Dustin arrived on time and cleaned our air ducts. I was so impressed with the service provided that…read morewe will be calling Dustin again for service if I could give 10 stars I would. Honest professional and top notch service thanks

From the owner: Been in the HVAC trade since 2012. Worked for companies such as Cundiff, Ostrom, and Comfort…read moreServices Inc. I've worked both residential and commercial equipment for 13 years and seen and serviced dozens of brands and systems including heat pumps, furnaces, boilers, mini splits. Also specialize in duct cleaning, filtration, humidification, and air purification. I can service and install water heaters as well. I've worked for good companies that take care of their customers by offering regular maintenance and honest work and bad companies that just want to upsell you and raid your wallet. I'm a technician first. Each call I go to I find the problem(s). Then offer solutions to repair the problem. At a fair price. Most higher end companies look at your system not only to find the problem but see other "possibilities" that could harm your system in the future. Although for some older systems this may be true but most of the time, they are just trying to scare you into buying things you don't need. They are trained to use "scare" tactics into frightening you to go with their overpriced equipment and hourly rate. I was trained to take care of customers the way I want to be taken care of when I need service. Not just to sell. You keep customers through honesty and integrity.

great guys, they do a fantastic job!! they do it well and are always available to answer any…read morequestions you have, I found them very knowledgeable and hard workers they get the job done! I couldn't think of anyone better to help you with your heating and cooling needs!! they are also very affordable, lower than most places in cost.

Our A/C stopped working at the day prior to having twelve plus people coming to our home for a…read moregraduation gathering. We called Tilley's a few years back. He helped me then and came to my rescue in 30 minutes. My A/C is up and running now. A day prior to guests arrival. I am so appreciative of Tilley's work and response. Thank you for saving our big event. You're the best!!!

wright way has installed my upstairs furnace and AC units and recently our downstairs AC. They…read moresell good equipment and the work is good and the prices are fair!! I highly recommend Wright Way HVAC!!!

From the owner: We are a local family owned and operated business who provides residential and light commercial…read moreHVAC and water heater repair and installation services, water heater, electric water heater, gas water heater, tankless water heater, water heater leak, energy efficient water heater, water heater upgrade, heating, cooling, heat pump, gas furnace, gas heat, straight ac, electric ac, gas logs, gas fireplace, ductless splits, rooftop units, hanging ac, hanging heat, commercial hvac, light commercial hvac, boilers, oil furnace, hvac inspection, boiler motor repair, emergency hvac service, furnace installation, central air, ac installation, ductless split installation, ductless split repair.

Large amounts of water leaking from his brand new unit install. Won't come back to check. Been two…read moreweeks now. Dehumidifier can't keep up with the water. Its a airbnb so I cant tell the guests not to run the AC. They have had these bookings for months and would kill me to cancel them. Im forced to contact AG and then file small claims over this water clean up. Brand new home!!

Don't waist your time. I approved a system replacement quote and was told they would contact me to…read moreschedule. 4 weeks and multiple phone calls later, they are ignoring me. Now I am stuck looking for another company. I will now have to wait several more weeks to get on the schedule for another company. They will be disrespectful of your time and you should use another company.

I would love to leave a great review, because in the past Natural Bridge has always been fast and…read morereliable. But not this time, and I'm really disappointed. I called them on July 10th, when my ac unit motor started making a racket. Hot summer day, but I turned off the ac so I wouldn't do more damage. They came out quickly, listened to the noise, but that was all they did to diagnose it. They didn't remove the part or do any sort of inspection. It is an older unit, and they told me they were sure the blower motor had broken fan blades, and that if it wasn't replaced it would throw more blades and do even more damage. They went on to say that due to the age of the unit, it was unlikely they could find a replacement motor, and that I should just replace the entire hvac system. Well, we had been thinking of moving away from fuel oil, so he didn't have to push us too hard. He suggested a brand new York system with a heat pump, which would run us close to $7000. An expense we weren't prepared for, but thought we needed. He said that if we were his customers he could squeeze us in, adding to the push to get the new unit, and it would be 3-5 weeks. His secretary called to confirm our order, even sent us a photo copy of the specs of the unit we were getting. So far so good. But now we were without ac in the middle of July, so we purchased a large window unit to keep the living room cool, a $400 expense we figured would be good to have in case of future events. When 5 weeks came and went, I called them, just to see where we stood. We were doing ok with the window unit for the time being. But it was August and really warm. He said that most of the parts had come in, and he expected the last one next week, and we could get going. And then I never heard from them again. Just out of curiosity, and because we hadn't yet thought Natural Air would drop the ball, I called the Farmer's CoOp to ask about the blower motor. They found a perfectly good replacement in just a few hours, and scheduled me to install it the next day. The total for the blower motor and installation was $465, about what I paid for the window unit. And the old, noisy blower? Did it have broken blades? No, not at all. The bearings were just getting old, and it benefitted from the replacement. The ac worked fine after that and has served us well all summer, and now winter. It's been over 7 months since we ordered our brand new $7000 hvac unit that we didn't even need, and still no word from Natural Bridge. Not only didn't he do an inspection of the problem before diagnosing it incorrectly, but he left a customer hanging for months. He pressured us into spending thousands of dollars for no reason, then didn't even deliver on that sale. And I have no idea why, or how, we "fell through the cracks". I'm glad we did, because we saved thousands.

Natural Bridge Heating and AC, Replaced two 25 year old HVAC units at my…read morehome and converted one indoor Handler and replaced a second indoor handler, at a very competitive price. (I obtained four other Quotes from other contractors). Mr. Donny Shanks crew was very professional,highly knowledgeable and the workmanship Quality was top notch! I Highly recommend them for any of your Heating and Air Conditioning issues. Steve P. Buena Vista Va.

Scott was very responsive to my need, efficient, knowledgeable and affordable. I recommend this…read morecompany highly. A+

My Husband and I moved to Danville Va, purchased 100 year old dream home. I have had to call every…read morecontractor to update everything in our home. If contractors ever showed up for an appraisal they I could see was overwhelmed. I finally heard of this company through home depot and am so happy I found them. They was able to install new ductwork, new furnace and AC units without fear. Drove 1.5 hrs to get here during holiday weeks and crappy weather. If you want an educated, professional, honest working individuals, tolerant of yappy pets...look no further. Ideal Comfort is your team!

Jared from this company assured me I was entitled to a 2k rebate at tax time...which turns out is…read moreNOT true. He sold me an 8k HVAC system assuring me I would essentially be getting it for 6k. He absolutely should NOT be making such blanket statements to all customers as not everyone is in the same boat financially. I had no reason to doubt his word, but ignorant he is. For all seniors...there are bad people in this world and unfortunately most prey on seniors. Never take anyone who wants to sell you something at their word. As the late Queen was so fond of saying..."recollections may vary"". I stand by my post as it is the truth.

From the owner: Hoffman Heating & Air provides air conditioning, heating, duct, ductless services, and 24-hour…read moreservice to the Chatham, VA area.