We just used this company again and they are still worthy of 5 stars. They got us an appointment quickly and they fixed our air conditioner for a great price. I highly recommend them. read more

Thank you Total 1 AC for the great customer service, responsiveness, and quality work. You guys made a very stressful situation less stressful. Lynn is so wonderful and professional. I also didn't feel comfortable sending a check through the mail as payment and Stephanie was able to accommodate by letting me pay online! read more

I had to use them to check on my heating, they were very responsive and prompt with their appointments. I would definitely recommend them.

We were having an issue with our ac, so we called Total 1 that morning and they were able to send out a tech later that afternoon. The repairman was really nice, didn't try to sell us on things we didn't need, and gave us an honest quote. Would absolutely recommend them. read more

Thank you Dan, Alex and the rest of the team that put my new system in place. These guys were great. Had to change out a 30 year old system that finally burned out. Dan's really a great and genuine guy; followed up every step of the way to from getting me my quote and the actual install. These guys even swapped out all of my old registers and returns, Ran an additional common cable for my Nest. Best of all, they threw in a case of filters plus 3 years maintenance cleaning. Now I have no excuse to not replace my filters. System's working great and cooled the house down in record time. Minor issue with the drainage pipe, but that's due to an old house. Dan's working on getting that resolved so will update if there's any other issues. Called up larger big box retailers for quotes and was shocked at how expensive it was and how little service I'll get out of those big guys. Call Total 1 if you want reliable and honest quotes with great customer service. read more

Dan came to the house in which we were going to live but the home had been vacant for over 12 years. He checked the heating and A/C and after it was complete he didn't charge us one penny. You can be assured we'll call Total 1 again for that reason. Terrific service and outstanding people. read more

They've been out a couple times on my old system and they installed a new system for me a year or two ago. Fantastic service, honest pricing and great follow up support when needed. Install crew was great as well. I would highly recommend them. read more

Review based off of phone call: Requested a technician to come and look at our AC unit to give me a quote on repair. When they found out we had another company coming to give us a quote they no longer wanted to come and look at our AC even though they were fine with coming before. They were no longer interested. read more

On a super Hot day, my dear husband decides to install a Wifi thermostat and almost had a heart attack because it wasn't working. We desperately started calling Svc providers and Thank God Dan's wife answered. She asked my husband a couple of questions then figured that it would be best for him to speak to Dan, so she gave us his number. We called him, and Dan was the most helpful, knowledgeable and patient- support system that we have ever heard over the phone! He took his time in guiding my husband to troubleshoot our system until he connected us and solved our issue over the phone without charging us. He and his wife were a blessing from above! We will definitely call on him for any future issues that we may have. We feel like we owe him dinner or something LOL we definitely will be recommending him to anybody that asks about air conditioning issues!! read more

Total 1 Ac & Heating - Our new Thermostat - Heating & Air Conditioning/HVAC Near Me - Upland, California

Got an estimate for work on air-conditioner. Seemed high. So got another estimate which was almost half the price less. Decided to go with different company now works fine read more

Dan and his crew are professionals and made a big 3 day expensive job seem less at a fair price. I paid a little more but am a believer in you get what you pay for. With such a big investment, I didn't want to cut corners. Thank you Total 1 team! read more

HONEST. Called on a Thursday and they were here on Saturday morning. Our outside unit was working but no air was on inside. Alex arrived on time - wearing a mask. He told us it was simply a sensor and connector issue. He didn't try to up sell us or price gouge us during this heatwave. Instead he gave us a fair and honest quote. The repair took less than an hour. Alex was very friendly and professional. Shout out to the excellent service tech. read more

Dan was the third opinion I seeked out to resolve an AC issue. The other technicians gave us shoddy explanations. Thankfully, Dan showed up and patiently explained the situation and our options. I sincerely appreciate the honesty and the fairness. It was clear to me that he was being straight forward in order to do a good job. Dan and his team did a professional and timely job of installing a commercial AC unit on the roof. Just in time for the summer heat! read more

Great service and a good value too. Called in the morning and Dan was out that afternoon. Friendly professional service. Highly recommended. read more

My wife and I absolutely recommend Total 1 AC & Heating! Dan, who has got to be one to the most genuine personalities I've had the pleasure to meet, came right in and shot us straight with what repairs we need to get our house warm again. Less than an hour later and we're back in business. Very professional and no-nonsense. High praise for this wonderful business! read more

I would recommend Total 1 without reservation. Working with Dan has been a very positive experience. Above all, he is honest and won't sell you a service you don't need or set unrealistic expectations. He is friendly and reliable, and does quality work. We have had Dan out to our home before for repairs, but this weekend he truly saved the day when our AC broke on the day of a huge family party - we called on a very busy, hot day but he squeezed us in and made sure we were taken care of. We are incredibly appreciative and will absolutely be using Total 1 AC & Heating for any future needs and recommending them to all of our family and friends in the area! read more

Dan showed up on time and did some inspection of our units, he gave us good tips on he filter and I immediately feel the difference. We'll see him again in the summer time read more

Amazingly quick service and honest support. Didn't try to sell me something I didn't need and looked for the simplest (cheapest) solutions first. Ended up just needing a fuse. A/C was up and running in no time. Will be using for all future climate control needs. read more

I'm here again to rave about this company! I needed them to come out again within the same month because something else went wrong with my air conditioner. Because they were here earlier this month they did not charge me a service fee even though it was a completely new problem. Dan was open and honest and explained everything that needed to be done and why. And a bonus, he noticed my garage door sensors weren't aligned and he fixed that for me before he left. Dan really went above and beyond!! read more

Absolute best service! We recommend Dan and his team to anybody needing help with air or heating!

I contacted A1 to deal with a heating issue at my Moms house. There was no heat at all. Appointment was easily made, they sent a technician to the house. Apparently he inspected the unit, he looked at the temperature on the panel and as it was high (82), concluded everything was working fine. That night my mom noted that the heater was not working, it was cold! I called A1 back, I was told by their representative that everything was ok because the temperature was 82. She followed up with a mocking tone, "does your mom want it to be 100?!". Wow, just plain rude. Long story short, I hung up, found another company and they solved the problem, a damaged "limiter". The heater works now. I gave them two stars because they didn't charge for the visit but clearly they did a poor job here, in their diagnosis and communication. read more

Second time I've used Total 1 for services. This past August, Dan fixed our AC unit (option to replace was too expensive) and provided expert advice on how our very old AC unit could function better. For this visit, our thermostat broke. Lynn and Stephanie were so helpful on the phone, making recommendations on types of thermostats. They scheduled Dan the following day. He is professional, courteous, personable, and trustworthy. I plan to continue using Total 1 in the future for AC and heating! read more

I called with an emergency and they were able to get me someone to service my AC within the hour. Alex came by to fix my broken AC. This company was super responsive and helpful. Definitely will be using them again for any issues I have. read more

Do you want integrity in an AC company? Do you want great customer service? Most of all, do you want to save money? If you answered "yes" to any one of these, and really, you should've answered "yes" to all three, Total 1 AC & Heating is the company for you. Seriously though, I called to see if a technician could come to my home and inspect a unit for me. Instead of gladly book the appointment and take my money for a "service call" or something like that, Lynn walked me through a few ways to troubleshoot the issues with my AC. Thankful for the tips, I informed her that I might have them come out to do some "maintenance" on the unit - to which I was shocked when she then walked me through the process for performing standard maintenance on the unit myself!!! I informed her that another AC at a property I own was a Lennox from 1974, but still worked, yet I've had company after company call me and leave stuff in my mailbox asking to perform maintenance on it. Total 1 told me that basically, if it isn't broken, don't try to fix it. Basically, I was given this analogy: You can perform maintenance yourself, but just like a car, until it breaks down, you can't really have the mechanic fix it. Makes sense to me. Look, it's not as if they didn't want my business, they do, but they want my business when I really need it, and they provide great customer service beforehand so I come back to them when I do. You know what? I'm absolutely going to call them with any issues in the future. read more

Trustworthy at a fair price. Figured out the problem right away and was fixed right away

What can i say? Just call them, you wont regret it. A/C went out on my rental unit and after a bad experience with a competitor(see my reviews) i decided to call Total 1. Lyn scheduled my appointment. Dan (owner) came out and did the initial inspection . Lyn called and gave me the estimate explaining what needed to be repaired . After i authorized the repair, parts where ordered , followup appointment scheduled. Dan came out less than a week later, repaired the unit, explained everything to me, answered all my questions and even explained to my tenants how to properly operate the unit. If you want great customer service, honest hard working with no bs , call Lyn and Dan now, you wont regret it. They've won my business . read more

Just called this business to make an appointment to have my parent's air conditioning unit checked out. When I explained that the appointment was for my parents, the receptionist on the phone attempted to give advice about why the unit was not working, and made it seem that my parents were the problem, not the unit. After a minute or two of her doling out information, it was clear that she was not interested in setting up an appointment. I simply cut her off, stating that I guess they don't need someone to check it out, thank you, and hung up. I understand that some problems can be troubleshooted, but I know that the unit needs repair. Unfortunately, this business will not help us solve the problem. read more

Our home AC had been running often & not cooling as well as last year. At night when the air shut off, I would hear several clunks coming from the heat/AC unit inside. I suspected ice was building up on the coil due to low refrigerent. I called Total 1 AC in the afternoon &, to my surprise, they were able to send Alex out the next morning. He tested the system & it was very low. It had last been recharged a couple years ago so there is a very minor leak. The system uses the old type refrigerant & cannot be converted. Fortunately, they still had a canister of what was needed & Alex was able to get it cooling well again (45 degrees output) to get us through the summer. Since the system will have to eventually be replaced, I asked Alex about some options. Since we have solar, he said a heat pump would get us off natural gas. He also said the indoor unit could be installed in the attic, freeing up garage space. He was very knowledgeable and personable too. We have time to consider our options but as fall approaches, we will be calling Total 1 AC for our replacement. read more

During an extremely hot spell our AC was having issues and not cooling all rooms. I called for an appt on Tuesday and Behz came out first thing Wednesday morning. He was friendly and knowledgeable and he fixed us up fast! Even though he had to leave to buy a part, the total price was more than reasonable! You can imagine that some AC companies would take advantage during a heatwave but not this company. I couldn't be more impressed and will continue to use this company in the future! read more

I was referred to Total 1 on a commercial building. The warehouse AC was not working for a week. I wanted to get a 2nd opinion because the previous company was going to charge me $300 for a short (that he need to replace a part) and told me he will not be able to guarantee his work and that the system might have other issues, as he states the system is old (about 12-13 years old). He will have to fix the short in order to find out if there are other issues. I'm glad I called. Although Dan wasn't able to make it at our appointment time but I understand how it's a peak season. After 10 mins, the AC was up. According to Dan, the thermostat wire was not connected to the system so he only had to reconnect it back. He also resolve the short by moving a wire away by the compressor. The rubber rub the copper line which caused the short. I asked him how can the wire just disconnect by itself. It seems probably the previous company had disconnected and forgot to put it back on??! Dan didn't charge me and he detailed explain what had happened. I have to say they are honest & helpful. This is my first experience with Total 1 AC. I feel like I can trust them. Definitely would recommend this company. Thank you Dan! read more

We have found our permanent ac repair team. Dan and Lynn are thee best husband and wife team. Available on a Saturday morning and here within the hour to address a leak around our unit. Not only was the price reasonable and his work top notch. But he showed me how to fix the issue myself if it happens again. We love that he provided such helpful info. Look no further everyone they can help you. read more

We called for a quote at our business for an additional vent to be put in. The gentleman that came out and helped us (I can not remember his name), was extremely nice and very helpful. Unfortunately, our AC could not support an additional vent. The technician explained to us why and gave us a few other options to utilize. If you want honest, helpful service, this is the place. I would not hesitate to use them if we should ever need to or to recommend them to someone else! read more

Dan and his wife went out of there way to help us fix the issues we were having with our Google Nest Thermostat. We could not get it to work (error codes). We called Dan and he walked us thru step by step to revolve the issue. Didn't charge us 1 cent !! WHO DOES THAT !!! Dan and his wife do, that's who. God bless these people !!!!! They will be our ONLY call next time we have any cooling or heating issues. read more

Today was my second time using Total 1 AC & Heating services, the first time nothing was done to my AC but instead I was given a great tip on how to get it going and didn't have to pay anything. I had my AC running all 2018, yay for savings! Unfortunately that wasn't the case for 2019 summer, yet I felt completely taken care of. Lynn and the rest of the staff (Alex) where incredibly friendly and their prices to change my capacitor where not horrible. I could have ordered the part and changed it myself but they where so friendly and came to fix within 3 days of my call made me realize it wasn't worth the hassle of changing it and I'm so glad I let them take care of it! Friendly staff goes a long way! Thank you guys! I can clean and cook again! Haha! - Roxy read more

The 100% 5 star rating is no fluke. They're the real-deal! Lyn was great getting info about my system. She recommended some tips to troubleshoot it first. After tinkering around the flame sensor and ignitor of my furnace--confirming they were fine, that's when I realized that it was time to call Total 1 again (time for a professional). Lyn sent Dan over and that's when I was able to get a first hand experience of Total 1's honesty, integrity and pride in what they do. Started off with Lyn helping me out over the phone (troubleshooting tips) and Dan followed up with honest-to-goodness troubleshooting. He didn't just say "I need a new furnace, or I need this expensive part, yada yada" This guy literally got his hands dirty and tried to figure out what was wrong with my system. After much troubleshooting, he was able to pinpoint the problem to a specific component. Instead of just telling me this component is the problem, Dan explained to me how the whole system worked and demonstrated (via digital multi-meter) why all the components were working except for the anomalous piece. Trust was never the issue w/ these guys (especially with an average 5-star yelp rating); but aside from trust, these guys know what they're actually doing--very competent. I came away very impressed. Told Dan that I hope I would never have to call them again for AC/Heating issues (for obvious reasons, lol). But if I ever do need to get my HVAC serviced, I will NOT go anywhere else but Total 1. Highly recommended!!! Honest Dan and Helpful Lyn are the dynamic duo to call!!! read more

Dan was excellent! He was able to come on a Saturday, and knew immediately what the problem was. He had the part to make the repair, and our heater was working in no time. I would refer Total 1 again and again. read more

Inquired about a repair and they came the same day. I explained the problem, service man came, forgot his name, explained the problem to me. Very honest. I highly recommend Total 1 AC & Heating. He wore a mask as well. read more

I requested a quote yesterday morning, they got back to me within the hour. My AC unit was having issues and not blowing cold air. I gave them a detailed description on what was going on, they diagnosed the problem and offered me a quote to fix the issue. It was a blown capacitor. In terms of comparing the many quotes yelp sent me regarding this issue, Total 1 AC & Heating blew the other service providers away, not even comparable. The service call was $75 but it was waived if I went ahead with the repair. It took no more than 20mins to fix the issue, the tech even showed me how to do it. Great guy, he is the owner of the company. My AC no longer makes the horrible humming noise and is blowing nice freezing cold air, just how I like it. I can't imagine ever calling anyone but Total 1 AC & Heat should I ever have issues with my AC again. The replacement capacitor and repair job was give. A 2yr Warranty. Five Stars and more! I am so very impressed by how fast, efficient, and cost conscious this repair was. Highly recommended. read more

No complaint from the first call to the completion of the work. They are very nice and professional even with when we called to cancel the appointment. I hired a different company for this same issue/work but this company by far set the bar too high for the other one! Would definitely recommend them. read more

Update: Just had Dan out again to look at my unit. He of course was able to fix it in no time. I will never use a different company. Not only is he friendly, but he is very honest. Thanks again Dan! read more