If you have a problem with your service take it from me the place to go is this AT&T store . The…read morepeople there are great the young lady that helped me ( her name is Rosemarie) took her time and answered all my dumb questions and showed us how to save money on my bill . I'm old and she didn't seem to mind that I had to ask her some things twice just to understand. She made me feel like she had all the time in the world . Thanks again for the great service .

Okay let's start with if I could give them a negative score I would ! Secondly they are an…read moreauthorized retailer and not an actual AT&T ! I went in to purchase a phone that I had already looked everything up online and double checked with an customer service rep over the phone so I knew cost plan and everything . But I decided I wanted to be impatient and pick the phone up in person . So I go to this location and begin processing everything . Add the line , the store personnel unpacks the phone and begins updating the phone not even importing the information yet . When the rep was unable to properly set up my plan she called into AT&T and proceeded to impersonate me ! Instead of advising the customer service rep that she was store personnel ! Like this is insane! Then my original rep from AT&T customer service calls me back as her and I previously discussed Incase the store had an issues or the phone wasn't available.I guess I had an intuition that it would be nonsense ! So I asked the store rep to cancel everything , this woman tells me oh there will be a $55 restocking fee !!! Like I haven't even touched that phone ! They are so unprofessional! When I requested a manager I get told only this lady was available and she was the manager . The lady helping me had slippers on and was in a sweat outfit ! The other in store rep who said she was the manager was in a stained shirt and leggings . Since when does a big company like that not manage personnel and allow the "manager" to be so Sunday clean around the house casually dressed for work ! Ugh I would not go to this location . Update ; spoke with the district manager and he has rectified the situation . Very professional and a pleasure to deal with . Good luck training those employees .

I broke my iPhone screen a few weeks ago and neglected to get it fixed. Then one Sunday, the touch…read morescreen stopped working, so I knew I had to finally get it fixed. I dropped my phone off at Konnections, who told me they could fix it. Hours passed and I hadn't heard back from them regarding the progress of my phone. I called multiple times, only for nobody to answer. Finally, close to their closing time, I called and someone picked up. They told me the repair guy ran into some problems and I'd have to pick it up the next day (Monday). I use my phone for work, so this was a big problem for me, but there was nothing I could do about it at that point. The next day, I waited until later in the afternoon to call, to assure that they'd have plenty of time to fix my phone. When I got a hold of someone, they told me they had tried to call me to tell me I could come pick it up. (I later found out they were calling and leaving messages on my cellphone, the one they had in their possession. Instead of calling the number I provided) Anyway, I go to pick up my phone, only to be told that my Home Button just happened to break during the repair (keep in mind, I had no problem with my home button prior to dropping my phone off here) They told me they could replace the home button for an additional $45, on top of the screen repair they charged me $95 for. So, I declined. I didn't want to do any more business with them. I called other repair shops, only to be told that nobody other than Apple can replace an iPhone 7 or newer home button. I was told this by other repair shops just like this one. So I have no idea what Konnections planned on doing for $45 if they couldn't actually replace what they broke. So I made an appointment with Apple. It took an Apple employee 2 seconds to look at my phone screen and notice that it was an inferior product. He noticed the colors were diluted and the calibration was all messed up on the replacement screen I was given. In the end, the damage they did to my phone was unrepairable and Apple ended up giving me an entirely new phone for $150. So I could have saved myself $95. Moral of the sorry, don't go here. They're scam artists.

Traded my phone in for upgrade Dec5 2019. Still to this day I'm getting the run around from the…read morestore manager. Att corporate advised me the phone was kept by them or an employee and never sent to them for credit. It was worth $700. Store manager is saying they are denying my credit but I have a company of tracking. Stay away. This is the second phone I've had issues with with them.

I always trust the Cumberland Mall At&t store for everything related to our cell phones and devices…read more.The staff are very knowledgeable and courteous; I never feel rushed or pressured. A + to the team!

Everyone at the Verizon store are really friendly and they're all very knowledgeable. I've had a…read morelot of experiences with them from buying phones, pre-ordering and billing issues or whatnot. I'm not going to get specific with any of these incidents because there are so many but I've never had an issue with them and they always have answers and correct my issues.

The only Verizon store in south Jersey I will go to now after driving around the entirety of south…read moreJersey trying to get some decent service and actual help, without feeling like I was being sold to "just add a new line". I don't wanna feel like I'm being baited the whole time im in a store that is supposed to be aiding customer service. Made me actually wanna spend money because I wasn't busy feeling like I was getting jerked around. Thank you to the very knowledgeable pleasant army of ladies that stayed around to help my girlfriend and I out.

Super happy with this place! My phone's mic stopped working…read moreand I thought I'd need a whole new phone and new phone plan. Instead, Jen said she would diagnose, and within 15 minutes after we "walked-in" she had it figured out. She just replaced the microphone. Quick fix, super affordable, and saved me a ton of money. Jen is super chill, honest, and didn't try to upsell me on anything I didn't need. My phone works perfectly now--definitely my go‑to spot for ALL electronic devices. Further to this review she also replaced the battery on my boyfriends iPhone 11, his phone was shutting down and no longer holding a charge - she quickly looked to find he would need to get a new phone. He asked "Can't you fix it" She said certainly- Jen replaced with a new battery and updated with the latest update- his phone is in tip top shape- saved him that awful visit to upgrade his phone. It feels refreshing to have confidence in a local business who truly aspires to provide superb customer service. We will be back, as our Apple PC needs a new battery/speaker - see you soon girl.

From the owner: We specialize in buying, selling, fixing, and unlocking phones, laptops, tablets, computers, and…read moregame systems. We also offer phone activations with affordable payment options starting as low as $10 per month. In addition, we provide prepaid home internet for just $45 per month with no contract. We carry a wide selection of phone accessories and more to keep your devices protected and powered.

Great experience I had my laptop battery replaced and it was quick and reasonable priceread more

Went here to get my desktop computer repaired. It was powering on but not showing video. He…read moreclaimed that it was either the CPU or the Motherboard. Pretty much just guessing and without proper diagnosing. If I come to you as a paying customer I expect you to do your job and tell me what the EXACT issue is, not just assume its the most expensive components of the computer without doing proper troubleshooting. Typically with something like this you would start with changing out the RAM and seeing if anything changes. Both CPU and Motherboard were still under warranty so I replaced those parts and brought them to him to install. He then claimed one of my ram sticks were bad ( which I believe to be the issue all along). For whatever reason he wiped out both of my hard drives on my computer. Without even informing me. One of which had 2 tb of storage. Completely unacceptable. When I brought him the last part I stated to him that I needed windows installed. ( If he was actually legit he would have known that windows was already installed on the M2 drive). Esentially I paid $300.00 and supplied parts for something minor (bad ram). At no point was he clear or communicated the EXACT issue, cost, or anything. I explained to him even if his rate was 75hr he did not spend 4 hours to install 2 parts wipe out my drive and install windows, but he was adamant that this was $300.00 of work. I called him after getting home and hooking up the computer to ask why my hard drives were erased, he played dumb and claimed that he informed me that they would be (Also a lie) and to unplug and plug them back up. I do not find him to be honest or do good business, and I urge people to take their business elsewhere.