Have had good experience mostly . One technician ignored my request to replace a faulty detector…read morethat kept loosing connection cause he said it was the battery again . It went out again within a month or 2 ...should be replacing it this week if not I'll update my review

Locally owned and operated for decades with staff and owners attention to customer satisfaction…read more Multiple options for security and service with fantastic knowledgeable employees. Security options have more features and choices for today's market with options competitive or better with the larger national chains. When I called to get basic information, I was met with professional, attentive responses and a great attitude for wanting to ensure satisfaction. I was able to get my questions answered in a timely manner along with leaving confident about the information I received. I would recommend using a locally owned company knowing that they're going to be able to monitor and service any issues quickly. The owner is knowledgeable and some one I would trust with the security of my family.

if I could give a negative review, i could not go low enough. These people are not honest in their…read morebusiness dealings or their customer service. When you call them out on their "service" they call you rude and hang up the phone. The cost they charge is more than it should be especially for the service you receive. They claim to have integrity with their clients information, but it is a game so they do not have to talk with you. I can only guess this is a family business, because if these were actual employees they would have been fired long ago. TAG claims "We maintain our "A" rating with the BBB", but actually the BBB states they are not BBB accredited.

Previous alarm company decided to get out of the business. The Alarm Group was transferred as…read moreservice provider. Received no notice of transfer, no notice that they would be providing services, no information whatsoever. No active contract (as was a grandfathered couple years free) and would not release IMEI of alarm without a minimum of thirty days notice so I could get an alarm company of choice.

Drew Harber is a true professional--knowledgeable, responsive, and incredibly detail-oriented. From…read morethe initial consultation to the final install, everything was smooth and easy. He helped us design the perfect home theater setup for our space, offered smart recommendations without upselling, and executed the install flawlessly. What really sets Drew apart is his craftsmanship and pride in his work. The wiring was clean, the components were perfectly calibrated, and everything just worked the way it should--something that's shockingly rare these days. He took the time to walk us through the system and made sure we were 100% comfortable before wrapping up. If you're looking for someone you can trust to do the job right--and make it look amazing--Harber Home Theater is the way to go. Couldn't be happier.

I first used Harber Home Theater in 2013 to have a custom computer built. Since that time I have…read morehired Drew for a countless number of jobs and been extremely satisfied with his work every single time, and I highly recommend him. At our previous home we had Drew wire our living room for surround sound, and we purchased all the new equipment from him for the system. I also had him upgrade the equipment at my parents' home, he is extremely knowledgeable and knows what product will work best for you, and never has attempted make us spend more on anything than we need. Later, I hired Drew to do the wiring and set up of a Power over Ethernet (POE) camera security system at our previous home and my parents' home. The quote process, and actual work could not have gone any more smoothly on all these jobs. I really appreciate that he takes the time to discuss everything with you, and gives you options and suggestions on ways to get the most out of your purchase. Three years ago we began construction on a custom home. I contacted Drew and had him come out and do a walk through to set the home up with all of the smart features and as well as connectivity we wanted. He had so many great suggestions on what to do with the new home, this was so useful at an already stressful and overwhelming time. We had 32 Cat6 drops placed inside and outside (security cameras) of the house, wiring for surround sound systems and mounted TVs all placed during the framing stage. His work was extremely clean and organized, he was honestly the most professional contractor during the whole build. He assisted us in selecting all the equipment we needed for the new house, giving us several options and detailing the difference between everything. Once the house was complete he came and hooked everything up and ensured it was all working properly. Almost two years later we are extremely happy with everything, and have had no issues. Finally, this spring I contacted him when I wanted to purchase a new TV. He guided me through the different options that are out there are we found an amazing TV which we were able to purchase through him and have him do the installation. One main thing I appreciated during this process was that when I mentioned to Drew that I wanted to purchase the newest AV Receiver through him so I could have the highest picture quality from my cable box to the TV, he discouraged me from doing so. He informed me that the difference would be minimal, and detailed the ways for me to get the best 4K programming. He could have easily said yes and made a sale, but instead he wanted to make sure I did not spend money on something unnecessary. You do not get this from box stores, nor do you find this very often with most people. Clearly our continuous use of Drew and Harber Home Theater is due to the quality of work he does and how customer friendly he truly is. My wife and I could not recommend his business more. We have sent him to several friends, and everyone has absolutely loved working with him.

Gary Radel of UR Wire Guy just finished installing centralized CAT6a ethernet from almost ten…read morelocations in my home into what is now my wiring closet. I was amazed at his professionalism, skill in a neat and clean installation and he even troubleshot and resolved a Spectrum cable TV problem for me. I chose UR Wiring Guy because he specializes in wiring installations that 'look like they were there since they built the house' - and he live up to his tagline. He also provides services for security cameras, home theater installations, voice communications, TV installations, etc. Gary is the type of service provider I value working with as he exceeded my expectations in all respects. Prompt, fairly priced and very professional. Highly recommended.

My house has a long lot and in the back a separate office that's probably 150ft from the house. The…read moreoffice was used by the former owner for his model trains that went all over the yard, but the office had zero connectivity besides electricity. After considering a wireless option and finding no clear line of site that wasn't blocked by a tree I knew I would have to run a wire. Ur Wire Guy came out and took a look, got me a quote in 24 hours, and in one day ran conduit to the house and plumbed two cat6a wires directly back to my Garage rack. After 15 years in the computer industry all I can say is what an amazing professional job by a great team! Thank you!

The owner is very informative and helpful dedicated professional been there for years . Great…read moreinstallation. Thanks

Everything between the guys attitude the way he wears his pants he is genuinely rude he ripped me…read moreout of my car and tried to square up with me every time you call or try to get a appointment nothing but attitude I do not suggest going up there he is ridiculous and then he went to my girlfriends side of the car and was acting like he was gonna rip her out it was a pretty rough experience I am traumatized