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    Steve's Five Star Service Cooling, Heating & Plumbing

    4.6 (585 reviews)
    Closed 7:00 am - 5:00 pm

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    10 minutes

    Response rate

    100%

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    New HVAC unit by AC Pro
    Minh C.

    My 20+ HVAC unit broke over the weekend and only Steve's five star service was able to accommodate a same day appointment. Christian came and recommended a replacement but that he'll get the system running long enough for replacement. I ended up getting a new system and was able to get an install date 2 days later. Jose, Dan and Jessie arrived on the day of install right on time. They were very professional, courteous and did meticulous work. Whatever questions or concerns I have they addressed and answered it well. They got the work done pretty timely and the system is going great. They took the time to went over everything with me including all the parts installed and how to use the new thermostat. Jose is awesome! The price I got for the system was reasonable and the office was quick to get back to me about any questions. I appreciated the work done and the service. Would recommend!

    The new air conditioner.
    Tonya G.

    Steve's 5 Star Service recently installed a new HVAC system in our house. They were $6,000 less than a prominent competitor we had used for 20 years. Jose, Brad,Jessie, Jon and Steven Wood were the installers. They were so professional, friendly and kind. I wanted to make them all lunch but they declined. They were in and out in one day and cleaned up their mess before leaving. I strongly recommend them for your HVAC.

    Kaleb and Will did an amazing job replacing all 6 of our toilet seats and snaking drain! Quick, friendly and  knowledgeable!
    Michael D.

    Will and Kaleb did a great job at our house! Fast, efficient and knowledgeable! Highly recommend!!

    Angel with my 90-year old mother
    Evamarie P.

    I highly recommend Steve's Five Star AC! It was so easy to book an appointment online. My parents are 90 years old and their AC went out. Steve's arrived on time the next day and Angel the technician explained everything. He showed me videos and drew diagrams. We were able to get my parents a new well priced unit the same day! Thank you so much for taking care of my parents during this heat wave.

    Jaime Cece O.

    Jon and Jose were freaking awesome! They did a fantastic job, super professional and hard-working. They even took the time to explain what they did and how to change the filter and make sure I understood the thermostat which was super easy to handle after their tips, they took the time to answer all my questions. Their customer service representative. Tamara was also very helpful very polite and professional and was able to schedule me an appointment the very next day. I would recommend this place 100 times over. The service was top-notch. Thank you Steve's five star service!

    We called this company to give us a quote coz the AC at my house in Rialto just stopped working for days during this hot summer. We found out that the AC was maybe over 20+ years from the original owners. Supervisor Angel waited patiently and gave us a good quote and matched up the other company's warranty. The techs Andy, Jesse, Chris worked hard in my attic and at the backyard at a 105 degree weather with no AC the whole day. Jon, the manager came the next day to finish up the wiring and make sure everything worked. I asked them to change my thermostat as it's included and they guided me from the main control and with the phone app. They even have a tap to pay to make payment easier. These people have good customer service and I will recommend them to my families as well.

    Our there techs for the day.

    I'm extremely happy that I chose Steve's Five Star Service. When our AC went out on a Thursday during the summer heat in Fontana, I started looking for a company with a strong reputation and consistently good reviews. Steve's Five Star Service kept appearing on my list, and after my experience with them, I completely understand why. Angel came out that Saturday for the consultation. He was professional, knowledgeable, and honest about what our home needed. He carefully explained our options and walked me through the entire process, so I always knew what was happening and never felt left out of the loop. I also really appreciated the text updates letting me know when the technicians were on their way. The arrival times were accurate and made everything much easier to plan. By Tuesday, José, Jessie, and Brad arrived around 9:00 a.m. to install our new 3-ton high-efficiency heat pump system. They kept me updated throughout the installation, answered my questions, and completed everything by about 5:00 p.m. Their professionalism, communication, knowledge, cleanliness, and attention to detail were outstanding. The installation looks clean and organized, and they treated my home with respect. The price was reasonable, and most importantly, the new system runs amazingly well and is very quiet. Our home is comfortable again, and they made what started as a stressful situation much easier for my family. A huge thank-you to Angel, José, Jessie, and Brad. Steve's Five Star Service should be proud to have employees like them representing the company. Their hard work and the way they treat customers deserve to be recognized. Honestly, this entire crew deserves a raise. I would confidently recommend them to anyone needing heating or air-conditioning service.

    On the job!
    Joshua H.

    I had a great experience working with Steve's Five Star Service. I called about low water pressure, and Dane came out right away to take a look. He diagnosed the problem quickly and was able to fix it the same day. While we were at it, I decided to upgrade my water heater. Kaleb and Will arrived later to handle the installation. They were true experts--getting the new unit into a tight area without any issues. I really appreciated the all-around help and service. I will definitely be contacting Steve's Five Star Service again

    Hvac system
    Kelly C.

    We were really really pleased with Christian Flores work . He was very neat , he always has a great smile on his face and we really appreciate all that he did for us whenever we need work done for any vacation or plumbing we want Christian Flores back and to be our primary technician He has such a great personality and very energetic He's one of the best technicians that I worked with . I highly recommend Steve's five star service and Christian Flores as your technician

    Shauna S.

    Installed 2 new A/C units. Could not be happier! Steve's employees have the highest level of professionalism and expertise. This was a big job and all the guys - Mario, Jesse, Andy and Jose were amazing! Worked hard to do a high quality installation. We appreciate all of their hard work. Also, a huge thank you to Chris. He came out for the tune-up and walked us through all the issues, and there were a lot, gave us several quotes and spent so much time discussing the options and explaining it all to us with kindness, patience and honesty. Go with Steve's if you want to work with a team that does not do pressure sales and are committed to providing exceptional service and quality work. Thank you to John for supervising the installation and being on the job to get it all completed on time.

    Newly installed water heater

    I want to thank the crew of Steve's Five Star Service, Jonathan, Will, and Kaleb for a job well done on replacing my tankless water heater and other issues with the plumbing. I had Steve's Five Star install my HVAC system a few years back and took advantage of the annual maintenance plan. Well worth the expense. Steve's Five Star Service lives up to it's name! Thank you

    Steve's Five Star

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    Thank you so much for the Five Star Review!

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    Thank you Robert for the 5 star review!

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    Page 1 of 15

    Ask the Community - Steve's Five Star Service Cooling, Heating & Plumbing

    Hi do you file for carrier's warranty if I need a replacement of compressor?

    Hi Erik! If your unit is under warranty with Carrier we can take care of that for you! Give us a call to schedule and we will send a technician out to diagnose the system and provide the repair/warranty information! Thanks(:

    I just called your office and the lady told me $59/pound for R-410A? So if I just need refrigerant, would it be $49/pound or $59 plus diagnostic fee? How much for the sealant if needed? Thanks

    $89 is the diagnostic fee. If you do, in fact, need R410a refrigerant, it would be $158 labor and $49/lb.

    Any charge for diagnostic? How much per pound for R-410A refrigerant?

    Thanks for the inquiry, our diagnositc fee is $89. We are currently charging $49/lb for R410a.

    View All 4 Questions

    Review Highlights - Steve's Five Star Service Cooling, Heating & Plumbing

    Starting with Steven who diagnosed the options as a seasoned pro to Jon and Jose the two techs who installed the new AC and components.

    Mentioned in 56 reviews

    Read more highlights

    Goldbaums Air Conditioning & Heating - Quality Service. Comfortable Prices.

    Goldbaums Air Conditioning & Heating

    (208 reviews)

    Where does one start, when working with an amazing HVAC company Victor was the point person to…read morecome over and get us an estimate on the cost of a brand new air-conditioning and a Home that is almost 70 years old. He checked under the house into the vents, took pictures. The team of Goldbaums, started at 7 o'clock and completed around 1 o'clock. This team works so well together. Everything was covered when the work was being The lead person kept on checking to see how my mom was doing with the new air conditioning and all the work. The workmanship is outstanding. The service of this company is outstanding. I cannot say anything wrong about this company. If you want a company that stands by their word this is the company. If you want a company that works together so well this is your company. The best part of it they cleaned up after they left. Thank you team for making this and a very easy process.

    LIFE SAVERS!!! Upfront and straightforward. From the moment I first called Goldbaums Air…read moreConditioning & Heating I had the best service. I spoke with Barbara and I let her know my situation that I had two mini split units that needed a deep cleaning ASAP because I noticed mold was inside the units. Barbara confirmed with the technician and was able to set up appointment for same day with a small waiting window from 2pm-4pm! Other companies were giving me long waiting windows on when they might show up. I also love that she was able to give me an upfront price on servicing my two units!! Daniel and Eric were the two technicians that came out to service my units. Daniel was very knowledgeable, helpful, and kind. I explained the situation with the units and he was confident that he would fix the situation. Before he started, he let me know what he was going to do to deep clean the units and remove the mold and gave me another option just in case it didn't work. His confidence put me at ease as I was stressing so much about this mold situation. Daniel and Eric were very professional and we were able to get the job done and had my units looking brand new! They made sure there was no mess left behind and the areas that they serviced were clean. They showed up on time and actually a couple minutes early, which was a great surprise. I appreciate that they wore shoe coverings when working inside my house. I didn't even have to tell them or ask them. They already had the coverings and put them on before they even walked in. Overall, it was a fantastic experience and would definitely recommend to anyone needing service! Thank you for all your help and taking care of this stressful situation!

    Total 1 Ac & Heating

    Total 1 Ac & Heating

    (200 reviews)

    I've been using Total 1 for several years now, and they have consistently earned my trust. Over the…read moreyears, I've dealt with multiple contractors, and too many of them immediately jump to recommending a full system replacement without taking the time to truly diagnose the problem. That has never been my experience with Total 1. What really sets them apart is their honesty and attention to detail. Instead of "firing the parts cannon" or condemning a perfectly serviceable unit just to make a bigger sale, they focus on finding the actual issue and fixing what truly needs to be fixed. That approach has saved me money and given me confidence that I'm getting straightforward, professional advice. Every interaction I've had with Total 1 has been positive -- they're knowledgeable, respectful of your time, and clearly care about doing the job right. It's refreshing to work with a company that prioritizes long‑term customer relationships over quick upsells. In my experience they have always been a great value. If you're looking for a contractor you can trust -- one that won't pressure you into unnecessary replacements and will take the time to explain what's really going on -- I highly recommend Total 1. They've earned my full endorsement and will continue to be my first call.

    These guys are amazing--professional, knowledgeable, and incredibly thorough. They take the time to…read moreproperly diagnose the issue and find the right solution instead of immediately trying to sell you a whole new HVAC system unlike some other companies. I really appreciate their honesty, expertise, and commitment to doing what's best for their customers. Highly recommend!

    True Blue Heating & Air Conditioning

    True Blue Heating & Air Conditioning

    (134 reviews)

    I got several quotes for new heating and ac. These guys were well priced and gave a lot of info on…read morewhich systems would give tax rebates. I decided to go with them and I am so glad I did. They went above and beyond. They installed my new heater and ac. Plus they made it level for the ac to sit on without adding more cost. And they helped me with my whole house fan shutter that I couldn't get to fit. They were nice and professional and I really appreciate the work they did. I will definitely be using them in the future for all my ac and heating needs. Thank you!

    We were recently faced with the harsh reality that our original 24 year old A/C needed replacing…read more With that I began my search for a reputable company in my area. I saw all the amazing 5 star reviews for True Blue and noticed a common theme. Honest, fair, professional, informative, nice, competitive pricing. All 100+ very positive reviews and not a single negative review. As we all know, that's essentially nonexistent when dealing with the public in any capacity, particularly when it comes to the HVAC service industry. I gave them a call to schedule an estimate. Lisa answered and was amazing with accommodating my schedule and with all subsequent correspondence. Shane came out a couple days later, educated me on the new systems, patiently answered all my questions and took his time explaining in detail my options (I ended up going with the Bosch/heat pump. Quietest compressor I've ever witnessed). Shane sent over a quote that was less than another quote I had received and with many more upgraded options including a $2K federal tax credit. Much more overall value for my money. Shane's crew (Kevin, Rudy & Brandon) came out on the scheduled date and time and handled business to perfection. Removed my old stuff, installed the new equipment and made sure everything was working flawlessly before leaving that same day. The enter process was seamless. Like so many others, I can't recommend Shane and True Blue Heating & Air Conditioning enough for anyone looking to replace their HVAC system. There aren't many small, family owned businesses like this one any more.

    Steve's Five Star Service Cooling, Heating & Plumbing - hvac - Updated September 2026

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