Nicki was great, love the staff. The experience was pleasant and comfortable . They answered all…read morequestions and super friendly

I've been a customer with Alchemy 43 for almost 2 years now! Alchemy 43 has provided me with a lot…read moreof education regarding benefits of some wellness injections, micro-needling treatments and info on Botox. I never feel pressured into purchasing something or uncomfortable with my services. I find my injectors have been conservative with their approach and always recommending very natural looking solutions for any concerns you may have. I love seeing Nikki and she's been my favorite. My only complaint would be, the Plano location closed down a while ago and it's a little bit of a drive to the Lakewood location. However, it's in a great spot in a lovely shopping plaza and easy to navigate to. The Lakewood location has flexible hours so you can fit in a quick session into your day!

Love this place. Have gone twice and both times have been amazing. Price is reasonable for…read moreeverything that is offered for a facial. Lillie is amazing. The first time we meet, she mention each step she was doing and then afterwards gave me some skin recommendations. You feel totally relaxed afterward.

Haley, you are incredible! Thank you for bringing the shine back into my face. The music was…read morerelaxing and I just about melted into the bed. Haley did an amazing job giving a fantastic treatment. Big thanks Ally for getting everything scheduled for me! LOVE THIS PLACE!!!

The ambiance is amazing! I always have great service when I go to get my wax. I highly recommend…read morethis company because of their professionalism. I will continue to go back and support!

If I could give negative stars I would! This place was unprofessional, apparently my esthetician…read moreI booked online left early, but I never received a phone call asking if I wanted to reschedule or be placed on another esthetician schedule. The lady that had been waxing me the past few times knew my history of not trusting everyone due to being a waxing model for previous company. The girl that ended up doing the service I truly thought she was in training/new she didn't know what she was doing, the sugar wasn't hot enough, the pain was horrible, she left me complete raw. I felt growth within a few days which is not normal. I got a Brazilian & underarm waxed. I am a decade long waxer; even when everything shut down durning the pandemic (it literally shut down right at my normal waxing time), it was not this painful and I had almost 7/8 months worth of growth. This round I have about 3 months. My hair doesn't grown quickly due to the long term waxing history I have.

I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.

I was super excited to finally come to this location. I've never been to a VIO. They gave me poor…read moredirections and said it by Ulta and torch tacos, which is not. Even with the address. Which takes you to that shopping center I couldn't find it. I wouldn't recommend a place that can't accurate navigate you to their locations.

I'm new to this self-care stuff, especially when it comes to my face, but the old lady wrinkles are…read morestarting to creep up, so I came here to see about stopping the ageing process. I opted for Botox on a few of my wrinkles on my forehead and the especially the wrinkle between my eyes! Annoying! I ended getting the injectable called Xeomin. It's not as harsh as botox and a little cheaper. My favorite part is being able to browse the services and to book online from their website. Amber was my esthetician, and she is so nice. Very competent, friendly and answered all of my questions. I came away with great results and the tiny touchup she did on my two-week follow up was free of charge. The staff are friendly, and I have always gotten right in to see Amber. I am happy to have a solid place to go to if I need a little help from time to time.

This medspa is truly a godsend. I was in search of a top notch medspa with a more personalized…read moreexperience after going to a large chain medspa for quite a while. The women who work here are all kind, knowledgeable, and helpful. They want to make sure you have a good experience. So far I have seen Zorica for my injectables including sculptra, botox, etc. She is wonderful and ensures that you stay natural-looking but just enhanced! She's also good at working within your budget. I see Keeli for my facials. The diamond glow facial rivals any past facial I've ever gotten. She spends ample time and it never feels rushed. They carry great skincare products and can custom tailor a routine for you. Nothing but amazing things to say about this place and their people. 10/10 all around!

I am obsessed with my new cheeks and chin, thanks to Cristy! I'm in my 40s and was wanting a…read morerefresh before getting some head shots. I chose Cristy (@skinbycristy) after stalking her Instagram and seeing her consistently beautiful results. I needed help with my weak chin and flat cheeks. She made some recommendations and I took all of them! I got Voluma in my cheeks and chin. You can take a look at the pics and see that she actually gave me a new chin and balanced my profile. I absolutely recommend her to everyone. She has an eye for symmetry, balance, and detail. She used a cannula and really took her time with my face. I've been given so many compliments on my face and skin, and nothing's changed except that Cristy did her magic!

Marilee was very kind and accommodating to see me for a consult and determine a treatment for me to…read morereceive on the same day. Her space was very inviting, cute, and clean. She recommended a hydrafacial for me which felt amazing and was very relaxing. More importantly, it's two days later now and my skin is looking more clear/less congested than it has been in months! She was also very knowledgeable about skin care ingredients and suggestions to help improve my at-home routine. Lastly, I appreciated that she was not pushy for me to purchase any of her products as she knew I had recently purchased quite a few products elsewhere prior to my appointment - although I will likely switch over to her recommendations when I start to run out. I'm looking forward to my next treatment at Fresh Faces with Marilee and would recommend her to others!

I have been going to see Marilee since the beginning of this year and I feel like my skin is really…read morebenefitting from the bi-monthly hydrafacials. My skin feels softer, smoother, and looks brighter. She does not try to upsell you while you are there (a huge plus for me) but will make recommendations based on your skin and what you need. It is a very relaxing, comfortable and pretty space and she is always on time. I would definitely recommend her if you are looking for someone to work with you on maintaining or improving your skin's appearance.

The whole spa is wonderful! I started with a 30min consultation with Kendal to discuss my skin…read moregoals and the proper approach to getting there. Kendal has so much knowledge and got me in for a facial that day!!! She explained everything she was doing and I just felt so relaxed and comfortable with her. I also was so happy with the results of the hydrafacial platinum. About 4 weeks later as part of my regimen I got a chemical peel. I just finished peeling and I am SO happy!! The products Kendal recommended were perfect as well. They have a large selection of some g medical grade skin products. I feel so confident in my self care journey going forward and owe a lot of it to Kendal and Mara. Glad I chose this spa when I was shopping for sure!!!

Do not go here! This place caused real harm and has zero accountability…read more I paid $2,100 and left with a botched procedure that has yet to be fully corrected. A staff member, who I strongly suspect had little to no experience, administered tear trough filler after talking me into it. The results were immediately wrong. I asked for it to be dissolved right away. What followed was weeks of runaround. They had me return every two weeks, and with each visit their attitude worsened, especially once I declined their repeated pressure to purchase additional services. I came in wanting a small, natural result. They saw a revenue opportunity. After multiple attempts, they were unable to fully dissolve the filler. I am now seeking treatment from a licensed dermatologist to fix what they could not. The practice is run by someone with no medical credentials, not a physician, not a nurse practitioner, not an aesthetician with any verifiable expertise. The medical authority here appears to be a nurse who seemed undertrained for the procedures being performed. A medical spa performing injectables should be overseen by a licensed physician on site. This one is not. If something goes wrong, and it did for me, there is no qualified person there to fix it. Avoid this place. The consequences can be permanent.