Professional quality from the bid to the installation. 11 impact windows and 1 sliding glass door…read more Great response via email and text. Rene handled admin, Arturo and his crew did fast careful install. Helped address issues with HOA, permitting, initial delivery of wrong window. Here for inspection, and passed without question. Recommend.

I started off contacting a couple…read more... FIRST ONE, took 3 weeks to get a quote (I could only imagine how long it would take to get the work done) and the price was shockingly high SECOND and THIRD contractors I reached out to never even returned the calls The FORTH and FIFTH contractors finally came through with quotes and both were fairly priced. I went with Family Shutters over the competitor number based on customer service and not the price (both were about the same cost). Once I received my quote I had questions; I spoke with Rene Mejia (I believe he is the operations manager) who made himself available to answers question or to clarify points I didn't understand. As a contractor myself, I had numerous questions regarding the installation and materials; Rene always took the time to be in contact with me (very helpful and convenient). Once agreed to the terms and ready to do the work, I gave my deposit (a fair, small percentage compared to many contractors out there that require ridiculous deposits). Work was scheduled and the installer showed as promised. Once the installation was completed (by Ray) I had a couple questions for Rene to verify the installation would pass my insurance inspection and he explained everything and even gave reassurance that if I had any issue or problem, then he would stand behind the product and have it taken care of. Excellent job

Purchased blinds a couple years ago and had problem with the motor called several times and nobody…read moreresponded back. After several days of no response, I went to the location and was greeted by a rude person. If you're reading this DO NOT!! do business with this company. If you have any problems, they will ignore you. Interacting with the staff was heartbreaking to know that people are so unhelpful and rude. And by the way, there's no budget about their blinds.

worst experience. my blinds literally fell out from the ceiling on more than one occasion after…read moreinstallation. they are dangerous and never work. do not hold a charge. DO NOT use this franchise.

Everything was top shelf from the initial in home consult to the delivery and install. The samples…read morewere extensive and the consultant was very patient. I wanted an install before Christmas and the owner made that happen. The install team led by Jason was first rate. They gave me a courtesy call before an on time arrival. They installed window treatments in 4 rooms in 2 hours and left my home looking better than they found it with debris removed and everything back in place. The rollershades and curtains have transformed my home. I would recommend this company to anyone without hesitation and will. Thanks!!!

I have never written a bad review in my life so this is a bit awkward, but I do not want anyone…read moreelse to have to go through what I did, especially Costco people. When I saw Costco was recommending Best Buy Window Treatments LLC and I read the reviews, I felt confident that this would be a good experience. Boy was I wrong. Beliz, our sales rep came to our house and put together our order. When the technician came to do the final measurements after the order was signed and paid in full, the technician told us that these blinds will not work because they will hit the door handle. So Beliz came back to our house and re-did our order with different blinds. During our fist appointment, Beliz said that she would send us color samples which we never got. After our second order was signed, paid for in full, and ready for production, we reminded Beliz that we never received the color samples that she promised us. Beliz, to our surprise abruptly send us an email saying that she is cancelling our order and refunding our money. We were very shocked because the order was ready for production. This may be about Costco was offering a 20% Shop Card that was expiring and Beliz did not want to honor the 20% due to delays from her mistakes. I have been in sales all of my life and Beliz has no business being in a sales position. She has no sales skills, she was late for all of our appointments, and she made many errors. She told us that by adding motors to our blinds would increase the cost by about $600.00 each. When we received the new quote, the price for each motor was over $1000.00 each. She also told us that the opaque (non-see thru) fabric was not available through Graber. Later she told us it was available. She told us that the new fabric that we picked would be less expensive than out first fabric. When the new quote came back, the new fabric was more expensive. With so many mistakes we completely lost confidence in Beliz. She did not return my phone calls when I had questions, and she seemed very upset when we requested the color samples that she promised us. I left two messages for Beliz's Sales Manager Kathryn but she has not called me back.

We've needed new window coverings for years but kept putting it off. We happened to be driving home…read morewhen we saw their store and stopped in to see what types of window coverings they had. We were overwhelmed with the different types of window coverings that were available and had so many questions. Victoria was our salesperson and was very patient with us. There was a lot of walking back and forth in the store to look at the different options. We finally decided on what we wanted and placed our order. After waiting for a couple of weeks, we received notification that our materials were in and ready to be installed. We were able to schedule a Saturday appointment. Installation was done by a husband and wife team, Santiago and Valeria. After our window coverings were installed, Victoria helped me with the settings in my App so that I could open or close the Roller Shade from my phone. They were phenomenal and cleaned up after themselves. They were so professional and respectful. Consider yourself lucky if they will be doing your installation!

We are so pleased with our new Roman Shades made of white linen with cocoa embroidered leaves for…read moreour master bedroom. The motorized shade is wonderful as we are seniors and changing the height depending upon the brightness of the sun during the day would be harder if you had to change the height up or down several times could be difficult. Our motorized shade It is so easy one touch up or down. We enjoyed working with our decorator, Lyn Gautier, very much.She was very patient and gave us suggestions that we ended up going with. We used her also for our living room drapes which we purchased first. We are extremely pleased with both purchases and recommend Lyn Gautier and Blinds to Go!

Excellent quality and service. Very professional and responsive and willing to go the extra mile!…read moreDeng is wonderful making sure all is tidy, neat and the blinds installed properly and working properly. He even trained me on how to use and charge my motorized Zebra blinds ! The blinds really look fabulous in my home! Highly recommended them and they are affordable and competitive.

The owner is very involved and willing to ensure that he did everything to my satisfaction.read more

Very happy with my new blackout shades. Smart Home Blinds & Drapery was very responsive. I got a…read morequote on Tuesday and had blinds on Wednesday. I recommend them and would go to them again.

I absolutely loved their professionalism. From the moment they dilligently came out to measure,…read morepresent a variety of materials, discuss ideas, make great suggestions to the fast and efficient installation on the agreed upon date. Everything was flawless and I am very thankful I found Benjamin and his team. I highly recommend this company.

Excellent Service, always on time, priced fairly, promises kept!…read moreMario was very professional, and kept us informed of all needed repairs and adjustments,

Elite blinds saved my window treatment from getting ruined by workers....the owner was so quick to…read morerespond and met me at my apartment within minutes. Although the problem seemed to be simply as why my window shades wouldn't lift nor lower, Effie handled it like it was a serious matter which it was to me!!! He's very professional and I love the fact that he's responsive. I will be using him in the future once my apartment renovation is complete!!!

Very happy with our experience with this company. They came when they promised, worked quickly and…read morecleaned up afterwards. The films make a big difference in the amount of heat in our home. Definitely recommend.

Just had these guys come out today and WOW, this is how all business should be ran…read more Found them on Yelp when I was looking to get some tints done in the house for privacy and heat reduction. Spoke with Marry Ann on the phone who was very thorough and patient with me while I asked all my questions. After fully understanding everything, we made an appointment for a few days later. Today is when they came out. I got a call ahead from Jamie who informed me he would be there in 30 minutes. He was very prompt and courteous. He and his partner Alex started going over different types of tints and were even sampling them on my window. After about 20 min of looking at everything, I decided to go with the elegance 35% tint. These guys went to work and they were extremely fast and efficient. Also two really cool guys who were pleasant to have a convo with during the job. They wrapped up and made sure I was satisfied before I paid. Everything looked PERFECT, I couldn't have asked for a better job. I will definitely be keeping their info down for when we need their services again. If you are looking to get tinting done in your house, THIS is the company to go with! Thanks again guys!