Came jn too get laptop looked at, employee said they don't really work on laptops even though…read moreonline it says they do, and last time I came a nice gentleman cleaned my fans and said he worked for Lenovo before so kinda confused. Was my last resort but may sell this now . He said come back tommrow .

I had a few boxes of game systems and games that my children were not able to take when they moved…read moreout. Took them to Tronix to see if they could use them; they evaluated my inventory and offered a very fair price. The process was easy and pleasant. Tronix is a gem in the Corpus Christi community, I would highly recommend them for your gaming needs.

My boyfriend and I went to this location last night to add a new line to his account and transfer…read moremy number from T-Mobile. I found out after I left that the activation hadn't completed and I was unable to accept imessages and facetimes. When my boyfriend returned this morning, he was greeted by a less kind woman with greyish blonde hair than the man we worked with prior, who told him she wouldn't be able to help because it was an Apple problem before even looking at the phone. In the process of explaining the situation, trying to receive any type of help, she told him to leave the store. Definitely won't be returning back to this location, even though it's the most convenient.

Went to the store to get a new phone. I have been an AT&T customer for over 15 years. I have never…read morebeen so ignored so badly by a business. The two employees there never even acknowledged me after 15 minutes, finally I had to say, "hello I'm with a customer be with you in a minute." The employees just looked at me. I said that its bad business not to even acknowledge a customer. The female employee then started to say if I wasn't happy with the service I could leave! I asked for a business card with the manager's name so I could contact them, there were NO business cards in that whole store that I could write down the manager's name according to the two employees there. So, I asked just for the name so I could write it on a piece of paper. The employee wrote a first name only with a phone number, I had to ask if I could get the last name to go with the first. After reading the reviews I see nothing has been done to improve customers' service! Found out from another AT&T store, that this is a corporate store, hard to believe the standards there are so LOW. Got a phone from a different AT&T store.

I want to really compliment the Customer Service at the Saratoga location.. I recently purchased a…read morenew phone & the Staff was Amazing! I want to Thank Grant for all the time he took to try & back up my old data from my old phone to my new phone.. & all the information he gave me on calling Loyalty on cancelling my old phone & later on trying to restore my old Data.. I recently went to the Moore Plaza location & they were horrible on Customer Service & wanting to help me.. I definitely give Saratoga my business & loyalty! Thank you!

AT&T store at Moore plaza sorry Saratoga but the Moore plaza store is so bad they don't Evan have…read morerepresentation on this sight please pass it on to them .I'm a 20 year customer they were rude not helpful I'm going to be leaving maybe one day when it's too late they will realize eventually poor customer service will catch up.

Husband went in with a broken, malfunctioning phone that was under warranty. All rep there wanted…read moreto do was sell him a $2000 iPhone rather than help him file a claim!!!! I filed the claim online for him & it cost $275 deductible. These people are money hungry & incompetent!!!!!

Fraudulent! We went in to upgrade an old iphone and we're…read moretold, while we don't qualify for a trade-in rebate, that line is eligible for a free upgrade to an iPhone 13. We were told this and several other deceptive things in the act of fraud. This billing statement comes and we find the employee sold and earned commission on: Fraud 1, an additional line with insurance, but not approved by us; fraud 2, the "free upgrade"? no, a payment plan for a retail price iPhone 13 on the account; and, an iPhone 14, only purchased under assumption all other accounts weren't fraudulent lies. Also, according to AT&T customer service, this is not a corporate AT&T store and not actually affiliated with AT&T.