was curious and like knowing what happened. I was probably annoying but he smiled and answered all my questions. I imagined a pretty large bill, but it was a fraction of what I thought it would be. THANK YOU DANNN FROM SAVING ME FROM THE ONTARIO HEAT!! :) read more

Lynn was super quick at getting back to me via Yelp and was prompt to schedule an appointment for the next day for our broken furnace. We decided to book with Total 1 AC & Heating because they don't have a trip charge and we are so happy we did! Dan arrived during the 2 hour window and was able to quickly diagnosis our issue and get our heat up and running! Price was fair, work was efficient, scheduling was easy and very professional! read more

We are out of their service area but the lady on the phone was extremely helpful and spent about 10 minutes giving me 5 trouble shooting ideas to try for our AC unit not working. read more

I think that all the 5 Star reviews say it all. I've always been on guard with repair men since the day I called a plumber who wanted to charge $450 for a job that cost me $25 to fix, thanks to YouTube. Dan actually gave me instructions on how to fix my AC over the phone prior to our scheduled appointment and wouldn't accept my offer to pay for his help. It kept me and my family cool for the night however had to call him back because as it turned out, there was something more serious going on. It turned out that my circuit breakers needed replacing. He diagnosed the problem and it didn't cost me an arm and a leg to repair. I've recommended him to everyone of my employees. You can tell that Dan wants to earn your business by providing you with an honest service for an honest price. He's on my short list of good and honest contractors and if you use him he'll by on yours to. read more

I waited a few months to make sure I could tell you that I am 100% happy with this company's products, technicians, installation, ... from beginning to end! You could not wish for anything better other than being able to give them more stars! Luv luv luv my new AC / furnace, duct replacement, whole house fan, and ecobee thermostat. read more

Wow!!! It so refreshing to deal with a true professional with excellent customer service. Dan and his wife are very knowledge in there field, and are ever so helpful. Dan was punctual, and true to what we needed. No up charge BS!!! He even stuck around after and answered any questions we had. Thank you so much Total 1 AC and Heating. read more

The Best. I really want to thank Dan and Lynn at Total 1 AC & heating for their service. It was a hot summer day and the AC stopped working. I was expecting a major issue but Dan showed up on time and told me it was just the capacitor that needs replacing. He even replaced some of the old worn out fuses without charge. Such honesty, reliability and professionalism is hard to find now a days. I strongly recommend their service. read more

My AC stopped working in a rare hot and humid day. With a pregnant wife and home remodeling in progress I went into emergency mode and called a well-reviewed local company for a diagnosis. They charged me $70 for the call, diagnosed the problem and recommended a replacement unit. A second guy also did the same but he also tried to sell me a unit. I decided to get one more opinion and found Total1 here on Yelp. Dan saved me thousands by properly diagnosing my problem and performing an effective repair (the company that charged the service call refunded my money after I informed them of their misdiagnosis). AC works great and now I have an honest and knowledgeable HVAC company that I can trust. read more

Of course our AC had to fail us last week when it was in the high 90's. I called another company and they were not taking new customers but left me the number to this amazing company. I'm so glad they did. I knew the chance of getting someone out immediately was not gonna happen because I called several other companies and they couldn't even give me an appointment. I called and spoke with this sweet woman named Lynn. She scheduled my service for one week and she gave me the choice of the times slots she had available. I chose 4-6pm. One week later, Dan shows up on time and in my requested time slot, He thoroughly explained everything he was checking. I've never felt so at ease having a "service man" here at the house when my husband isn't home... What a great guy Dan is! No more than an hour later my AC is working better than it ever has. He made sure everything was working, that the house was staying cool, and even gave me tips on how to make the AC work better. Don't be fooled by companies that only charge a "small fee" to come out and diagnose... You get what you pay for. What I paid for was great service, reliability, and someone that really knows what he's doing! I'm hoping that I don't have to call them back for anything, but if I had to recommend AC service.... I would most definitely recommend Total 1 AC & Heating! read more

Dan has been servicing our AC and furnace for nearly 8 years. He is super honest and competent. Definitely recommend him.

Honest business people with no overselling. You'll have a quick response time and Lynn is so familiar while walking you through the process.

I had such a great experience with Total 1 AC & Heating. I called them in the morning and they were out that afternoon. Alex showed up and he was amazing. Our A/C unit was not turning on and he troubleshooted and made a repair. The unit was working and I was ecstatic, but Alex was not satisfied about how it was sounding. To me it was fine and the air was cold again. Alex continued to troubleshoot and found the real issue. He fixed that and I could then tell the difference in the sound he was hearing. With that said, he could have easily left the first time and know that he would be back for an extra charge to fix the other issue, but he did not and fixed everything then and there. These are the kind of companies and technicians that are hard to find. I just want to let everyone know that you won't be disappointed calling Total 1. Thank you so much Alex! read more

I found Dan based on the Yelp reviews, and let me say I was not disappointed. I tend to be skeptical when it comes to things like cars, plumbing, and HVAC, but Dan was very helpful and shared his expertise with me so I was comfortable with the diagnosis and repair of the problem. Thanks Dan! read more

Amazing, Alex was here, did an evaluation and gave me options. I have an older model AC system and keeping it running was my choice. He is meticulous in his workmanship and answers questions thoroughly and let me know the possible problems by doing so. Lynn who answered my call was excellent, even stating that they were booked for that weekend and maybe If I wanted immediate service I could try elsewhere "kinda like a miracle on 34th street" I am glad I waited!! A total overhaul of the electrical wiring and relays and it is up and running all in less than 5 hours of work. Highly recommend!!!!!!!!!!! read more

What can I say this company is wonderful and honest. My new unit that was 2 years old wasn't cooling down. Turns out person that put it in previously didn't do a good job. I felt like I got ripped off. I'm so thankful I googled and I found Total 1AC. They honestly saved me. Lynn is wonderful she heard my dilemma and tried to help me. She knew how stressed I was. I Never thought I would have a problem with a new air conditioning unit. Dan came out and let me tell you he knows what he's doing. His crew was wonderful as well. They fixed my air and I feel like they saved me and my family from the Hot Ontario summer that is coming. I can't thank them enough. I learned a lesson from going from a bad experience to a good one. If I ever need to I will definitely call Total 1AC. read more

We were not able to use this company because they didn't service our area. However, Dan was kind enough to recommend Mario from Good Quality Heating & Air who was tremendous. So the 5 stars is for Dan. Honest guy with good judgement. read more

Reviews are very accurate (except the one about Lynn being rude and unprofessional) I found her to be quite organized and provided excellent communication! Dan was straight up and told me the exact situation and the steps needed to solve my problems! Thank you both very much..... Problems solved!!!!!! read more

Dan is the man! Took care of my problem and explained everything along the way. He came out on a service call from my home warranty. Even without the home warranty, I will continue to use Total 1 for all future HVAC needs. When you find a company you trust, and it feels right, you stay with them. Dan and Lynn really know how to take care of the customer. Very professional, thorough and courteous. read more

I highly recommend Total 1 AC & Heating. Dan is very nice, helpful and he will make sure he fixes your problem. He was very good at explaining everything he did and he also had some great advise. The customer service of this company overall is awesome. I spoke to Lynn on the phone who made the appointment and she was extremely nice. They even came out on a Saturday morning to fix my problem so I didn't have to miss work. Price was reasonable and service was great. If you have any problems with your AC or Heating and want a true honest repair and great customer service be sure to call them! read more

We would definitely recommend Dan and his company! He was nothing but honest and did a great job! Very knowledgeable!!

Wow!!!! Number 1....I get a return call. Believe me, that's a biggie. Number 2...Showed up on time!!!! Number 3....Knew exactly the problem once I explained & had my technician watch...Number 4......This whole a/c, heating unit is the one originally installed 36 years ago. We talked about all its issues & quirks & yet the technician never tried to upsell, upgrade, tell me anything else was needed. Number 5.....He was quick, efficient, friendly. Oh & number 6...The repair price was very reasonable. Thank you!!!!!!Client for life!!! read more

I called with a heater problem and even though they don't do work in my area they were very kind and helpful and gave me some possible things it could be and recommended someone in my area. Thank you total 1 AC & heating. read more

My heater was having issues for a while, I believe a wiring issue. We would go out to the box and just tap on a wire and it would start up, but then the heat stopped working and it was only blowing out cool air so I called Total 1. Dan came out the same day and worked on it for a good hour before determining it was an issue with the circuit board. He had his wife bring the circuit board down to my house and replaced it. We thought it was fixed, but 30 minutes after Dan left, it started blowing cool air again. I called him and told him he could just come back tomorrow since it was already 5:30, he insisted on coming back to fix it. Dan came back, messed around with the heater and waited another 30 to make sure it stayed on. This morning I got a call from Dan saying that he thinks he may have misdiagnosed it and he would not be charging me for anything and that I would still get a 1 year warranty. I told him to at least charge me for coming out, but he insisted that they are an honest company and did not charge for service calls. It's nice to know that there are still honest people around. I will be recommending Dan and his company to everyone! read more

Can't say enough good things about Dan and his service. Very experienced at knowing what the problem is or isn't and is straight forward with prices. No commission so if it's not needed he won't just make up something. Very honest is what I'm saying which is hard to find these days. I would recommend him to anyone unsure and looking for honest and with great knowledge of his craft. read more

Our heater was acting up and my husband called spoke to someone and was able to have them out within a day. The customer service was hands down great from the first phone call to the tech coming. He was very nice and was able to fix my problem in no time. Definitely recommend them. read more

I was referred to Dan by a coworker, and I was hoping all was well with our AC. Turns out the issue was far less than what we were originally quoted. I have to say, Dan will not steer you wrong, knows the business, and is more than reasonable. We were told our whole outside unit would need to be replaced, but Dan the man came out and saw that it just needed a little maintenance, and POW, AC ON!! He also helped with the airflow in my room and a filter. I will tell you all this, if you don't go with Dan, you will just be wasting your time and money. Thanks so much Dan... read more

Mario did a great job! Friendly, fast, and honest! I would recommend them and I would definitely use them again.

So not only do they do residential but they do large warehouses too. Great people to work with. Prices can't be beat. They will defiantly be the ones we go to for now on. read more

Thank You soooooo much Dan for coming out today and fixing my A/C, called him and was able to come out in this 100 degree heat. Thank God it was only the motor to my old A/C he had the part and fix it in one hour and this is why I won't go with anybody else thank you!! read more

If I could do 10 stars I would! Dan was great! Honest, upfront, helpful, and provided some guidance as to how to save money on our electric bill...and also shared some great places to eat! It was a pleasure having him work on our AC that had previously worked on by a lesser qualified individual. Thanks Dan!! read more

Dan came and helped me figure out what my problem was. He saved me money and helped me understand what i needed to do to fix the minor problem, which i thought was much bigger. I recommend this company for their customer service and integrity. read more

Dan is the best. I had a breakdown on my unit and they came within 2 hours on a Saturday to fix it. Reasonable prices great service.

I had to have my blower replaced at the end of the summer. Total 1 fit me into their busy schedule during this heat spell the next day. Dan showed up saw my unit and said, "start saving!" Not exactly what I wanted to hear, but he was right. My unit is approaching 40 years old and has been doing the best to its ability. He fixed the blower in a few minutes, and my AC was back to work. Well, a little earlier than planned, I now need a new unit due to an electrical outlet malfunction that fried the unit. Fortunately, insurance company is replacing the unit for me. Unfortunately, they want to use their contractor. I called Dan to give me a quote hoping they would work with him instead. He even credited me for the money spent three months ago in the quote. Dan is a straight shooter not looking to get over on you and offered flexibility in all the work related to the job (platform, drywall, etc.) Lynn will answer the phone when you call and you will be treated professionally and with a family friendly tone. I'm sad to say I can't use Total 1 for this job, but I will recommend them to anyone that asks. read more

Dan, Debbie and company are great!! I experienced great customer and professional service. My air conditioner stopped working completely and I called them and they were very helpful from beginning to end. I would recommend them to friends and family. read more