The Best Care Anywhere!
I arrived at 7am for surgery on my back for herniated disc (laminectomy/discectomy) L5,S1, and was immediately greeted by the women at the reception desk. She asked my name, looked it up in the computer and I was asked to head over to see Melissa to sign some releases and verify insurance ect. Melissa was great! Very welcoming and reassuring, as i know she could see that I was a bit nervous. After that headed over to the waiting area to meet up with my father, who had driven me that morning. We waited about 10 minutes and a nurse came out showed us to my pre-op room. My nurse introduced herself, I believe her name was Debra or Sue. Anyway, she explained everything to me that I should expect for the next hour or so,until my surgery. My back was really hurting bad that morning and she made me very comfortable on the bed and then began the IV. About 10 minutes prior to my scheduled surgery my anesthesiologist came in and introduced herself and began explaining to me what her job was and what to expect. A few minutes later my surgeon Dr Shellock came in to see me. She too explained everything to me and asked how i was feeling that morning. I told her my back was killing me again,and she immediately ordered a sedative to help with the pain. Well that's about all I remember, LOL. Next thing I do remember is waking up in my room. Really nice private room. My father was there and a couple nurses taking my vidals. They also had a tray of juices,crushed ice and a cup of hot broth waiting for me.
I never felt more taken care of in my life! For the rest of the night a nurse would check on me about every half hour. There was a call button for a nurse, which i used a few times for help getting to the restroom. As soon as i pressed it someone would answer, there was never any waiting. The food was great! There's a menu in your room with breakfast,lunch and dinner. You just call and place your order,then about 20 minutes later it arrives! Room service-Awesome! The food was very good, NOT like hospital food at all! I wanted to say thank you to whomever it was that gave my father a boxed lunch, while he was in the waiting room for a couple hours on my surgery! It's little things like that, that really impressed me!
Okay, to make a long review short, I do not regret for one second choosing Texas Health Center For Diagnostics and Surgery. From the moment I walked in, until the moment i left, I felt very well cared for. So refreshing to be treated like a patient with real problems than a number on a clipboard.
Special thanks to Melissa,Sue,Debra,Chenia,Catherine,Maria and Faith! Also those in my recovery room! Thanks everyone read more