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    Total Care Medical Group

    4.6 (7 reviews)
    Closed 9:00 am - 6:00 pm

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    6 years ago

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    2 months ago

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    4 years ago

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    7 years ago

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    6 years ago

    My doctors and all the staff were professional, personable,pleasant and respectful. I have never had a bad experience.

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    6 years ago

    The office worked with me and was able to to do Tele med appointment. Appreciate their prompt service and friendly staff.

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    6 years ago

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    OB/GYN, Reproductive Health - Altura Centers for Health - This is also an option of filing a complaint

    OB/GYN, Reproductive Health - Altura Centers for Health

    2.4(17 reviews)
    4.5 mi

    I had an appointment this morning at 8:30 am to see Dr. Banks (OBGYN) to confirm my pregnancy. I…read morewas asked to arrive 15 minutes early, which was no issue. Reception staff were very nice & so was the medical assistant. After being seen by the medical assistant, I waited over 1 hour before being seen by Dr. Banks. When she walked in, she quickly introduced herself, told me I was pregnant, handed me a sheet with my estimated due date & told me I would need to schedule a follow up appointment for bloodwork + a meeting with an educator to go over prenatal care. The whole interaction was about 2 minutes before she dismissed herself from the room. She did not ask me any questions regarding my pregnancy so far - I have never felt so unseen before. This is my second pregnancy so thankfully I know what to expect. What bothers me is the "quality" care this medical office claims to give. That was horrible service, I would definitely not recommend this place. Visalia OBGYN & their quality care is truly missed. It's unfortunate that some women have to downgrade & experience this kind of care. I will definitely not be coming back.

    I am not one to make reviews but this was a nightmare. This is my second pregnancy. i went to 7 or…read more8 different OBs across the country for my first, so i have seen a lot. This place takes the cake for being the WORST. If i could give this place a 0 i would happily do so. My first appointment to confirm my pregnancy was ok, the second appointment to be set up with a doctor and go over medical history was TERRIBLE. I was assigned an OB who i was told accepted my insurance. I didn't question anything because as a patient that isn't my job. Only to be notified when I arrived for the appointment that he did not. I was told by the incredibly rude receptionist that i could not pay for the appointment out of pocket and would have to come back 5 hrs from now or not be seen for another month or so. I waited around for 5 hours because (i live over an hour away) where I was then assigned to the OB Dr.banks. She walked into the room. Did not make eye contact, did not address the concern i had and then walked out without saying anything to my husband or I. I was incredibly frustrated with how unprofessional she was so i did not schedule my ultrasound that day. A few days later i decided to try and schedule the ultrasound. WHAT A JOKE. I was pointed in every direction but the one to get an ultrasound. Every single person was rude and misleading. No one had any clue what was going on. I tried for over a week and a half. Calling every single day sometimes numerous times a day. On the 13th day of trying i got a call saying i could go to get an ultrasound at an office 15 minutes away from me. When i called said office to schedule the appointment. I was informed they don't even do ultrasounds. That was my last straw so I went else where to get the care i deserve. Please don't waste your time here.

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    OB/GYN, Reproductive Health - Altura Centers for Health
    OB/GYN, Reproductive Health - Altura Centers for Health - This is where you go to file a complaint

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    OB/GYN, Reproductive Health - Altura Centers for Health - Had a appointment with Dr.Cahill at 2.45pm today got in and done by 2.45pm. It was fast today.

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    Had a appointment with Dr.Cahill at 2.45pm today got in and done by 2.45pm. It was fast today.

    Total Care Medical Group - medcenters - Updated July 2026

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